Cab of truck had food on floor on passenger’s side. You didn’t provide the furniture dolly that I ordered. The key was not in the lockbox and I had to wait for business to open to get a key. The app is difficult to negotiate and doesn’t work well and took a half hour for me to return the truck. Had to keep taking pictures of truck that wouldn’t upload even though I had a good connection. Then there was an hour wait time for customer service via phone number you provided. Luckily, the pics finally uploaded.
Marguerite B
Customer Reviews for South Parkway Smoke & Vape
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy at the store was so helpful. I know it wasn’t his job to help me but he was great.
Johnson JThey were closed when we dropped off truck
Francine BONE of the cleanest trucks I have ever rented from UHAUL
RICHARD CEnsure customer clean rental truck upon return
Pamela RCustomer service rep helped change the pickup time which was very helpful and appreciated.
JOHN BExcellent service all around.
Derrick BSketchy bathroom. door wouldn't shut.
Elissa H