The man was rude and in his office so we had to walk in all the was through the work area to find him. The U-Haul had 15 miles of gas left on it. There was trash and dirt inside the van. Then in the cargo section there was so much dirt and broken glass. We had to sweep it out and even then our furniture still got dirty and stained. We only had a limited amount of time with the U-Haul as it needed to be returned for someone else so having to stop for gas before and it being dirty was a very big inconvenience. Would not recommend this location and would be very hesitant to rent from U-Haul again as this is not my first time renting one from a place like this that doesn’t maintain them very well. It seems like they let anyone do this and not focus on quality.
Melissa R
Customer Reviews for Southside Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a pleasurable experience, convenient to my location, the crew was friendly. Drop off was easy as well.
paul bEasy drop off, Thanks
Rosalinda CThe gentleman running this specific location is a articulate, well spoken, courteous and generous to my wife and I as I am a veteran. It was a pleasure dealing with him
JESSE PI wouldn't drop off at this location no where to park, small parking for big uhauls. I was charged a fee and wasn't told why. Don't choose this place. I've used many uhauls and this was a huge disappointment.
Tiffany HGive the representative more information so they have the right answers.
Toni MLocation was fine, drop box was fine, I dropped off vehicle on a Sunday so no personnel were around but all seemed ok, evidently they have a motion control alarm that kept alerting but other than that I locked up the vehicle and dropped the key off in the drop box
RICKY Swe dropped off late and dropped the key in the drop box because the other half had to return to work the following morning and i had no other way of returning the truck without his assistance.
LORETTA D