Customer Reviews for Somerset Getty

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Somerset Getty

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Joseph H.
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Honestly by looking at the location it looks kinda sketchy.. it was the easiest and most professional uhaul i ever been to.. both workers were super polite and everything went smooth

eldon L.
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Customer did not leave a comment.

Vincent T.
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Excellent service. Very helpful and courteous .

Carol M.
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None! They made a truck available for me right away. Very friendly people.

Kenny L.
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Customer did not leave a comment.

RALPH C.
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Customer did not leave a comment.

Patrick B.
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I had a really bad experience at the first location. But the ladies that helped me in this location was above and beyond. Thanks to them, I had a great experience. The first location that was absolutely TERRIBLE was at asa gas station in north brunswick nj.

Ashok P.
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Customer did not leave a comment.

Catherine B.
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Polite and efficient!

jerry P.
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Customer did not leave a comment.

gary M.
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Customer did not leave a comment.

Kumba T.
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Customer did not leave a comment.

Lik F.
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Customer did not leave a comment.

Kent F.
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Customer did not leave a comment.

Wesley J.
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The drop off location was abysmal! It was not safe. The U-Haul branding was missing it only had a couple letters of the brand on the building. There was nobody there to help me get the trailer off of my hitch. And I almost did damage to my car because of the way I had to back the trailer in. U-Haul should very seriously look at whether or not they want to partner with this location. It damages your brand.

MICHAEL F.
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I don't know her name, but the lady at the front desk was kind and very helpful. I'll definitely rent from this location again.

Junaid C.
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Should have available in hillsborough nj. Had to go 17 away from my location for the truck.

Evert B.
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Customer did not leave a comment.

Jerel W.
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Customer did not leave a comment.

Jorlanditha A.
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Customer did not leave a comment.

thomas R.
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The two wonderful ladies that assisted me were wonderful and professional. They are an asset to Uhaul.

Mark M.
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No issues

Manuel C.
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Customer did not leave a comment.

WILLIAM G.
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The ladies, sorry, didn't catch their names, were very hospitable, friendly & very easy to work with

DAVID-JAMELISAAC W.
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The entire experience was excellent. One of the most efficient and friendly Uhaul experiences I can ever remember.

Fery I.
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Nice location

ANDREWPRA Y.
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Customer did not leave a comment.

Y S.
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The best customer service ever! A very friendly, efficient, knowledgeable and professional service, could not be happier with the service provided. Thank you!

COURTNEY M.
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Clerk was very helpful in adding a day to the rental. She called the main office to make it possible.

Lauren D.
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Fast check in and out. STAFF was so helpful, friendly and efficient . Definitely recommend and will use them again in the future

Austin S.
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What an incredible store owner! The guy who helped us was absolutely incredible.

Rhoda F.
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Customer did not leave a comment.

Angela L.
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The owner was very professional and caring.Very caring and considerable of customers

ANTHONY L.
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Customer did not leave a comment.

Sijie D.
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The truck and equips are great, but the people here are the best.

estefania P.
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Perfection 1👌

Michael R.
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Excellent service. Very nice and hospital! I would recommend the place.

Justin S.
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Easy pickup and delivery. Great service. Truck was nice and clean. No issues.

ASHLEY M.
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The store owners were very friendly and helpful for our pickup. They went above and beyond to make sure we were all set up and ready to tow!

Richard E.
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Customer did not leave a comment.

JORGE F.
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Customer did not leave a comment.

Andral T.
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Customer service was excellent and professional!

Tae Ho L.
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Customer did not leave a comment.

RAJAN D.
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Customer did not leave a comment.

Brigitte P.
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Excellent customer service and very accommodating. I would definitely recommend this Uhaul place and will definitely use again in the future.

Carmen O.
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It was great. Workers were well mannered. Good experience.

ROBERT R.
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The staff were very friendly and polite. The truck was clean. And the moving blankets we required smelled Downy fresh

Nicholas M.
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Staff was friendly, efficient and amazing to work with

MONTAIGNE V.
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Nothing needs to improve for next time. On the contrary, Mona was a U-Haul superstar. I rented a ten foot truck one way, however I was trying to call two different u-hauls for the drop-off point and one phone number was consistently reporting 15-20 minute wait times and I tried to leave a message with both and no one called me back. I had sent an email and no one returned that either. Then Mona called me just to confirm my reservation by phone to see if I had any questions or needs. I was SO grateful that she took the initiative to reach out so we could verbally check-in with each other. I told her how grateful I was that she called ME and my problem with not knowing where to drop it off because I couldn't reach anyone. She got creative and came up with an option for us that wouldn't cost us a lot more money. You could tell she actually enjoys her job and helping people. She was so upbeat and pleasant. When picking up the truck it was the same and the other girl working with her was also very polite and they had a huge vinyl sheet up keeping everyone safe. Overall, in the grand scheme of things when it comes to moving, Mona made the truck rental the easiest and most pleasant part. U-haul has a real resource in Mona. She should be commended for going above and beyond when other stores couldn't even return my message. It's nice to see someone take pride in their work and enjoy the people aspect of their job. Thank you, Mona!

Latifa H.
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I'll be back at end of September

Barry P.
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Customer did not leave a comment.

Cari A.
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Great location. Convenient, friendly and helpful staff. Would definitely use again!

RENCHAO L.
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Customer did not leave a comment.

MONA D.
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Customer did not leave a comment.

Ronald S.
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Office closed during business hours. sign on door Said return at 5 and never showed up. Call office To leave message but voicemail Is full. Other customers there to rent vehicles but no one was there. Last comment- communication and convenience for customers are priority! All of your customers that day were not happy they will now use the other rentals in the area.

ARNOLD D.
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I received professional and courtesy service during pick up and dropoff.

BYRON L.
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Customer did not leave a comment.

IRMA H.
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Remain humble, friendly & courteous. That attitude will take you far beyond your expectations!! Continued blessings.

THOMAS M.
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Customer did not leave a comment.

RESHMA M.
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The reason why I keep coming back to that location is they are fantastic. Their customer service and everything about them is always wonderful.

VANESSA M.
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Customer did not leave a comment.

Allen G.
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Customer did not leave a comment.

Christina R.
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While the location and vehicle itself were great, the digital pickup process was terrible. I would never choose to do that again. Even just taking a picture of myself to confirm who I was was painful- it made me retake the picture four times because the picture wasn't good for some reason. Then having to provide an alternate contact who could confirm my identity at 7am was a challenge as my contact didn't answer the phone. It was very complicated and I would recommend modifying this process.

IVY G.
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GREAT ESTABLISHMENTS!! There is no need for improvement everyone at Somerset Getty was so helpful and kind.

denise R.
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Customer did not leave a comment.

Mitchell S.
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The lady that helped me was great I forgot her name but she was really nice and super helpful

Patrick E.
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Customer did not leave a comment.

Sean G.
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Customer did not leave a comment.

shruthi K.
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The service was excellent. The owners were very understanding, flexible and accommodating! Thank you!

Chenhao W.
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friendly service

Mary L.
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This business is devoted to excellent customer service. All the equipment is in excellent condition, and the store has additional necessities for sale, should you forget something like your tow hitch, tape, or electrical adapter. The owners are on the premises and do everything possible to assist the customers with all their needs.

tatiana G.
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You guys did a great job im impressed

LECORA B.
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Mona provides excellent service. I would definitely use this location again. She was very friendly & easy to speak with.. Thank you for everything Mona.

Destiny S.
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Customer did not leave a comment.

qwanai C.
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Customer did not leave a comment.

Christopher R.
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Customer did not leave a comment.

Jacob P.
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Customer did not leave a comment.

Keosha A.
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Location is we ghetto and unorganized

Henry V.
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Customer did not leave a comment.

Jacquelin P.
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Customer did not leave a comment.

Shahbaz A.
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Customer did not leave a comment.

Mario B.
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All staff was friendly and respectful! Really appreciate the service guys.

Aaron L.
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The Owner/Operators were professional yet friendly.

Lorraine E.
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The van and equipment was ready when I arrived ...and people there were great...very helpful...I recommend them and will use them again

Ansumana K.
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The agent is very dishonest. Her customer service is deplorable.

Richard R.
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Keep doing the GREAT job

Evan G.
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Woman was excellent! Thank you. Got me in and out very quickly. She was fantastic!

Tyler W.
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Customer did not leave a comment.

Mark B.
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I waited for an hour and the price was a bit high

No reviews have been submitted for this location.

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