Customer Reviews for Space Shop Self Storage
(U-Haul Neighborhood Dealer)

50 reviews

423 Dekalb Industrial Way   Decatur, GA 30030

(404) 499-9009

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 10/27/2021 - 11/30/2021: Closed

Services at this Location:

Contact Us

(404) 499-9009

423 Dekalb Industrial Way
Decatur, GA 30030

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 10/27/2021 - 11/30/2021: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DELMAR T. 
Rating:
4.0

Customer did not leave a comment.

HUGH T. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

Customer did not leave a comment.

JAMES E. 
Rating:
5.0

Excellent customer service!

NANCY S. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
2.0

Customer service was ZERO! The agent has very bad attitude

DAWIT T. 
Rating:
1.0

I reserved a furniture and utility dolly. Neither was in the truck when I picked it up. When I returned the truck I disagreed with the charges for the dollies. Nevertheless, U-Haul charged me for the dollies.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

MELISSA F. 
Rating:
1.0

The van was clean overall but did have candy wrappers under the seat from the previous renter. I also paid extra for furniture pads that weren't in the van which meant I had to drive the van to my apartment to find blankets to use to move a glass dining room table. This caused me to have to drive further than I expected and cost me more money in the end. I got the dining room table moved but it was a frustrating experience.

Calene S. 
Rating:
5.0

Customer did not leave a comment.

Victor O. 
Rating:
5.0

Kim was amazing. We showed up in a hurry and she had everything ready to go. She kept us on schedule on a way over-scheduled day. We were super grateful for her customer service and skills.

John M. 
Rating:
2.0

I ordered a dolley and it was not at the contactless pickup

Tyson Z. 
Rating:
5.0

Todo bien

MARCO R. 
Rating:
1.0

I will cross oceans of time and space to avoid using this location again.

KATHARINE F. 
Rating:
5.0

Customer did not leave a comment.

IRESHA T. 
Rating:
5.0

May want to update google maps to say uhaul is always open

Ronaldo P. 
Rating:
3.0

Closed due to memorial day holiday. Same technical issues as above.

William M. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

Great location but they said they do not handle u haul anymore. But they helped me out

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

RAHIM H. 
Rating:
5.0

Kim was very courteous, friendly, flexible and helpful.

BRIANMCCORMICK W. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE D. 
Rating:
5.0

Kim is great - she just needs to wear a mask.

VANESSA R. 
Rating:
5.0

Customer did not leave a comment.

ALFRED R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
4.0

Self-truck return procedure seems a bit complicated.

PATRICK R. 
Rating:
5.0

Customer did not leave a comment.

GLENN B. 
Rating:
5.0

Customer did not leave a comment.

DARYN H. 
Rating:
5.0

Customer did not leave a comment.

Evan B. 
Rating:
4.0

Having my reservation moved from my original choice was inconvient.

Richard B. 
Rating:
3.0

The location was convenient for us but the 26 foot Uhaul we reserved was not ready when we came to pick it up. Kim blew out the back end but the cab was dirty. Also, we ordered 2 dozen furniture pads and they gave us zero! We had to drive to a different Uhaul location to get those, which defeated the purpose of picking up at the Space Shop Self Storage.

Ronald T. 
Rating:
5.0

Just keep doing what ur doing and y'all will be alright

RONNIE B. 
Rating:
5.0

Customer did not leave a comment.

DARIUS B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
4.0

Customer did not leave a comment.

MURIEL N. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Continue as you are.

BRINTON R. 
Rating:
5.0

Excellent all the way through!

VANESSA R. 
Rating:
5.0

Thank you for Excellent service

VANETTA H. 
Rating:
5.0

The young lady was very pleasant and helpful Thanks it relieves the stress of moving

RICKY O. 
Rating:
5.0

Didn't have ropes or dollies .

HUMBERTO B. 
Rating:
5.0

Truck had more exterior damage than had been indicated.

Louis B. 
Rating:
5.0

The 10 foot Uhaul we reserved was in very clean & everything was in good working condition. By reserving the Uhaul & submitting drivers license pictures ahead of time, there was nothing to do but get the keys. Very friendly staff.

Ronald T. 
Rating:
5.0

Customer service was so polite there's a Fessional

VANETTA H. 
Rating:
5.0

Again my return was excellent and with ease. Very good personality and excellent customer service. Can't remember what the lady's name that assisted me, but excellent service.

Colleen B. 
Rating:
5.0

Customer did not leave a comment.

STANLEY S. 
No reviews have been submitted for this location.

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