Customer Reviews for Squeeky's
(U-Haul Neighborhood Dealer)

294 reviews

32211 Hwy 200   Sandpoint, ID 83864

(208) 263-5936

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(208) 263-5936

32211 Hwy 200
Sandpoint, ID 83864

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

RF tire 20 # low on air an kept leaking air throughout the 800 mile trip. Other than that problem the truck ran excellent.

DEAN O. 
Rating:
5.0

People are so pleasant here

BRENT P. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
1.0

People there are not customer friendly or competent.

Kenneth G. 
Rating:
4.0

Explain fuel consumption better at checkout as well as what's expected for fuel level upon return

LUKE M. 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
4.0

Customer did not leave a comment.

David O. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

Kathy C. 
Rating:
5.0

Customer did not leave a comment.

FIELDING L. 
Rating:
5.0

All staff very helpful. They definitely went the extra mile in helping us with unusual requests. Thanks a bunch.

Karl O. 
Rating:
5.0

Customer did not leave a comment.

DOUG H. 
Rating:
5.0

Constantly good

BRENT P. 
Rating:
5.0

Everyone is great here. We appreciate them

BRENT P. 
Rating:
5.0

The truck didn't have much gas in it.

Michael C. 
Rating:
5.0

Everything and everyone was great

BRENT P. 
Rating:
5.0

Customer did not leave a comment.

Kara G. 
Rating:
5.0

Customer did not leave a comment.

JULIE V. 
Rating:
5.0

Everything was great. Nice people to work with

BRENT P. 
Rating:
5.0

Customer did not leave a comment.

colin P. 
Rating:
5.0

Customer did not leave a comment.

Jake M. 
Rating:
5.0

UHAUL is the worst company. Your right hand doesn't know what your left hand is doing. Your website said we could drop in Sandpoint and we paid more than $100 more to drop there than in SPOKANE, which was suggested. WE DECLINED ON THE WEBSITE. YET when I went to drop at the Sandpoint location, I was told they could not receive the truck and NO LOCATION in Sandpoint could. Taylor at the 800 number is incapable of being professional or helpful. She reports to Austin and she was completely unhelpful. She actually said she's been telling many of your customers the same thing for over 2 months-that they can't drop where they were told they could. She also said if I left the truck at Squeeky's, UHAUL would charge me the round trip charge instead of one way. THREATENING A CUSTOMER! She told me I'd have to drive 1 1/2 hours (each way!) to SPOKANE or MONTANA to drop the truck. Are you KIDDING ME!??? (LISTEN TO THE RECORDING; SHE SAID THIS WAS RECORDED!) I DECLINED DROPPING IT IN SPOKANE WHEN I MADE THE STUPID ONLINE RESERVATION! I WAS TOLD AT PICKUP by Mark that my contract was "open" and that I could drop it at Squeeky's. Mark at Storage Central then repeated what he told me, ON SPEAKERPHONE, to the guys at Squeeky's who then proceeded to tell him he was wrong. Come to find out, it's not Mark's fault. Taylor told me she'd give me $100 for gas and 2 extra days to take it back to Spokane! She's a fool because we already paid OVER 100$ more to drop it in Sandpoint. So she's going to give me back LESS than the amount I paid to DECLINE dropping in Spokane?!!! YOUR CONTRACT STATES that SANDPOINT is my "destination", NOT SPOKANE. To a customer, that means the same as "LOCATION". Your website gave me a choice of where to drop; I CHOSE SANDPOINT. In the end, Squeeky's got a hold of someone and received the truck. Clearly Squeeky's was able to handle the problemTaylor was not able to handle. And she has absolutely no ability to deal with a furious and frustrated customer. And why wouldn't I be furious! Expecting your customers to drive 3 hours to return a truck is reprehensible. It's fraudulent. And I'm reporting what happened to VISA.

Dawn R. 
Rating:
5.0

Great people and service!

GERALD LYNN W. 
Rating:
3.0

Customer did not leave a comment.

BRETT B. 
Rating:
2.0

I was overcharged on miles because i was supposed to return the truck at a store 2 miles away. That was not made clear to us even though they knew i was keeping my truck there and had plans on picking the truck up later that day when i returned the uhaul. They said they tried to call and leave a voicemail but there is no missed calls or a voicemail from them. When i picked the truck up there was coffee spilled on the dash and around the cup holders and the cab was messy. I was overcharged over $200. I feel they stole from me.

Benjamin R. 
Rating:
5.0

Customer did not leave a comment.

JERRY F. 
Rating:
5.0

Great Thanks

Michael K. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Dustin helped to make sure I was credited for the gas and cleaning.

PATRICIA M. 
Rating:
4.0

Customer did not leave a comment.

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Y. 
Rating:
2.0

Uhaul is over priced.

Lynne H. 
Rating:
3.0

Customer did not leave a comment.

Mike R. 
Rating:
4.0

Customer did not leave a comment.

Guillermo C. 
Rating:
3.0

Customer did not leave a comment.

Devin F. 
Rating:
5.0

Customer did not leave a comment.

Curtis S. 
Rating:
4.0

Friendly staff. Truck got a flat tire after we left within 10 miles of the facility. Roadside assistance did not answer the phone until 42 minutes after I first tried contacting them on the 800 phone number. That was a terrible response time.

Ken W. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
Rating:
5.0

Squeekies was great, the folks there were super nice and helpful. The U-Haul experience not quite as great. We reserved a 15' truck in Ponderey and got sent to Hayden (40 ish mile's away) for a 20' truck instead. Took quite a bit of back and forth to get closer.

Alicia E. 
Rating:
5.0

One of my best experiences in dealing with a local business in recent memory. Beyond helpful, courteous and pleasant. This is a great business to have in the area. If they can improve on perfection I would like to experience that.

ERIC M. 
Rating:
5.0

Customer did not leave a comment.

Litehouse D. 
Rating:
1.0

Make business hours Saturday and Sunday from 7 am to 7 pm. The online check in is a joke. Don't put two trucks next to each other with the supposed same combination.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel S. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
5.0

My reservation was at A to Z rental in Ponderay, ID. I showed up on time with my email confirmation and they did not have a truck for me. Somewhere Uhaul dropped the ball and the people at A-to Z rental are very rude, could care less, and not helpful there. They need to not be a uhaul location. Squeekys thankfully saved the day

Tyler W. 
Rating:
5.0

Customer did not leave a comment.

MARIUS B. 
Rating:
5.0

Very good experience with Squeeky's…

terry G. 
Rating:
5.0

None

William P. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Bill H. 
Rating:
4.0

Customer did not leave a comment.

LINDA F. 
Rating:
5.0

Would have appreciated it if someone had informed me directly at the time of move in that two weeks notice would be needed to return my $25 move in deposit in full; maybe even posted a reminder.

JAY W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

robert J. 
Rating:
4.0

Customer did not leave a comment.

Susan S. 
Rating:
4.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

These people were awesome

RANDAL P. 
Rating:
4.0

Customer did not leave a comment.

DARCY F. 
Rating:
5.0

Everything was great. A+

William P. 
Rating:
5.0

Customer did not leave a comment.

TONY W. 
Rating:
5.0

Great service. Will recommend and use again

James S. 
Rating:
5.0

Customer did not leave a comment.

Kristie G. 
Rating:
3.0

Vehicle dirty and had no cruise control.

David A. 
Rating:
1.0

I mid-week before our weekend pick up to make sure everything was in order...it was a disaster. It took us 3 hours and a lengthy conversation with Uhaul management to be able to retrieve it. It lead to a mental break down. Uhaul is awful.

Lindsey D. 
Rating:
3.0

The website is ridiculous! First of all it shouldn't matter if my location is turned on on my phone. I spent 20 minutes trying to satisfy your computer and another 45 minutes waiting for your website to work. So I could pick it up. Then when I dropped it off I had to struggle with the website again. It wanted pictures but wouldn't give me the option to load them. It should have been very easy but it wasn't.

Katherine S. 
Rating:
5.0

great people fast serivce. great experience.

Basil S. 
Rating:
5.0

Customer did not leave a comment.

Maryann L. 
Rating:
5.0

Very nice folks. Very helpful.

William P. 
Rating:
5.0

Customer did not leave a comment.

Richard V. 
Rating:
5.0

Customer did not leave a comment.

Glen W. 
Rating:
5.0

Professional

William S. 
Rating:
5.0

Top notch service!

NIC K. 
Rating:
5.0

Customer did not leave a comment.

Litehouse D. 
Rating:
5.0

Customer did not leave a comment.

EDWARD H. 
Rating:
5.0

Great customer service and very helpful staff! Made my move a lot less stressful.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan C. 
Rating:
4.0

My UHaul contract required that I drop off the UHaul Truck (& a hand truck/"utility dolly" and 12 furniture pads) at a time that Squeeky's was closed so I parked the truck, completed the online drop-off process at www.uhaul.com/share and then called Squeeky's ....leaving a message regarding the drop off information. I all worked fine. Squeeky's open a little later today so I will call them again just to make sure everything is A-OK. Thank you. Jim

JAMES H. 
Rating:
3.0

I was very frustrated because even though I reserved a big truck for our move day to be picked up at the closest location to us, on the day of our move the truck was not available there! We had to drive 50 miles to pick up a truck from another location! So I was not pleased at all with U-Haul !

Sylvia R. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
4.0

Customer did not leave a comment.

Doenene L. 
Rating:
5.0

Customer did not leave a comment.

Barbara T. 
Rating:
5.0

As a repeat Uhaul customer for years I can easily say this was the most courteous and painless rental so far.

Vincent D. 
Rating:
5.0

Speedy and professional service. All equipment worked as it should and was properly installed on my vehicle. I would reccomend this business.

Erik R. 
Rating:
5.0

Excellent service at Sqeekees

jesse B. 
Rating:
1.0

Wouldn't recommend to the devil

CADE C. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Dustin is wonderful and extremely helpful. I've rented from this location many, many times and won't go anywhere else!

April H. 
Rating:
4.0

It would have been helpful if the person could have helped me out to the truck with the blankets.

Jennifer B. 
Rating:
4.0

Customer did not leave a comment.

SUE F. 
Rating:
4.0

Customer did not leave a comment.

Christopher J. 
Rating:
3.0

There was sand all stuck and caked up that we had to break loose I. Order to hook the trailer to the dolly.

krista R. 
Rating:
4.0

Curtis was friendly and helpful. Some of the decals were peeling off the trailer so I couldn't see all the instructions, but we figured it out.

Silver Creek Stu I. 
Rating:
5.0

Customer did not leave a comment.

Selina S. 
Rating:
4.0

Customer did not leave a comment.

Avery B. 
Rating:
2.0

Any and all equipment that is rented from squeezes needs to be better maintained and looked over before it is rented especially for across country usage and rental.

adam F. 
Rating:
5.0

Customer did not leave a comment.

DON B. 
Rating:
5.0

Customer did not leave a comment.

Kathleen D. 
Rating:
5.0

Nothing that I know of. Dustin does a great job and takes great care of his customers. I couldn't recommend him more highly!

Frederick T. 
Rating:
4.0

Make sure the truck has good tires. The front tire blew while driving on the freeway. Could have resulted in injury or death. Both front tires were balding.

Marc W. 
Rating:
5.0

Having my storage units at Squeekys was excellent. I had 24 access in a pretty private neighborhood. I would rent units from them again, for sure. Thanks, Squeekys!

DARRYL R.  |  Overall Experience 
No reviews have been submitted for this location.

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