Customer Reviews for Sol De Mexico Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sol De Mexico Inc

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Sharon K. on

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Dean S. on

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IRMA G. on

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Richard C. on

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Very disappointed in the fact that anchor points for tie-downs were suitable for small rope but not suitable for ratchet ties with hooks. Even the most light weight ratchet ties would not work.

Norman L. on

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Very friendly and always answer their phone. They do a good job of looking after their customers.

Gene G. on

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Nice facility

Rudolfo H. on

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Random location.

STEVE Y. on

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Give great service like I got

Jennifer C. on

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john O. on

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Great customer service and very friendly

Ralph B. on

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The ladies at Sol de Mexico are great. For people in the general Wimberley, TX area, there is no better place to rent a U-Haul. And they have great coffee beans for sale as well.

john O. on

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Kaye M. on

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They went out of their way to help us get a truck to move from Canyon Lake to San Marcos. We would definitely recommend them to all our friends.

Shelia A. on

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Hope S. on

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Yi L. on

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Sam B. on

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Great people. They were awesome!

Annie S. on

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Everyone was great at both the pickup and drop off locations

Kevin S. on

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Clay P. on

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HOPE S. on

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First time,and will use again this month and next. THANK YALL.

Billy R. on

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Robert N. on

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Eduardo F. on

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Stephen H. on

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Erin K. on

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Came here 2 weeks ago and received terrible customer service I felt like they were upset that we were even there. Offered little explanation or run down of the machine itself or any operations surrounding driving a bigger truck or how the drop off process would go. First time renters should probably be noted and offered some brief details. The UHAUL was fine clean and luckily self explanatory. Better customer service would have really changed my experience I am very patient but do not like being treated like a bother when receiving a service.

Carl O. on

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Stan M. on

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Mark S. on

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Pave or resurface the parking lot to avoid ruts and undulations in soil

Tami C. on

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Mark S. on

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Dropped truck off at about 12 PM the drop off place was closed. So did drop over the phone which was fine with me.

Jason b. on

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They had what I needed

Maria M. on

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greg r. on

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Glenn M. on

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Everything went smoothly. Nothing to improve.

Marilyn M. on

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Fred L. on

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Excellent customer service. They were closed and still took back the trailer. Wonderful place.

James J. on

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Fast, friendly service by great people. Location has a neat shop with many interesting items.

Brenton L. on

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Elizabeth R. on

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Dennis W. on

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Nice people, fast and helpful getting my trailer hooked up. I highly recommend using this uhaul location.

Daiquiri L. on

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Wesley G. on

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David M. on

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kim b. on

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Corey W. on

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Steve D. on

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Scott H. on

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Brandy H. on

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Have free chicken fajitas available at pickup

James T. on

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Great service

Drew G. on

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It was going to me $40 more to drop the equipment off 1 town over, 30 miles.

Al S. on

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Well done and very friendly.

James C. on

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Nothing. Service was great!

Pamela E. on

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Robin C. on

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Nothing to improve. Fast, friendly, eager to please, reliable.

Dan L. on

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greg r. on

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Dianne L. on

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Renting a U-Haul from Sol De Mexico Inc was easy and professional. The staff was helpful with suggestions on backing up and staying at a safe speed. With all the stress of moving this experience made renting a trailer quick and easy

curtis t. on

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The staff was fast and Friendly they went the extra mile to ensure my experience would be second to none. This is the only place in San Marcos I use.

Ronald M. on

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Sharon was wonderful to work with, She made sure that everything was ready when we went to pickup the truck

Stephen M. on

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The customer service at the local Uhaul dealer at Sol De Mexico was unbelievable. They worked with me to help me with my rental in person even after business hours. I would recommend this location for the service in a heartbeat.

Sean G. on

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Michael F. on

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It was great doing business with Sol we Mexico in San Marcos!

regina b. on

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This parking area was horrible AND I was suppose to drop off at Sunset Lanes in San Marcos ...but once again my reaer6 was changed on your end and I had to drive 15 miles out of my way to take it to this location.

Michael D. on

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Laurence P. on

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The people were very helpful and great at following up with reminders.

Michael F. on

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Great staff and friendly service.

Chris S. on

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Unrelated to pick/drop off- the rental experience could be much simpler. Had to make 2 calls to change assigned pickup location and then drop off location. U-Haul assigned locations were not the closest options, though when I called, closer locations had the eqipment and were able to take the drop off. Should be able to self-select locations (based on availability) via the app or website.

Amy G. on

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They are very helpful and knowledgeable about hooking and unhooking the equipment which apparently the previous pickup store was not.

walt s. on

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Ground crew is awesome.

Michael F. on

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Staff at Sol de Mexico are professional and have customer needs as a top priority.

Michael F. on

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Great pick up location for our area. I would recommend them to anyone considering a move.

Hazael F. on

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Elton W. on

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Jerry S. on

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Great customer service. The U-Haul rep took the time to show me how everything works and was connected. Made sure I had the 800 number to call if I had any problems and then checked to make sure that I understood everything and didn't have any other questions. I'll come back here again. Fantastic!

Sharon G. on

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Leticia v. on

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daniel s. on

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Service was wonderful, the trailer was in good shape in the air in the tires had just been adjusted. The only downside is this location does not sell ratchet straps/tiedowns. I will certainly use this location in future if I need a truck or trailer

Jackie G. on

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Ladies running the place, very helpful

Teresa P. on

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This was a pleasant and efficient experience. Everything was well explained and it was evident that customer convenience was a priority. We definitely recommended this site.

Loree H. on

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The women there were so helpful, quick and efficient. Really appreciated it

RONALD S. on

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Super friendly,great service. I would most definitely go to them for future needs.

Jimmy P. on

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JOSEPH B. on

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Pat R. on

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Great Service with a smile!!!!!!!!!

JOHN P. on

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Couldn’t be better. Great folks to work with.

Cheryl A. on

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Molly M A. on

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janice b. on

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Corey B. on

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John G. on

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Bill E. on

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edward r. on

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Folks at Sol De Mexico were swift and helpful. I rented a 26' Truck for a short haul. Truck was clean and worked for the purpose. Even though the vehicle had only 29K on the odometer it was in mechanically poor shape. Front suspension vibrated badly and transmission would hold gears way too long even though towing switch was off. People good, equipment no so good.

Brian W. on

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jim r. on

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We returned the trailer on Sunday afternoon, so no one was there, but the return box in a good location for dropping our paperwork.

joe l. on

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Make it a faster process. When I picked up the trailer the we’re having computer issues. Plus a silly phone call to verify who I was with my wife after I showed them a valid Texas I’d as well as my work I’d. I picked up the trailer Thursday afternoon (2:00) and returned it Saturday evening before close (5:30) and was charged for 3 days. This was all after making a reservation and uhaul then calling to cancel as they said they did not have a trailer available the day before I was to pick it up.

Sandy S. on

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MICHAEL P. on

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Nothing. The ladies at this location were very knowledgeable about U-Haul's products & I had a schedule that was not set in stone. They worked with me on all my various scheduled times to move as the target date to finally move was not set in stone. They worked with me on letting me have my stepson, Michael S. Pelham to pick up the truck & drop it off as everyone involved in the move had conflicting schedules & they worked around this for me. I could have not asked for a better final move once everything was finally set up. What a great knowledgeable team to work with. Mike N. Barrett

Joseph S. on

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john b. on

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