Location and people were fine, but I'm bugged by the system changing my dropoff location and not notifying me. This was my original location, but when I dropped the trailer and tried to check in I was told that my dropoff location was in Paoli. Fortunately your scheduling rep was able to update the reservation and I didn't have to drive the extra 40 miles round trip to the new location. There may have been a valid reason to change the dropoff location, but there is no valid reason for not explicitly notifying me of the change.
DENNIS M
Customer Reviews for Southern Indiana Trailer Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Brady in Mitchell was very friendly and answered all of the questions we had. Very professional!!
Danielle AVery nice people there.
TWANETTE WProblem is with the company
Tasha C