Customer Reviews for Snowy River Mercantile

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Snowy River Mercantile

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William T. on

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GARY R. on

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Great folks. Very helpful and friendly. Would gladly recommend!!

BRENDA K. on

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Customer service was excellent.

Holly F. on

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Ed B. on

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jennifer W. on

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Linda F. on

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HARRY H. on

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HARRY H. on

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APPARENTLY U-HAUL ATTEMPTED TO HAVE ME DROP OFF TRAILER TO COOS BAY, WHICH WOULD HAD BEEN 40 MILES OUT OF MY WAY, I WOULD NOT HAD RENTED IF I WOULD HAD HAD TO DROP OFF TRAILER THAT FAR AWAY. APPARENTLY THE LOCAL U-HAUL WAS ABLE TO RESOLVE THE DROP OFF WITHOUT ISSUE.

HARRY H. on

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HARRY H. on

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HARRY H. on

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EXCELLENT LOCATION, NOTHING TO SUGGEST

LAURA T. on

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Barbara & Gary were wonderful to work with. They accommodated all of our needs and made our move a much easier experience.

Terry S. on

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JUDY P. on

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Barbara was super nice. Scottsburg is a tiny town, at least an hour round trip to the next U-haul location. I was thrilled we could get a truck there as it was only about 1/2 mile from my Moms property. Barbara made sure we could pick up the truck at her location (no last minute surprise of having to drive an extra hour to get a truck at another location) and made sure we had the equipment requested. Great communication too, she kept in touch with me and called when something didn't look right to her. Would use them again and would recommend them without hesitation.

DONALD T. on

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These people at Snowy River Mercantile could not have been more helpful. I had issues with my vehicle and they went above and beyond to help me. Their customer service is top notch. As far as improvements needed, I didn't notice they needed improvements.

Dave C. on

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You cannot ask for more polite and better service anywhere. You simply cannot improve on this.

RICK R. on

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Very friendly and helpful. Bent over backwards to give me the best possible service. To sum up my experience in one word would be: AWESOME!!!

SCOTT R. on

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These folk where frustrated since they weren't expecting my drop off

STEVE S. on

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The staff were very helpful in assuring we had the vehicle we needed at the right time.

DAWN D. on

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Very nice folks, very helpful and friendly.

GARY B. on

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KAREN S. on

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you couldn't improve on anything as the persons we delt with were very professional and took pride in explaining everything to me, when I had a question they knew the answer immediately. You should be proud to have them representing your company

LINDA F. on

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They were very friendly

Jeremy L. on

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Nothing.

mark B. on

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Customer did not leave a comment.