Customer Reviews for Stack And Store
(U-Haul Neighborhood Dealer)

1,170 reviews

16 Dooley St   Crossville, TN 38555
(Downtown)

(931) 484-5886

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(931) 484-5886

16 Dooley St
Crossville, TN 38555
(Downtown)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Steve K 
Rating:
5.0

Excellent customer service and communication. They even let me borrow a pigtail for my lights! Would highly recommend this location to others.

Ginger A 
Rating:
5.0

trailer was in great shape had no problems. Thank you!

Kevin M 
Rating:
5.0

Customer did not leave a comment.

SHAWN R 
Rating:
5.0

Customer did not leave a comment.

Charlie W 
Rating:
5.0

Customer did not leave a comment.

Kim M 
Rating:
5.0

Customer did not leave a comment.

ANDREW A 
Rating:
5.0

Great experience

David R 
Rating:
5.0

I when to this place to rent a truck not thinking I was going to meet Doris she was a blessing she when above and beyond. She was courteous and polite and very professional. I highly recommend this U-Haul company in Crossville, TN. There are still good people out there. Thank Doris

NORMA R 
Rating:
4.0

Customer did not leave a comment.

Joe L 
Rating:
5.0

Customer did not leave a comment.

Jay S 
Rating:
5.0

Customer did not leave a comment.

DONALD B 
Rating:
5.0

my crossville uhaul!

JAIMIE B 
Rating:
5.0

Very friendly people. Very helpful as well.

DeVonie C 
Rating:
5.0

Rental process was smooth, nothing to complain about.

Jon R 
Rating:
5.0

Customer did not leave a comment.

Sammy B 
Rating:
5.0

Customer did not leave a comment.

donald b 
Rating:
5.0

Customer did not leave a comment.

Joseph A 
Rating:
5.0

Customer did not leave a comment.

Scott W 
Rating:
4.0

Customer did not leave a comment.

james f 
Rating:
5.0

Location, people and equipment were excellent.

Robert C 
Rating:
5.0

great store

JAIMIE B 
Rating:
5.0

Great service!

James T 
Rating:
5.0

Customer did not leave a comment.

Jonathan J 
Rating:
5.0

Customer did not leave a comment.

john c 
Rating:
5.0

I received excellent service. Staff was friendly and courteous. This location is where I rent equipment frequently, and receive excellent service every time.

Marion S 
Rating:
5.0

Customer did not leave a comment.

Ginger M 
Rating:
5.0

Customer did not leave a comment.

Isabel C 
Rating:
5.0

Great Customer Service!!

John A 
Rating:
5.0

Customer did not leave a comment.

Roger M 
Rating:
5.0

Super friendly and helpful!

JERRY A 
Rating:
5.0

We have used this location on three separate occasions. The staff has always been very helpful.

Bruce H 
Rating:
4.0

Not able to receive a printed receipt...

Stephen F 
Rating:
5.0

Customer did not leave a comment.

david k 
Rating:
5.0

Friendly knowledgeable staff who make you feel like a valued customer.

Marion S 
Rating:
5.0

Customer did not leave a comment.

Patrice T 
Rating:
4.0

Customer did not leave a comment.

Tracey V 
Rating:
5.0

Customer did not leave a comment.

Kyle L 
Rating:
5.0

Out of alignment drastically. Interior dirty. Easy, quick, and friendly service.

Martie G 
Rating:
5.0

This is the best uhaul location that I have rented from.

Justin I 
Rating:
5.0

Customer did not leave a comment.

Bruce H 
Rating:
5.0

There was no windshield fluid in the truck.

Nancy L 
Rating:
5.0

The representative was very accommodating and courteous.

DONALD H 
Rating:
5.0

Had a problem with truck at 1st place this location took great care of me and got me out in a timely fashion

KENNETH M 
Rating:
5.0

Doris was very nice and got me in and out quickly.

Paul S 
Rating:
5.0

No fault of the Crossville location. We found out after the fact, but the front right corner leaks water. We had a dresser up there and the back of it has noticeable water damage.

Brad T 
Rating:
2.0

No one in attendance. Complete process done through the app on a smart phone. Thus, if you needed assistence or didn't have a smart phone, returning a rental would be VERY difficult. Not a good plan.

john W 
Rating:
5.0

Customer did not leave a comment.

Sharon C 
Rating:
5.0

Customer did not leave a comment.

sharon f 
Rating:
5.0

Customer did not leave a comment.

Lawrence P 
Rating:
5.0

No problems whatsoever. Fair prices.

Noel C 
Rating:
5.0

Customer did not leave a comment.

Larry C 
Rating:
5.0

Customer did not leave a comment.

Kelly A 
Rating:
5.0

Customer did not leave a comment.

Regina A 
Rating:
5.0

Doris is fantastic and very helpful. I highly recommend this location.

Dawn C 
Rating:
5.0

Customer service was great!

RICHARD V 
Rating:
5.0

No improvement needed.

robert j 
Rating:
5.0

Very efficient and the process was quick.

Michael B 
Rating:
5.0

Customer did not leave a comment.

omer m 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

Joseph A 
Rating:
4.0

Customer did not leave a comment.

Russel A 
Rating:
4.0

Rear door was difficult to open. When we rented we told them we needed 3 more days. They told us no big deal, just pay the extra when we return it. Where we returned it, the lady was upset we were returning it late. Better communication between locations could have avoided confusion and frustration. All else was good

Joseph M 
Rating:
4.0

Customer did not leave a comment.

Dale M 
Rating:
5.0

Your customer service is already amazing!

Jodi R 
Rating:
5.0

Customer did not leave a comment.

Kevin K 
Rating:
4.0

No comment

Victor G 
Rating:
5.0

The lady in charge is always very helpful to insure a smooth beginning or ending to the rental experience.

Charles L 
Rating:
1.0

Made a reservation online for a 10' truck. When I arrived the employee stated that they never received any notification nor did they have any available. When I presented my reservation number she stated that it wasn't possible and that corporate never gets things right.

Arthur D 
Rating:
1.0

Disgustingly dirty

Steven J 
Rating:
5.0

Super friendly and helpful staff at this location as well!

Brian W 
Rating:
4.0

Customer did not leave a comment.

stephanie h 
Rating:
5.0

Not a lot of space to manover on the lot but the people who work at this location are OUTSTANDING with the assistance they provide to help with loading the car on the transport & connecting the trailer to my truck. They are the BEST in the Crossville area

Cynthia W 
Rating:
5.0

We had to return the equipment on a Saturday as our drivers were leaving town. This location said if we could get there before noon they would accept the return of the equipment (26 ft truck and 12 ft trailer). They went out of their way to accomodate us.

Dennis L 
Rating:
5.0

Customer did not leave a comment.

Carol C 
Rating:
3.0

Customer did not leave a comment.

Nancy M 
Rating:
3.0

Customer did not leave a comment.

Douglas C 
Rating:
5.0

Always drop our uhaul trucks off here hated to bring her this truck she always keeps her trucks in tip top shape great lady.

LaRinda H 
Rating:
5.0

Nothing, nice people with a clear mission, I liked them BIG.

RD G 
Rating:
5.0

Very nice people, definitely would rent from them again

Robert C 
Rating:
5.0

Customer did not leave a comment.

Marcus J 
Rating:
5.0

Customer did not leave a comment.

Michelle W 
Rating:
5.0

Customer did not leave a comment.

Bruce T 
Rating:
5.0

Doris is the best! She goes above and beyond to please her customers and accommodate their needs!! She is not just a pretty face - love her!!!!

REGINA R 
Rating:
5.0

Excellent service. Handled everything very quickly and efficient.

Denver P 
Rating:
5.0

Customer did not leave a comment.

Lucy H 
Rating:
5.0

Customer did not leave a comment.

william m 
Rating:
5.0

Customer did not leave a comment.

JOHN D 
Rating:
5.0

Customer did not leave a comment.

mark h 
Rating:
5.0

No issues what so ever

AVERY M 
Rating:
5.0

Customer did not leave a comment.

Gregg S 
Rating:
5.0

Very helpful and very friendly. We moved to this are not knowing a lot about the area and they were willing to answer questions and give helpful tips. Also allowed us the use of a personal hand truck since they didn’t have any to rent.

James K 
Rating:
5.0

Great service!

JONATHAN H 
Rating:
5.0

Customer did not leave a comment.

J I 
Rating:
5.0

Customer did not leave a comment.

Alan M 
Rating:
5.0

Customer did not leave a comment.

Mary D 
Rating:
4.0

Customer did not leave a comment.

Steve B 
Rating:
4.0

Customer did not leave a comment.

Sharron M 
Rating:
5.0

Very friendly staff, I will definitely rent from them again.

Victor G 
Rating:
5.0

Very friendly people to work with and helpful in every way

Robert B 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top