Customer Reviews for Sparkys Repair
(U-Haul Neighborhood Dealer)

109 reviews

1255 1st Ave NE   Glenwood, MN 56334

(320) 634-4205

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(320) 634-4205

1255 1st Ave NE
Glenwood, MN 56334

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CINDY F 
Rating:
4.0

Customer did not leave a comment.

Todd G 
Rating:
5.0

Sparky and his nephew were great. They were kind and thorough with explaining everything to me. They gave me a heads up on problems that I might encounter. I had a flawless trip and I credit it to them being so helpful. I highly recommend. Thanks guys for great service!

Rebecca S 
Rating:
3.0

Customer did not leave a comment.

Greg S 
Rating:
5.0

The owner was so helpful and explained everything. The process for the the use and the drop off.

Chris D 
Rating:
3.0

Customer did not leave a comment.

Ricky G 
Rating:
4.0

The cup holder area of the console was quite dirty. Floors of the cab should also be cleaned occasionally. It is a very noisy ride, but I have never driven a U-Haul before, so maybe that is to be expected. The check-in process via the application takes way too long and the "Pick up the U-Haul" link did not show up right away at my scheduled pick-up time, so I had no clue what to do. It delayed my departure by about a half an hour.

Kerrie M 
Rating:
5.0

Customer did not leave a comment.

Linda K 
Rating:
5.0

Customer did not leave a comment.

Steven E 
Rating:
5.0

Customer did not leave a comment.

Bruce G 
Rating:
4.0

East drop off

duane H 
Rating:
5.0

They helpful

Mario V 
Rating:
5.0

Customer did not leave a comment.

Courtney P 
Rating:
2.0

SO-so experience with drop off at Sparkys Repair, 1255 1st Ave NE, Glenwood MN 56334. Problem with drop-off, it is a Vendor. Finding a spot to return park was impossible to find. Lot full. Unmarked lot lines where to park the return. Lucky, a young worker was on sight knowing they had an issue with parking and handled the situation.

Roy T 
Rating:
5.0

Customer did not leave a comment.

Randy J 
Rating:
5.0

The truck was fine and ran very well. The cabin just needed to be cleaned and swept out a bit. We always receive great service from Sparky's. Thanks!

JACQUELYNN S 
Rating:
5.0

Customer did not leave a comment.

JENIFER H 
Rating:
5.0

Customer did not leave a comment.

Justina T 
Rating:
4.0

Customer did not leave a comment.

Jerald L 
Rating:
4.0

Customer did not leave a comment.

Clifford D 
Rating:
5.0

Customer did not leave a comment.

Brad M 
Rating:
3.0

Company needs someone available to work with the U haul customers on weekends.

Tracy F 
Rating:
5.0

Customer did not leave a comment.

Brad M 
Rating:
4.0

great job easy in and out.

Dan S 
Rating:
5.0

Customer did not leave a comment.

Melvin H 
Rating:
1.0

Was over charged. For equipment that not even provided.

Amber P 
Rating:
5.0

All good here!

jim h 
Rating:
4.0

Customer did not leave a comment.

steve r 
Rating:
5.0

These guys were super helpful with everything! Will use their services again!

Heather G 
Rating:
5.0

Customer did not leave a comment.

Michelle E 
Rating:
3.0

Customer did not leave a comment.

SANDRA F 
Rating:
5.0

Continue with the excellent customer service!

Brian H 
Rating:
3.0

I stated in my reservation that I wanted to return this to the Alexandria location, but I was repeatedly sent 70 miles out of my way to Glenwood. This is absurd. Move your own damn trailers or pay me to do it!

Justin S 
Rating:
5.0

Customer did not leave a comment.

Ryan O 
Rating:
5.0

Great customer service, would recommend to anyone.

Tom N 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH M 
Rating:
4.0

Customer did not leave a comment.

SUSAN K 
Rating:
5.0

At the time of pickup the 20’ truck was clean. It only had a quarter tank of gas rather than a half tank. When we got 30 miles down the road the driver’s window fell half way down and would not go up. The 3 hour drive was extremely uncomfortable since we are in MN and it was only 1 degree outside.

Dawn C 
Rating:
5.0

Great service! Would definitely recommend them!

Angela V 
Rating:
5.0

Everything went as planned. Organized, professional, kind and courteous.

Deborah H 
Rating:
4.0

Customer did not leave a comment.

David D 
Rating:
5.0

Excellent service

Diane S 
Rating:
5.0

Our first Pickup was in Montevideo at Caseys . Our uHaul did not come back that day and we were suppose to pick up at 9 am. The store didn't even open until 10 am. We drove 50 miles and then uhaul said the uhaul would be in Monday. 3 days later. We feel it would have been notified the trailer was not coming in.

Irene H 
Rating:
5.0

Customer did not leave a comment.

Pauline E 
Rating:
4.0

Customer did not leave a comment.

Joshua J 
Rating:
5.0

Customer did not leave a comment.

Tim R 
Rating:
5.0

Customer did not leave a comment.

nora S 
Rating:
1.0

Incorrect equipment rented to and overcharged for uhauls mistake and rental.

Doug H 
Rating:
5.0

Customer did not leave a comment.

Brian G 
Rating:
3.0

The guys were very courteous, prompt and helpful.

Todd B 
Rating:
3.0

Customer did not leave a comment.

Claire F 
Rating:
4.0

Customer did not leave a comment.

Paul S 
Rating:
3.0

I was charged for an extra day even tho I returned the trailer at the time requested.

Corey N 
Rating:
5.0

Customer did not leave a comment.

Steve N 
Rating:
5.0

Customer did not leave a comment.

Mike D 
Rating:
5.0

Customer did not leave a comment.

Sean M 
Rating:
1.0

We could not get it from where we reserved had to drive 4o miles to get one. Web site is garbage doesn't work. Will NEVER rent again

Chris B 
Rating:
5.0

Customer did not leave a comment.

Donald S 
Rating:
5.0

Fabulous Customer Service!!!!! A++++

CINDY F 
Rating:
5.0

Customer did not leave a comment.

Eric J 
Rating:
5.0

Very friendly and helpful.

JON C 
Rating:
5.0

It was an easy online process, but it did take a bit long to get verified and get access to the keys in 25 degree weather. The appliance dolly I reserved was not on board but refund was quick.

Lori O 
Rating:
4.0

I asked for a dolly cart and did not get one so it made my move so much harder than it should have been. I self checked it out so the business was closed that day so no one to talk to.

Chad B 
Rating:
5.0

Customer did not leave a comment.

Dave B 
Rating:
5.0

Went above and beyond in assisting me.

Melanie U 
Rating:
4.0

Customer did not leave a comment.

Sarah E 
Rating:
4.0

Mixup on the reservation and the location was not ready for me...but they sent in someone to get me hooked up and on the road within 30 minutes.

Chris E 
Rating:
3.0

Customer did not leave a comment.

Grant L 
Rating:
5.0

Customer did not leave a comment.

Richard W 
Rating:
4.0

Customer did not leave a comment.

Arvin P 
Rating:
5.0

very helpful and great to deal with.

mark h 
Rating:
4.0

Simple rental, in and out quick. Trailer performed fine and the guys at Sparky's always help get the trailer hooked up right...a nice bonus!!

Chris E 
Rating:
5.0

Customer did not leave a comment.

Andrew R 
Rating:
3.0

Customer did not leave a comment.

ANDREA B 
Rating:
5.0

Sparky's was efficient, prompt and easy to work with.

ROBERT E 
Rating:
5.0

Customer did not leave a comment.

raj c 
Rating:
4.0

Customer did not leave a comment.

David D 
Rating:
5.0

Was very good, professional help outstanding.

Walter C 
Rating:
4.0

no one there when i first got there, showed up about 15 minutes later, then all good.

Keith K 
Rating:
4.0

Customer did not leave a comment.

Michael T 
Rating:
4.0

Customer did not leave a comment.

Sabrina D 
Rating:
4.0

Customer did not leave a comment.

patrick s 
Rating:
5.0

Nice trailer!! Excellent service!!

RON R 
Rating:
5.0

very helpful and excellent to deal with. Sparky was very nice.

Lynda B 
Rating:
1.0

The uhaul was full of snow when my brother picked it up. I reserved one for Hettinger North Dakota. Not available in North Dakota. Told me I could drive to Pierre South Dakota to pick one up. 500 miles round trip. The only place I found one was Glenwood MN 470 miles away. We had to pay for gas all the way out to North Dakota and the heater barely worked. Then my mom could not ride in the cold truck out to MN so I had to pay a neighbors gas all the way out to MN and back to North Dakota. They are charging me 59.50 for less than a 1/4 tank of gas and trying to charge me for extra miles. They gave me 1194 miles I didn't go over but they still are charging me being over. This is so wrong.

Derrick J 
Rating:
5.0

Customer did not leave a comment.

Milton B 
Rating:
5.0

Customer did not leave a comment.

Troy K 
Rating:
5.0

Our original agreement was to pick our 26’ up in Alexandria but it wasn’t returned even in aft so we lost a whole day of packing it So glad Shutters transferred our forms to Glenwood They were great

DAVID K 
Rating:
5.0

How does one improve on PERFECT!!!

CONNIE C 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Daniel O 
Rating:
5.0

Great, friendly service. Equipment in excellent repair. We would definitely use them again.

BROCK S 
Rating:
5.0

Customer did not leave a comment.

Angi G 
Rating:
2.0

Customer did not leave a comment.

Jeremy W 
Rating:
5.0

I was disappointed in the dolly & pads attached to the back inside wall of the truck. We didn’t need them & they took up space we could have used to pack. If we wanted them we would have chosen to rent them. Other than that, it was great. I appreciated the call 2 days before our move letting us know that we couldn’t pick up the truck at our preferred location but it was available nearby. That kept our move on schedule. Thanks.

susan N 
Rating:
5.0

Customer did not leave a comment.

Gene E 
Rating:
4.0

Customer did not leave a comment.

Chad B 
Rating:
5.0

Customer did not leave a comment.

Heather P 
Rating:
5.0

Customer did not leave a comment.

mark h 
Rating:
5.0

Customer did not leave a comment.

DeAnna E 
No reviews have been submitted for this location.

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