Customer Reviews for Springfield Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Springfield Mini Storage

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Tilghman L. on

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Customer did not leave a comment.

ronald B. on

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I used the van to go to a 3day festival with 1000s of people most people sleeping in tents or in cars it rained and got cold people came by wished they thought of what I did with a air mattress coolers I think if you add some extra things for festival u could set them up for rent all over

Greg B. on

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Elyse M. on

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The service at this location was superb! I will definitely return here next time I need a truck.

Glen H. on

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The representative handheld equipment was not working correctly.He said this is not uncommon

Randal H. on

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BOB B. on

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Shawn B. on

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James K. on

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The person who checked my truck in was very personable and he got everything done quickly. I have rented here before and the operator is always very accommodating and helpful.

jerry M. on

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Worst experience ever! Please call me..

Bryan H. on

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Micah A. on

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Sloan T. on

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It was perfect.

David G. on

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Our location manager was having a hard time getting the equipment to show up on computer, even though it was sitting right outside the front door. The person that he had to contact about the situation was less than helpful to the site manager. Maybe you should start there

Alan M. on

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We picked up a 5x8 trailer and got it home to load it. When we opened the back, we were hit with an incredibly strong musty smell. There was a hole in the back wall, allowing water in. A large portion of the back wall itself was spongy and the surface of the walls and ceiling were covered in mildew and mold spots. We drove it back and the gentleman there was very understanding and found us another unit nearby to exchange it for. This is our second time using this location, great customer service.

Cindy S. on

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dwayne E. on

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William L. on

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Go see Richard Kaul with Uhaul, he'll take care of you.

Patricia P. on

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Nathan H. on

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This was not my preferred location. Nor the location I was originally told or contracted to go to. Imagine my surprise when I got to the original location and they didn’t have a 26’ truck nor my reservation. Thankfully he sent me 2 miles down the road to the new location. Then I was charged $1.50 for going 3.5 miles over the contracted miles. Imagine that. I went 4 miles extra to pick up my truck and had a 3.5 mile overage.

Randal H. on

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Great experience!!!

Jackson T. on

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Jacqueline D. on

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Service was fast, efficient and easy. Great place. I use them every time I need a truck.

Daniel S. on

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Equipment was in good shape, but they did not put the dolly that I requested and paid for into the truck.

John B. on

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David D. on

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Stop giving lectures to strangers who don't care.

Brian S. on

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Mr. Richard is always wonderful to work with and he has helped us quite a bit during our packing and moving.

Bryan H. on

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Doug A. on

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Brian S. on

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Richard is always helpful and has good advice regarding moving and storage. He knows his business and is always very friendly as well. If anyone is looking for storage or to rent a UHaul in Robertson County choose this business.

Michael B. on

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Louis V. on

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Owner is very friendly and is willing to help.

LINDA A. G. on

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Mary D. on

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Very nice man running the show over there. I appreciate him very much. Mary Duetz