Customer Reviews for Squeeky's
(U-Haul Neighborhood Dealer)

416 reviews

32211 Hwy 200   Sandpoint, ID 83864

(208) 263-5936

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 263-5936

32211 Hwy 200
Sandpoint, ID 83864

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Shannon T 
Rating:
3.0

Customer did not leave a comment.

Bill M 
Rating:
5.0

Customer did not leave a comment.

Martin H 
Rating:
5.0

Customer did not leave a comment.

Will W 
Rating:
3.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Customer did not leave a comment.

Darrell J 
Rating:
5.0

Customer did not leave a comment.

Jerry B 
Rating:
5.0

Great service and people. The equipment was like new.

Janet F 
Rating:
3.0

I did get a flat on the trailer. It took 90 minutes is all for roadside to fix the issue. Impressively fast for the situation.

Brad A 
Rating:
1.0

It took over two hours to get the rental truck in once we picked it up and drove to the side where we were loading the vehicle as we opened up the door. It was dirty and slippery inside with repair panels to the floor that were lifted and bent up, which made it difficult to walk over and put things on, once loaded heading to our destination there was a leak in the cargo van, which got some items wet

Anthony F 
Rating:
5.0

fast, friendly,

James I 
Rating:
5.0

High praise for Trent and the Sandpoint uhaul team. prompt service, incredible patience despite banking mishaps, and all around customer care. I give the Sandpoint uhaul office 5 stars and more.

Ralph K 
Rating:
5.0

We have a moving company and there are times when our trucks are in the shop for repairs or we need an additional truck besides ours etc... We have used Squeeky's U-haul in Kootenai, Id., for 7 years and the crew at Squeeky's go above and beyond to accommodate our needs, every time. The entire crew is amazing and I thank them. I particularly want to let Dustin know he is very much appreciated. He has helped us out of many situations and emergencies and is truly an asset to your company, as is the rest of the crew. Job well done and many thanks.

Jeff P 
Rating:
5.0

Customer did not leave a comment.

Mark W 
Rating:
5.0

I've rented from Squeekys a number of times and am very satisfied with their products and services... Glad to recommend them...!

Tom L 
Rating:
5.0

Customer did not leave a comment.

Daniel N 
Rating:
5.0

Customer did not leave a comment.

PAUL E 
Rating:
5.0

Customer did not leave a comment.

Roseann S 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C 
Rating:
5.0

excellent service

David L 
Rating:
5.0

Feels like home family owned and operated.

Noel R 
Rating:
5.0

Customer did not leave a comment.

Noel R 
Rating:
5.0

Very friendly and helpful. Even warmed up the truck for us!

MARLENE F 
Rating:
4.0

Customer did not leave a comment.

Mike B 
Rating:
5.0

Customer did not leave a comment.

BRIAN M 
Rating:
5.0

Squeaky's had the nicest, most accommodating staff.

Michael W 
Rating:
5.0

Was very pleased Thankyou 😀

birgett h 
Rating:
5.0

Customer did not leave a comment.

Don R 
Rating:
3.0

Customer did not leave a comment.

Erin R 
Rating:
5.0

Customer did not leave a comment.

ron c 
Rating:
5.0

Customer did not leave a comment.

Doug W 
Rating:
3.0

Customer did not leave a comment.

Steven M 
Rating:
3.0

Everything was set up as expected for the pick up. The app for checking out was a bit glitchy at first but eventually worked. Returning the equipment via the app was easy.

William C 
Rating:
3.0

I prefer dealing with a human when renting and returning equiptment. Your customers are humans not apps, AI, computer programs.

Robert G 
Rating:
5.0

Nothing that comes to mind. They were prompt, friendly, and knowledgeable. The equipment was clean and ready to go when I arrived.

Jenifer W 
Rating:
1.0

Size misrepresented ruined entire project. Returned immediately. Promised refund not received

Wynne R 
Rating:
3.0

They did not help disconnect the trailers one of which was very heavy.

Jeff B 
Rating:
5.0

Customer did not leave a comment.

LAUREL B 
Rating:
3.0

No defined parking or traffic flow. I parked on the street and went inside to let them know I was dropping off a trailer. I was told to meet the same clerk outside. He told me to pull in and park the trailer on the grass. As I started to maneuver to enter the lot, another individual with a trailer pulled into the driveway, blocking my path. I adjusted and drove onto the grass between a powering pole and a dumpster while straddling what appeared to be a manhole or access panel.

James J 
Rating:
4.0

Customer did not leave a comment.

Kevin V 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
4.0

Confirm location sooner than the day prior. Otherwise you were excellent!

John C 
Rating:
5.0

Good experience.

Gary C 
Rating:
5.0

Customer did not leave a comment.

Mike R 
Rating:
5.0

The people at Squeeky's are extremely kind and helpful, which made my moving experience incredibly positive.

MARY F 
Rating:
3.0

Customer did not leave a comment.

Vicki S 
Rating:
5.0

Customer did not leave a comment.

steven s 
Rating:
5.0

Awesome people at this Business. I went over to meet them and look at the trucks before reserving one.

Faith L 
Rating:
5.0

Fast and efficient help at the counter. Equipment in good condition. As usual, a good rental experience.

PAUL M 
Rating:
5.0

Maybe wash the windshield? Other than that, great job.

Laura B 
Rating:
4.0

Customer did not leave a comment.

Salvatore G 
Rating:
5.0

Customer did not leave a comment.

Dave W 
Rating:
4.0

Customer did not leave a comment.

MEDORA N 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C 
Rating:
5.0

Customer did not leave a comment.

Tom L 
Rating:
5.0

You guys helped me determine the largest size trailer that my SUV was capable of towing.

Steve T 
Rating:
5.0

Customer did not leave a comment.

Jim I 
Rating:
5.0

Customer did not leave a comment.

Anita H 
Rating:
5.0

Thank you for the excellent service and speedy process both picking up and dropping off.

Stephen D 
Rating:
5.0

Customer did not leave a comment.

jay o 
Rating:
4.0

Great job, very professional, dolly was already hooked to the truck when we showed up!

amber b 
Rating:
4.0

Customer did not leave a comment.

Steve W 
Rating:
5.0

Customer did not leave a comment.

Dean O 
Rating:
5.0

Quick and efficient..good crew of people

PETE B 
Rating:
5.0

Customer did not leave a comment.

BARBARA P 
Rating:
5.0

I was unaware that they were not open on Saturday's which was my pickup day. I have rented from them before and they were open. The customer service was great when I called, but a heads up that I could only do the pickup via online would have been appreciated.

Dave W 
Rating:
5.0

Customer did not leave a comment.

Keith C 
Rating:
5.0

Easy in and out.

Mark B 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Very friendly and helpfull

Bryon L 
Rating:
5.0

Customer did not leave a comment.

Grant K 
Rating:
3.0

Fix the online check in, I had to call and wait then when my phone worked the pages kept reloading the same question. Took me probably 45 min to get the key

Lindsay S 
Rating:
5.0

Customer did not leave a comment.

Abigail D 
Rating:
4.0

Customer did not leave a comment.

marian r 
Rating:
5.0

Customer did not leave a comment.

David O 
Rating:
5.0

Customer did not leave a comment.

JONATHAN S 
Rating:
3.0

Out of the two options for uhaul rentals in my area this one is definitely my choice all though my experience this time wasn’t the best uhaul and uhaul employee steffine roberts made sure I was taken care of for this experience as well as for the future thank you your employee was one of the best costumer rep I’ve ever dealt with in any business she should be Recognized for this

Michelle D 
Rating:
5.0

Friendly customer service!

Ryan D 
Rating:
5.0

Customer did not leave a comment.

Carl P 
Rating:
5.0

Customer did not leave a comment.

Luciano R 
Rating:
5.0

Awesome service

Thomas F 
Rating:
5.0

Customer did not leave a comment.

patrick h 
Rating:
5.0

Well-run family company,friendly staff, a pleasure to do business with. Will absolutely recommend !

Rocio B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve T 
Rating:
5.0

Doing business with Squeeky's is always a pleasure. They are the real deal. They get it.

Kwintone H 
Rating:
5.0

No complaints

michael f 
Rating:
5.0

Customer did not leave a comment.

JAMES R 
Rating:
3.0

Make sure to explain how billing and payments work. I had a great experience with these employees but I was dumbfounded when I found out how uhaul does their billing and transactions. It was not explained locally or over the phone when reservations were extended. Older truck I rented was poorly maintained

Dawn B 
Rating:
5.0

Customer did not leave a comment.

chris j 
Rating:
5.0

Customer did not leave a comment.

chris j 
Rating:
5.0

Customer did not leave a comment.

Mari b  |  Overall Experience 
Rating:
5.0

Suggestion: Power wash vehicle & clean the windshield/windows for the next customers.

DANIELE M 
Rating:
2.0

Overpriced over what was quoted with no explanation given. The van didn't make it a mile before the check engine light came on. Called the uhaul number and was told to just keep driving it, loaded our first load on hot 97 degree day and then the ac went out. If you charge a big price, I should get the quality!

Todd J 
Rating:
3.0

Equipment itself was clean but we encountered a Advanced ServiceTrac warning indicator on stability tracking system not sure if just a heads up service is needed or actually identifying problem. Other comment I would make and specific to U-Haul in general with online process is location issue. Despite multiple settings on smartphone, high level Location setting in privacy on, iOS setting set to allow and Safari setting updated properly unable to recognize I’m at correct location. Not the first time I’ve encountered. It’s happened at least 3 times. We’re able to work thru but it is a definite inconvenience and increases pick up time exponentially

Bruce Y 
Rating:
5.0

Customer did not leave a comment.

Terrel J 
Rating:
2.0

This has turned in to the worst rental experience we have ever had.

Dawn B 
Rating:
5.0

My prior U-Haul experience (35 years ago) was not pleasant, but this recent experience was exceptional. The staff at Squeaky’s were helpful, friendly and professional. The truck was easy to drive and thank goodness for air conditioning on a 90+ day.

David L 
Rating:
5.0

My family has done business with Squeeky's for over 20 years.....renting storaging units and U-Haul vehicles numerous times during that time period. Management and staff at this facility have always been top notch.....we highly recommend them...

DON S  |  Overall Experience 
Rating:
5.0

Great customer service.

Richard B 
Rating:
3.0

Customer did not leave a comment.

Scott W 
Rating:
5.0

Customer did not leave a comment.

Gina E 
Rating:
5.0

Windows we’re very dirty otherwise it was fine

steve m 
Rating:
4.0

Customer did not leave a comment.

Nicholas J 
Rating:
5.0

Mice/Rats are very much a problem at this facility. I wouldnt recommend them but the staff is great and professional!

Brook K  |  Overall Experience 
Rating:
5.0

Would have appreciated it if someone had informed me directly at the time of move in that two weeks notice would be needed to return my $25 move in deposit in full; maybe even posted a reminder.

JAY W  |  Overall Experience 
Rating:
5.0

Having my storage units at Squeekys was excellent. I had 24 access in a pretty private neighborhood. I would rent units from them again, for sure. Thanks, Squeekys!

DARRYL R  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top