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DEBORAH K
Customer Reviews for Soowys Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Let them know where to actually drop it off inside the huge lot.
CIENNA SHave someone who can speak English couldn't understand most of the time. Added a charge that wasn't requested or asked about.
RICHARD SLoved this place.
Catherine SI couldn’t be more pleased with my experience at this U-Haul location! The staff was professional, courteous, and extremely accommodating. From the reservation process to picking up the truck, everything was handled efficiently, and they made sure I was well-prepared for my move.
DANIEL SI had an amazing experience at this U-Haul location! From the moment I walked in, the staff were incredibly friendly and helpful. The process was smooth, and they made sure I had everything I needed for my move. The truck was clean, well-maintained, and ready to go. They even took the time to walk me through the vehicle, explaining all the features and safety tips, which gave me peace of mind. The staff’s attention to detail and customer service made this whole experience stress-free. Returning the truck was just as easy, and I was in and out in no time. I highly recommend this location for anyone needing a U-Haul rental. They truly go above and beyond to ensure a great experience. Thank you for making my move so much easier!
MARIA GIt took too long to check in. When I arrived at the time to pick up the rental truck, someone was in front of me, and it took about 15min to finish that one. After I finished the documentation, the lock of the gate to the parked truck was frozen and could not be opened. After the issue was solved, it was found that the truck was dirty. I scheduled pick up time, should not the truck be ready for pickup at that time?
RONALD TSuper friendly and quick easy reservation. It was so easy I had to rent another one.
FRANCES QMake sure that u move the trucks to where they are reserved and not the customer having to be inconvenienced searching for a nearest location last minute.
Dora Z