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DAVID N | Overall ExperienceCustomer Reviews for Solo Storage - Dove Rd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the second time I have utilized storage space at the Dove Road location and I am very happy once again with using them. Sandy is awesome- she is always super friendly and helpful.
CHRISTINE D | Overall ExperienceThe staff is very helpful and understanding! I am completely satisfied with my rental experience.
RAYLENE W | Overall ExperienceI will always use this storage facility! Excellent customer!!!! Sandy goes above and beyond for her customers. I recommend this place to anyone that is looking!!
KIMBERLY W | Overall ExperienceThe staff went beyond and above to help thank you for your help. Excellent help thanks again.
ALMA D | Overall ExperienceVery overpriced, the letters have fallen off of every building and every unit. You can barely tell which one is yours. The entrance gate is rickety and falling apart at best. The amount of rodent feces found on top of my stuff is more than disturbing, and they ate through a lot of the cloth items in my storage unit. For $135 a month I don't think I should have had to deal with rodents. Definitely not a facility I will be using in the future
ADAM H | Overall ExperienceThe storage facility was great I did feel my belongings were secure and easy in and out . The manager Sandy is an amazing welcoming person. God bless you all
CAROL M | Overall ExperienceVery clean and safe,no water issues,no pests perfect
MARK P | Overall ExperienceGreat experience!! Sandy was great to work with and very accommodating.. Five star facility!!
RYAN M | Overall ExperienceI was impressed they really helped me when I couldn’t find storage thanks
ERICH W | Overall ExperienceThe girls in the office were always friendly & helpful.
THOMAS M | Overall ExperienceWonderful girl in office. Was great.
DIANE C | Overall ExperienceVery nice place... Suited our needs we'll.
LAURA E | Overall ExperienceStacy was wonderful. Helped me get exactly what I needed. Very nice and friendly, I was a pleasure to rent from her
FRANCIS F | Overall ExperienceA definite "yes" to all questions. Employees with whom we had contact were able to answer any questions and take care of our requests in a friendly, pleasant manner. Our items were stored for four years and,other than one piece just fine when removed.
DONNA W | Overall ExperienceThank you again
AMY D | Overall ExperienceThank you to Sandy. She was always very helpful and kind.
CARMEN O | Overall ExperienceSolo Storage, and particularly Sandy, were very friendly and easy to work with. I was able to make my payments over the phone easily with a credit card on file. Sandy called me one evening to let me know that i left my storage locker unlocked, and i was able to come lock it up. Over the top customer service!!
RON L | Overall ExperienceI love Sandee. We've had things in storage with her at Dove Rd for several years now on and off. She's been very friendly and helpful with any questions I've ever had. I think we may have finally settled down now. But if we do need storage again I will definitely be back at Solo Storage.
SUSAN H | Overall ExperienceExactly what we needed. Easy access whenever we needed it and the staff was always perfectly helpful.
SHARAYA G | Overall ExperienceHad this storage unit for 3 years with minimal issues. The only issue i had was there were mice in my stuff but next time i know to take better precautions and lay out poison! Would definitely recommend!
BROOKELYNN E | Overall ExperienceWorst service ever gate is broke open for anyone to come into... very poor customer service if you can get them on the phone. Would not recommend this place to store anything!! Beware!!
JOSEPH D | Overall ExperienceVery helpful, friendly staff - Sandy I most often communicated with. Property well maintained and secure, never a problem, or felt unsafe. Appreciated all the help with paying each month over the phone. Will highly recommend others to utilize Solo Storage. Thanx Again!
JANET S | Overall ExperienceCovid-19 impacted the ability to reach the office a bit, but they made it work with backup staff.
JEFFREY W | Overall ExperienceSolo Storage was very good to work with and provided a clean unit to store our furniture. I recommend them.
TIMOTHY A | Overall ExperienceSandy was always helpful and friendly. She made it easy for me to contact and make any changes, take payments, and ask questions!
LORRAINE N | Overall ExperienceWe had rats in our storage that got into half our belongings. When asked to switch rooms or put insurance on our things we were told no that we couldn't because we chose not to in the beginning.
JASON R | Overall ExperienceRent for 8 1/2 years and never had any issues.
SONYA M | Overall ExperienceStaff was friendly and nice, will definitely be storing my camper there again next summer.
ADAM M | Overall ExperienceFriendly,clean , quick, service
Privacy R | First ImpressionsSo far so good. The woman at the front desk was very nice and helpful and made us feel comfortable leaving items there.
NIKOLAUS G | First ImpressionsSecure storage area, clean unit, climate controlled. No complaints really. Friendly staff. We did have a rusty locking mechanism on our unit, but admin said it would be replaced.
Privacy R | First ImpressionsThe service help was good was very helpful and friendly I didn`t end up getting the unit do to fund problems but in the future I would definitely recommend and use solo storage.
Privacy R | First ImpressionsAvle to fit entire 1200 sq ft townhouse in 10 x 10 unit.
Privacy R | First ImpressionsTransaction made so much easier by Solo!
Privacy R | First ImpressionsExcellent customer service!
Privacy R | First Impressions