Customer Reviews for Spice It Up Hair Salon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Spice It Up Hair Salon

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Lora W. on

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Yoselin E. on

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I felt i was overcharged... The way yall read miles is weird... Used the uhaul in town for 157$ thats outrages! So no i would not recommend it to ANYONE!

David M. on

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Don't tell the customer his business... Or what they should have or could have done differently... We're all adults, and believe me I know what I'm doing and what I'm about.

Jonathan G. on

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Amazing experience. The lady who took care of me on pearl street went above and beyond. She kept me informed during the entire process. She was very nice and professional. U-Haul should terminate the managers position at the Campbell lane location and give it to the lady at this location.

Kevin L. on

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Bill G. on

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Taylor J. on

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We were scheduled to pick up the truck at 9am and no employee arrived until after 9:10am. I had to call the number and ask for someone to come. When the woman arrived she told us she wasn’t going to come over to the location until we called her. So unprofessional and wasteful of our time. The office was disgusting and was amongst a bunch of abandoned buildings. The office itself was dirty and messy. The uhaul location had none of the “extras” I had pre-selected online so we had to go to a second uhaul location to pick those items up (moving blankets, mattress bags). In the end it took over an hour to just get the truck and extras. When we returned to the location 2 hours later (as we told the woman we would) to get the car dolly attached to the uhaul, no employees were there. The office was completely closed. Again I had to call the woman and wait 10 minutes for someone to come. This location should be shut down. It’s terrible representation of uhaul.

Kanesha A. on

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Gary F. on

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Kathryn C. on

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Your main computer. We had to repeat info to the phone operator 3 times, both in arranging the rental and in picking it up. She blamed it on her computer. Also the phone operator led us to believe we had 1 month free storage. We did not. And this cost us $40. The gentleman on location was great.

Jessica B. on

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TOM M. on

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joe s. on

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Bill H. on

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bryan a. on

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Aside from the Pearl Street location, my experience with Uhaul was a complete nightmare. I was sent to three different locations to find my rental, and no one at either of the first location (Cambell Lane) seemed to be very helpful or know what was going on. The situation caused an completely unnecessary world of stress for my moving day. I WILL NEVER USE UHAUL AGAIN.

jennifer c. on

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No one onsite upon arrival. Had to wait 30minutes

Meggan G. on

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Russell A. on

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The price I had to pay did NOT match what your online site SAID I was going to pay. Went from 56 to 86. What’s the deal?

Mike W. on

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You guys gave me a truck with no fuel then tried to charge me for filling it up. Worst experience ever. Wasted 6 hours reserving and picking up truck. I have never had a worse customer service experience.

Wesley B. on

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The lady was VERY nice and friendly. The inside was VERY cluttered.

Charmaine J. on

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Joseph d. on

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Kenneth R. on

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tyler b. on

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Staff was excellent!

Tony Z. on

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Terrible customer service from beginning to end!!!!

Linda N. on

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This location was attached to a nightclub. The woman called me on Saturday morning to tell me there had been an incident the night before and there were cops everywhere. I found out on Monday that four people had been shot there hours before we picked up the truck. She was very nice though and told my husband that if we returned the truck to a pharmacy in Spring Hill, which was a much further distance from their home, instead of the chosen return site, which was less than a mile from him, that the total cost would be 90 dollars less. My husband then changed the drop off site to the pharmacy because 90 dollars is a lot of money. I just saw the charge on my American Express and it was exactly what had been quoted to me at the time I reserved it using the drop off location close to their home. That kind of bad info is almost worse than picking up a truck in a really questionable part of town. I would love for someone to check into that cost for me. Thanks, Linda Nichols

Jeremy M. on

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Rita at Spice it up hair salon/U-Haul rental was amazing and very accommodating. Rita gave helpful information and was very nice. The U-haul was parked out front and ready for us when we arrived and no delays occurred.

HARLEY T. on

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Great place, awesome customer service, will be glad to deal with them on another rental by all means!

Dan G. on

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Overall, I strongly advise to avoid this location at all costs! The facility was dismal at best (i.e. smelled like week, no indoor lights, no heat, etc.). Additionally, the location was not open during their posted business hours. Also, when I gave my personal identifying information, the manager was on a personal call on speakerphone. It was a prime opportunity for identity theft to happen. Lastly, due to the literally non-existent customer service, I had to drive to the neighboring U-Haul location to find out that my car was not hooked on the auto transport correctly and could have easily fallen off. This was literally my worst customer service experience I ever had with any business in my entire life. Please avoid at all costs!

Sean E. on

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LAWRENCE Z. on

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Excellent service from the call taker, to the pick up location, and the drop off site. Everyone was professional and friendly. Everything was on time and the equipment was well maintained. Thanks to all those who assisted me in completing my task.

Diana M. on

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