prior to the turn-in I put fuel in the truck. I was required to return the truck with 5/8 and I returned the truck with 3/4 tank of fuel. the receipt showed 1/4 tank of gas and charged me $73 dollars. I was also charged $68 for furniture pads that were not present when I rented the truck, claiming that I did not return them. I called to have the charges adjusted and was never updated as to the status of the issues.
andrew s
Southern Indiana Trailer Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mitchell, IN 47446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They was good
robert hThe AC was blowing out hot air. I initially thought it was just taking a bit to cool off. This was the only truck available in the greater Bedford area so returning it was not an option. Moving in 96 degree heat is miserable enough without broken AC. The site said the truck had AC so this is truly unaccepable.
SAUNDRA DThe truck itself was a piece of cramp. The steering was loose, the mirrors were loose and couldn't be tightened, there were 2 holes in the top of the truck that has to be patched because water was in the box when I picked it up. The whole front needs to be serviced. It's a very dangerous truck for a newer driver, a seasoned driver even had a hard time with it.
valerie dNot open on Sunday's. Had trouble figuring out how to open the key box. Spent an unreasonable amount of time trying to pick up the vehicle. The app wouldn't upload the pictures. We encountered violent weather (wind & thunderstorms), in which the county went to red alert (emergency vehicles only on the roads). We were unable to drive & unload the truck in a timely manner and found the next morning after the storm that all our stuff was wet because the truck leaked. We had standing water in the truck after unloading. The dealer was made aware. The whole overall experience was NOT good and just added to our stress of having to move on short notice because of a water leak in the apartment above us, causing structural damage in our apartment.
KAREN R