It was an easy online process, but it did take a bit long to get verified and get access to the keys in 25 degree weather. The appliance dolly I reserved was not on board but refund was quick.Lori O.
Customer Reviews for Sparkys Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I asked for a dolly cart and did not get one so it made my move so much harder than it should have been. I self checked it out so the business was closed that day so no one to talk to.Chad B.
Customer did not leave a comment.Dave B.
Went above and beyond in assisting me.Melanie U.
Customer did not leave a comment.Sarah E.
Mixup on the reservation and the location was not ready for me...but they sent in someone to get me hooked up and on the road within 30 minutes.Chris E.
Customer did not leave a comment.Grant L.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.Arvin P.
very helpful and great to deal with.mark H.
Simple rental, in and out quick. Trailer performed fine and the guys at Sparky's always help get the trailer hooked up right...a nice bonus!!Chris E.
Customer did not leave a comment.Andrew R.
Customer did not leave a comment.ANDREA B.
Sparky's was efficient, prompt and easy to work with.ROBERT EDWIN M.
Customer did not leave a comment.raj C.
Customer did not leave a comment.David D.
Was very good, professional help outstanding.Walter C.
no one there when i first got there, showed up about 15 minutes later, then all good.Keith K.
Customer did not leave a comment.Michael T.
Customer did not leave a comment.Sabrina D.
Customer did not leave a comment.patrick S.
Nice trailer!! Excellent service!!RON R.
very helpful and excellent to deal with. Sparky was very nice.Lynda B.
The uhaul was full of snow when my brother picked it up. I reserved one for Hettinger North Dakota. Not available in North Dakota. Told me I could drive to Pierre South Dakota to pick one up. 500 miles round trip. The only place I found one was Glenwood MN 470 miles away. We had to pay for gas all the way out to North Dakota and the heater barely worked. Then my mom could not ride in the cold truck out to MN so I had to pay a neighbors gas all the way out to MN and back to North Dakota. They are charging me 59.50 for less than a 1/4 tank of gas and trying to charge me for extra miles. They gave me 1194 miles I didn't go over but they still are charging me being over. This is so wrong.Derrick J.
Customer did not leave a comment.Milton B.
Customer did not leave a comment.Troy K.
Our original agreement was to pick our 26' up in Alexandria but it wasn't returned even in aft so we lost a whole day of packing it So glad Shutters transferred our forms to Glenwood They were greatDAVID K.
How does one improve on PERFECT!!!CONNIE C.
Customer did not leave a comment.David R.
Customer did not leave a comment.Daniel O.
Great, friendly service. Equipment in excellent repair. We would definitely use them again.BROCK S.
Customer did not leave a comment.Angi G.
Customer did not leave a comment.Jeremy W.
I was disappointed in the dolly & pads attached to the back inside wall of the truck. We didn't need them & they took up space we could have used to pack. If we wanted them we would have chosen to rent them. Other than that, it was great. I appreciated the call 2 days before our move letting us know that we couldn't pick up the truck at our preferred location but it was available nearby. That kept our move on schedule. Thanks.susan N.
Customer did not leave a comment.Gene E.
Customer did not leave a comment.Chad B.
Customer did not leave a comment.Heather P.
Customer did not leave a comment.mark H.
Customer did not leave a comment.DeAnna E.
Customer did not leave a comment.Randy R.
Nice Experiencespencer H.
Customer did not leave a comment.Steve S.
Customer did not leave a comment.Randy R.
Customer did not leave a comment.Martin P.
Sparkey was awesome! He answered any questions I had, answered my phone calls. He made it really easy for my first time renting uhaul. Thank you so much!treven W.
It would be nice if you had a key drop off box.ANDREW M.
Customer did not leave a comment.tim E.
Was nervous with location and safety of my return being stolen. Parking lot for equipment â€¦.though had a lot of rain...was small and mud puddles everywhere.. But glad they were there and will consider them again...steven B.