Customer Reviews for Sky Location Inc
(U-Haul Neighborhood Dealer)

Rating:

5.0

Kind people.

Rating:

4.0

Well I was only .4 kilometres over when I brought truck back and I was charged $21. I don’t think I should been charged that for only .4 kilometres !!

Rating:

1.0

Location en libre service très difficile. Aucune information sur l’application. Aucun service en français disponible en soutien téléphonique.

Rating:

5.0

Véhicule fiable et performant

Rating:

5.0

Nothing! Everything was perfection!

Rating:

5.0

I would like to answer this rating in french.

Rating:

5.0

Processus d'évaluation en français

Rating:

3.0

Très long perte de temps pour prendre le camion et soumission/payé et facture= pas le même montant

Rating:

5.0

Clean truck. Excellent service. Friendly staff.

Rating:

3.0

The previous customer didnt return his clef properly and the day i had to pick up, the clef wasn’t there

Rating:

5.0

Gratiner expérience

Rating:

3.0

Not change the pick up location at the last minute to give us a chance to plan ahead. We found out at 5pm on a Sunday when you were closed.

Rating:

4.0

Can be reach out all the time during office hours.

Rating:

5.0

Nothing

Rating:

5.0

J

Rating:

2.0

Had to go get the Truck in Dunham, QC when it was initially supposed to be in Sherbrooke, QC that means 2h15 min roundtrip more than what was planned. Also rented an appliance trolley and only got a regular trolley. Very disappointed in our overall experience. But at least we got a truck…

Rating:

2.0

J’ai dû aller chercher mon camion dans un autre point de service que celui choisi au départ, malgré ma réservation effectué en Mars, j’en lavais toujours pas reçu l’appel du représentant le jour avant le déménagement à16:45 et j’avais réservé un charriot pour électroménagers qui n’était pas dans le camion à la réception de celui ci!

Rating:

4.0

Satisfaite de ce concessionnaire MAIS très insatisfaite du système de réservation, je devais prendre possession de l'équipement chez un concessionnaire à 5 minutte de chez moi mais le système à envoyer ma réservation à 35 - 45 minutes de chez moi sa nous a fait perdre 2heure sur mon déménagement en plus de l'essence.

Rating:

5.0

Easy transaction and very professionnal staff. I highly recommand this place.

Rating:

5.0

Only disappointment is the missing funiture blankets, we'd ordered them but they weren't in the truck. The process when an item isn't there wasn't clear, the app asked to take a picture but there wasn't a step to send or upload said picture.

Rating:

3.0

Je n'ai parlé à personne, j'ai seulement pu déposer la clé dans une boîte. Si on m'avait accueilli, j'aurais pu payer immédiatement le fameux 1,15$

Rating:

5.0

Nothing !

Rating:

1.0

Missing item in order (still waiting credit) UHaul app not working UHaul site not clear and occured almost 45 mins delay for pickup Lock box for key with no clear indication on how to open Truck mecanically suspicious (alignment screw up, very big "play" in the direction)

Rating:

3.0

The closing hours are not accommodated

Rating:

5.0

The App is horrible, i had to go through safari to get the code for my key. And it takes long to do it while you’re standing in front of the box. You should advise to stay on the car while doing the long process to get the number. And the drop off is awful too, it’s cold and after a long day driving and moving you have to take pictures of the van. Of course after all the questions and again the app didn’t work for the payment part. So I had to go thought it all once again in safari. The people in this office are really nice it’s just when I need the pick up on the weekend they’re closed and I’m stuck with the online process. I’m glad that’s an option but I wish you could make it easier and improve the app cause that thing it doesn’t work.

Rating:

3.0

Que c est fermer le Samedi .

Rating:

5.0

The personnel is ready to help out and very polite. It's a pleasure to make business with them.

Rating:

5.0

All was available on time. They responded even on boxing day. Thank you

Rating:

5.0

Mettre du lave vitre 🙂

Rating:

5.0

Nothing to improve! Perfect service . Friendly and efficient. I’m a regular customer!

Rating:

4.0

REVOIR l'accueil, la signalétique et les explications du site de location Dunham. Par internet tout est ok. Merci

Rating:

4.0

Le réservoir d'essence devrait être plein au départ.

Rating:

5.0

This is our go to rental supplier. Top grade service, good equipment always ready to serve us in the best manner possible.

Rating:

5.0

Service impeccable!

Rating:

5.0

N/A

Rating:

5.0

Excellent service 100% F E L I C I T A T I O N S

Rating:

2.0

Très déçu du service, j'ai pris un forfait 2 jours l homme me mentionne 272$ avec taxe sans frais. Lorsque je suis suis venu le chercher l'homme mentionne 387$ avec taxe. J'ai vu payé 115$ de plus pour le même forfait. La journée même où je devais déménager puis il mentionnait qu'il ne peut rien y faire. PU JAMAIS JE FERAI AFFAIRE AVEC U-HAUL. PUIS JE VAIS EN PARLÉ SUR LES RÉSEAUX SOCIAUX DU TYPE D'ARNAQUE DE CHANGER LES PRIX DERNIÈRE MINUTE. SANS COMPTER QUE J'AI ATTENDU 1H AU COMPTOIR POUR AVOIR LES CLÉS DU VÉHICULE.

Rating:

4.0

Ne répond pas toujours au téléphone transfert sur répondeur

Rating:

4.0

En français Svp merci

Rating:

5.0

Très bon service à cet endroit

Rating:

5.0

Very good succursale!

Rating:

5.0

We where completely satisfied with the rental we used it was very well maintained mecanicly and we found the vehicle to be very clean 😀 The clerk that served us on-site was very helpful 👍 i give them 5 start on the customer service received,,

Rating:

5.0

very friendly and easy to rent the U-Haul truck. we are very happy with the service Thanks

Rating:

4.0

Il n’y avait pas de remorque de 6’ x 12’ sur la rive il a fallu aller à Dunham! C’est 1 heures de trop pour nous. On n’avait pas le choix et c’est plate!

Rating:

3.0

then, when i arrived at the closed dunham place, on the website i checkout the truck everything went well.... cause i didnt wanna pay the 20$..... and guess what? they charged 20$ on the final invoice....super disapointed on the service........we even voicemail the company to notice that we drop the truck in their yard and we still have to pay the 20$..... i do not recommand U-haul unfortunately....

Rating:

5.0

Great service

Rating:

5.0

Merci !!!