Owner was an hour late to the appointment. Also the total I paid at the end was $30 more than it said it would be. If I’m paying a certain amount per mile AND for the gas that is used-that should be made very clear before renting. The online check in made it easy.
Cody S
Customer Reviews for Spookys Novelties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best experience ever
Stephanie JA larger sign in the window to help with drop off location
NANCY RAlthough location was great UHALs systems were down therefore took over an hour to check in
Hugo LWe were told at the pickup location that if we returned the truck a day early we would not be charged for that day. The drop off location was rude and told us we were not getting the day refunded. I would like to know who is correct.
Joni CBetter lighting and parked in better area. Lock didn’t work either
Jason NThe process was very easy here.
STEPHEN M