I believe the best place for U-Haul pickup is an actual U-Haul centre. Other places (like convenient stores) often don’t have staff that specialize in the training process so it can delay your pick-up, negatively impacting your experience during a challenging day.
Rayonna J
Customer Reviews for Speedy Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Park the vehicles apart so you can take side pictures
Eric MI picked up the truck, it developed an engine overheating warning while I drove it to my house. I had to have it serviced in my driveway - my window to move was short and we had a timeline to leave for Toronto where I was leaving the truck. The delay caused us to be unable to load and take the truck and meet our timeline. I then had to return the truck to a Uhaul location before I left as I was told the haul account would remain open until I looked after the return. I had to make my own way to Toronto without a truck and delayed by 3 hours due to all of this. It was a terrible experience. Had nothing to do with the pickup or drop-off location and more to do with having a truck that was not properly serviced, and then it becoming my responsibility to coordinate the service your truck and the return of your truck. Terrible.
Amit SNo cruise control in truck. Truck overheated when A/C was used.
Craig TKeep up the good work 👍
Alex E