The man was rude and in his office so we had to walk in all the was through the work area to find him. The U-Haul had 15 miles of gas left on it. There was trash and dirt inside the van. Then in the cargo section there was so much dirt and broken glass. We had to sweep it out and even then our furniture still got dirty and stained. We only had a limited amount of time with the U-Haul as it needed to be returned for someone else so having to stop for gas before and it being dirty was a very big inconvenience. Would not recommend this location and would be very hesitant to rent from U-Haul again as this is not my first time renting one from a place like this that doesn’t maintain them very well. It seems like they let anyone do this and not focus on quality.
Melissa R
Southside Auto Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was a pleasurable experience, convenient to my location, the crew was friendly. Drop off was easy as well.
paul bEasy drop off, Thanks
Rosalinda CThe gentleman running this specific location is a articulate, well spoken, courteous and generous to my wife and I as I am a veteran. It was a pleasure dealing with him
JESSE PI wouldn't drop off at this location no where to park, small parking for big uhauls. I was charged a fee and wasn't told why. Don't choose this place. I've used many uhauls and this was a huge disappointment.
Tiffany H