Customer Reviews for South Florida Ave Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of South Florida Ave Mini Storage

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Robert F. on

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Staff was very friendly and helpful. Pickup and return was very easy and quick. Only complaint is that the cab of the truck smelled highly of cigarette smoke and had a lot of ashes. The staff sincerely apologized and I don’t blame them as the truck was clean other than that and it may have been overlooked but I did get a massive headache from just my hour and a half with the truck. Overall I will be renting from them again if I need a truck again in the future as good customer service is big for me and they definitely had that.

Adolfo B. on

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Gerardo R. on

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Wil F. on

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The use of the application is clunky and tedious.

Thomas D. on

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Excellent service.

LUKE A. on

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Gregory T. on

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Thank w

Ronald D. on

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It took forever to get the rental. The attendants had a hard time with technology. I was there almost 45 mins

Anh L. on

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Quick and easy rental

Jamie G. on

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Linda M. on

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Iaian K. on

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The lady that helped me was fantastic great customer service

Robert L. on

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Gary G. on

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James S. on

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Leonard M. on

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Great service and customer attention. Will use again and certainly recommend to others.

Kent A. on

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The only negative for me was having to return my U-Haul truck 15 miles away from my location..... certainly there are closer places. Otherwise everything was fine.

Frank F. on

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The service provided was excellent. The staff was very cordial.

Byron D. on

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Gabriel M. on

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SEAN M. on

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Charlie J. on

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Very clean, great location, dropped off after hours but when I called ahead they were instructive and friendly.

David W. on

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No interaction with any staff. It was after hours

Lashaunda W. on

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Nothing.its good the way it is

Pedro V. on

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Rosario S. on

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Gene L. on

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Nothing!! Perfect and no problems.

Utibe E. on

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Garry B. on

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So easy!! Thank you!! Perfect love.

Samuel F. on

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The lady there was very polite courteous and nice And professional

Dennis T. on

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Emerson Z. on

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David M. on

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ANNE L. on

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Douglas W. on

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Everything went smooth and staff was great

Jon L. on

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Tony S. on

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Richard Z. on

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Gerardo R. on

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Frank F. on

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Susuan J. on

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Kelly H. on

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Friendly employees

Ty K. on

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Iris D. on

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Jesare M. on

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Anna G. on

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The service was efficient. Thank you.

Willard F. on

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Asha G. on

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The customer service experience at this location was horrible.

Ryan S. on

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Luis S. on

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Luis S. on

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The manager was rude and not helpful at all. She was very combative and condescending. She refused to give me her name when I asked for her to identify herself. I would never do business at this location again!

Zachary P. on

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Sonia C. on

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James S. on

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Thank you for the great service. Your team members where polite,and efficient.

Lennie B. on

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Gerardo R. on

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Gerardo R. on

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John W. on

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My truck was double booked by uhaul and I had to downsize to a smaller truck, forcing me to make extra trips. The location said that this has been happening quite a bit. I will not be using uhaul in the future.

John T. on

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Nothing

Beverly S. on

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Gerardo R. on

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Judith H. on

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Marlene M. on

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Make sure you know what places except the drop off places the two you texted to me no longer except them. so i ended up calling customer service.

Gerardo R. on

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Patricia B. on

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Great customer service

Victor J. on

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Everything has been good and professional

Christine R. on

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Drop off location was at Champion Storage in Mulberry, FL

Gerardo R. on

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MELISSA C. on

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Very mad the truck had problems with a leak The truck was steering / pulling to the right

Maselusa N. on

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Gerardo R. on

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jivinson S. on

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Great

Donald W. on

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Lars P. on

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Gerardo R. on

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Todd R. on

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GORDON M. on

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Staff was friendly and helpful

amy K. on

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jill P. on

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RICHARD R. on

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Erik F. on

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Emerson C. on

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Everything works perfectly!!!

Judith P. on

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My drop off was completely ready for me and the employees went beyond customer service!! Thank you. I have a storage unit there and they are the BEST!!

DENISE P. on

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Could not finish moving mirrors on truck did not work properly .

Gail S. on

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Robert D. on

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Keep up the good work

John I. on

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The staff was excellent

MICHELLE O. on

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Great storage facility.

Judith K. on

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I have been using this storage facility for at least 5 years !! Staff is very nice, so I would recommend South Florida mini storage to everyone !!!!!

Linda J. on

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Friendly and helpful.

Roxanne M. on

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Ashley S. on

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Excellent customer service at this location.

Patricia B. on

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I can not think of anything, just continue providing the same excellent service.

Tom R. on

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Excellent experienced and Thank you Ms. Elizabeth for the great attitude towards the customers!

Clifford P. on

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U Haul website for quick check-in on line was not user-friendly. Unsuccessful after 3 attempts.....

PAMELA L. on

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Great place to store my valuables. Everyone was great and always helpful.

Shaunessey S. on

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ROBERT G. on

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Friendly, professional staff. Clean storage units.

Robert G. on

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Friendly, professional staff. Vehicle worked as advertised.

Louise H. on

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I never actually moved into the unit because my condo contract fell thru at the last minute. I was impressed with everything about the Mini Storage facilities and the staff.

Crystal R. on

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Kevin L. on

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Charles C. on

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Richard B. on

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Excellent service in every way.

Andrew K. on

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This place at least tried to help if when another place screwed up costing my hundreds of dollars. Still trying to get my money back...

Patricia B. on

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I honestly can not say enough good things about this U-HAUL location. They are so professional and yet very courteous. The truck and equipment were ready and we were in and out in no time.

STEPHANIE H. on

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All was as expected with one exception… Lost 2 stars because of the "10 day notice to vacate" rule This rule caused my rent to go another month and costs me nearly $200 for no good reason.

REGAN M. on

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We rent a condo for our winter stay, so this was perfect to hold all of the stuff we accumulate down here! Well lit, very clean, good elevator, lots of carts available.....and a good price!

KEITH M. on

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Very nice

STACY W. on

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Friendly and helpful staff.

Kelvin M. on

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Great customer service and nice storage facility!

JULIE J. on

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After using three facilities in Lakeland previously, this is the only one we will be using moving forward.

KIMBERLY C. on

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This is one of the best storage facilities I have ever used. The units are clean, the roll up doors work perfectly and the staff is excellent.

James H. on

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Very accommodating and helpful. Answered all questions and gave advice.

BRENNA M. on

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The old lady that works on weekends was very rude

DAVID M. on

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Wonderful place.

DAVID S. on

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Great staff and a very good value

WILLIE H. on

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When I arrived, I was greeted by a very pleasant young lady. She was so helpful in showing me around the facility. I was very pleased with the indoor storage facility.