Customer Reviews for South Beach Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of South Beach Rentals

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Rhodd C.
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Zach was wonderfully personable and informative.

Jill P.
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Customer did not leave a comment.

David W.
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SHEILA S.
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Michael M.
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BRENT S.
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Best u haul i have experienced in many years!

William H.
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Customer did not leave a comment.

JAMES P.
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Customer did not leave a comment.

David T.
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Due to a shortage of moving trucks to take out of Oregon, the size truck reserved was not available. The truck provided was suitable but staff did not have time to clean the cab since it just came in. Soiled clothing in the cab under the seat presented a heath hazard for spread of Covid-19.

PAUL S.
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Customer did not leave a comment.

Charles L.
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U-haul did not provide me with the size I ordered but did contact me with an alternative size that worked. Not the local locations fault they were only a pick-up and drop-off place and they were great.

Michael W.
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Customer did not leave a comment.

Jeff R.
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Have some short term parking that is not across the highway. Very busy road and no crosswalks.

Kate O.
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Customer did not leave a comment.

Dawn M.
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The rental experience was very smooth and staff very nice and helpful.

ROBERT SANFORD H.
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James H.
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Sherman W.
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I had no idea if I went over my estimated mileage I would be charged 99cents a mile. That made my bill DOUBLE in cost. I will be very wary of the contract if I use uhaul again, maybe my bad but I'll certainly know better if there is another time. Might let the next customer know about it. Struggled to find the right size truck as the inventory was low and the hours on opening are odd.

Pat T.
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No one was around at 11:30 AM. I self checked out. I am more comfortable doing it in person.

dawn D.
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Josh B.
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Mike M.
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There is nothing to improve. The customer service personnel at the South Beach, Oregon location are friendly, courteous, exceptionally knowledgeable, and helpful with every phase of our rental. Great job

LISA F.
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Customer did not leave a comment.

Tom M.
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Rebecca C.
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Staff was friendly and helpful.

Galen M.
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Trashy not helpful

Karen D.
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Josh was super nice & so helpful, thank you for making a difficult move just a little bit easier

Don S.
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Customer did not leave a comment.

Joseph R.
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Darlene B.
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Great service, as always!

Steven H.
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justin R.
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jon C.
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PATRICK P.
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Walter W.
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Rosemary H.
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Rental was very smooth.

Adam S.
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Robin N.
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Uhaul website kept running out. Took over 20 minutes to return the truck online

Nick E.
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Had 2 tire blow outs

Joseph B.
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Just wanted to be able to drop off with someone instead of key box,

JENNIFER H.
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Customer did not leave a comment.

John M.
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Nick E.
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2 blow outs on the tow rental which made me waste money on gas and hotel . Uhaul Roadside assistance took over 6 hours on one of those. Young man working there was great and nice

Scott C.
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made me park my personal vehicle across HWY 101. Very dangerous to cross hwy on foot. Suggest have customer park on same side as uhaul

Ryan H.
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Customer did not leave a comment.

Shane B.
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Thank you for letting us use your tools to get our hitch on we really appreciate it.

Krikor D.
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Tell your call center to stop lying to customers! I made it very clear I had to return the truck to Waldport and I was lied to by the person who rented the truck and then I was lied to by your call center who said I had to take the truck to Florence because the Waldport location did not have room for the truck I had, come to find out ! The Florence location rented the truck I had to another customer and your call center was lying to me to take the truck to Florence instead of paying your staff to move the truck there, because when I went to Waldport the gentleman was glad I be out the truck to him and had plenty of room for my truck! I guess when your one of the Giant Corporations where the customers trip over each other to come to you, you can afford to lie and cheat to get people to do your job for you for free by threatening them by some contracts! Being an ex-dealer for U-Haul I knew she was up to no good!

Joe G.
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Great service, personable, efficient and got things going quickly so we could be on our way.

Robert R.
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Customer did not leave a comment.

Sean N.
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Price was steep with a $1 a mile. The truck didn't have any of the items I requested with it. I ended up not getting the items besides an appliance dolly since it was left outside.

Timothy H.
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Customer did not leave a comment.

kelly H.
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BILL K.
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RONALD T.
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The truck we rented was blocked in by another truck. Fortunately, my wife and I were able to with pretty good effort....two trailers out of the way. This is a challenge for 70 year olds.

THOMAS M.
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Customer did not leave a comment.

ERIKA C.
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I had to sweep out and mop clean the floor inside the truck before I could load it! It was as if a landscaper had rented it before me and moved a bunch of plants and dirt. Received two receipts and am still not clear on exactly what I was charged so I have to call them.

Jay B.
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cord C.
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TONJA B.
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The location was closed, so there was no interaction with anyone

nancy D.
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Daniel L.
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No one was there when it should have been open.

RONALD T.
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Larry F.
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Julia R.
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We were not able to open the letter lock on our truck. It made for a frustrating experience with no one there to assist us. However we did call customer service and were able to get a different truck.

Hillerie F.
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The milage recorded for the truck was way off so since i had to do everything online since the site was closed to the public everything was super complicated and nothing went right at all. I definitely will not be getting another uhaul anytime soon

Jimmie G.
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Picking up the truck was a little complicated due to the fact that our pictures were not very good. We were blessed to have Tom show up and assist with the procedure ( even keeping at the proper distance). So it was good and impossible without Tom Tom was friendly and so willing to help us. He is a great asset to Uhaul.

Hung C.
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Customer did not leave a comment.

Jacob R.
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The gentleman that helped us rent the truck had only been there for 2 days and was by himself. He went above and beyond to help us and make sure we were happy.

DOUG G.
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They run an excellent business

hope R.
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Customer did not leave a comment.

Gerald D.
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wyatt A.
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Larry A.
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David R.
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Really nothing, great service. Thanks!

rick S.
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Daniel was great. This was a perfect experience, easy, in, out, a smile and handshake. Thanks/Rick

Anthony C.
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N/a

Barbara T.
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The only problem I encountered was when I returned the truck after hours. I had no internet service on my cell phone so couldn't actually sign out online. I sent a message to the location so that the staff would know what the problem was, but one suggestion is to make sure that there is working WIFI after hours at the rental location.

Sandy P.
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Customer did not leave a comment.

edward T.
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Overall good people and nice place. Easy in and out service. They walked me through the process and sent me on my way in minutes.

joe O.
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Customer did not leave a comment.

bob B.
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Daniel's great, right on top of everything. Will always use this location for my moving needs.

Gayle M.
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Cynthia B.
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Joseph D.
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Craig L.
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teri G.
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Daniel is always doing an excellent job!

Kirk P.
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Craig C.
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The gentleman who checked me in was extremely courteous even though the location was a little backed up with customers. Very pleasant experience!

Michael H.
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Customer did not leave a comment.

ruth F.
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bonnie W.
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bob B.
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The whole experience was easy, from the reservation to renting the van. Van ran great, good gas mileage, and clean. Will use this location again. I would recommend having the gas tank full at pick up. It would be easier to return the vehicle with a full tank, to pay for what you used.

Chris R.
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Everything was PERFECT. Thank you very much to the staff!

bryan H.
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Awsome customer service

Robert P.
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Customer did not leave a comment.

Calvin A.
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Doug L.
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Dave H.
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Tony C.
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Excellent no hassle service!

bryan H.
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Excellent friendly customer service thank you

No reviews have been submitted for this location.

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