Customer Reviews for Stallworth Reo
(U-Haul Neighborhood Dealer)

53 reviews

111 SE 7th St   Des Moines, IA 50309

(515) 204-2867

Location Hours

  • Monday - Sunday:
    8 am - 12:30 pm / 1:30 pm - 5 pm

Services at this Location:

Contact Us

(515) 204-2867

111 SE 7th St
Des Moines, IA 50309

Services at this Location:

Location Hours

  • Monday - Sunday:
    8 am - 12:30 pm / 1:30 pm - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Just be sure if dollies are available first if needing one.

Ramona V. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
2.0

Customer did not leave a comment.

Gail O. 
Rating:
5.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
5.0

Staff was great, very accommodating to our changing schedule which affected our pick up time.

ANDREW R. 
Rating:
5.0

Tina was the best. She got me in and out and was able to save me money by letting me keep the truck longer so I could move all my stuff.

ashley H. 
Rating:
5.0

Customer did not leave a comment.

TAWK T. 
Rating:
1.0

I opted for the extra insurance and roadside assistance. I accidentally locked the key in the truck and called for roadside. Was told that I was outside of their coverage area? Had to pay another $160 for a locksmith. Not cool. Swept out truck before drop off, wiped down interior, drop off location charged me a $25 cleaning fee. Why?

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

AMBER K. 
Rating:
5.0

Great family team. Very knowledgeable and very friendly. checkin went very smooth and so did check out. Great team great location

Allen M. 
Rating:
1.0

Completely relying on the app to do the pick-up was not ideal. The app wouldn't load and continued to say error over and over after about 45 minutes it finally worked and was able to give me the pin. Also didn't get the bags for the beds that I ordered and payed for.

Kelsey P. 
Rating:
5.0

Very friendly staff!!

lori H. 
Rating:
5.0

Nothing negative- excellent service!

Shelly C. 
Rating:
5.0

Tina, the owner was kind and helpful and answered all my questions! She made my move easy and hassle free! I will be referring family and friends to her location!

kierra H. 
Rating:
5.0

Very helpful and friendly folks.

AARON K. 
Rating:
5.0

Customer did not leave a comment.

Phil H. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
5.0

The staff at Des Moines was very helpful Made after hours drop off in Colorado.

Kermit T. 
Rating:
5.0

Customer did not leave a comment.

TOBYN P. 
Rating:
5.0

Thanks for the rental! I got exactly what I needed to get my new desk moved. The staff at the location were helpful and friendly.

John R. 
Rating:
5.0

Customer did not leave a comment.

Douglas D. 
Rating:
4.0

Customer service was very good

Steven K. 
Rating:
5.0

Customer did not leave a comment.

Edward K. 
Rating:
5.0

The polite and above and beyond employees at this location are true representatives for U-Haul.

Timothy M. 
Rating:
5.0

Staff were friendly and very efficient in getting me on the road with the right truck.

JAMES G. 
Rating:
2.0

Too congested..... hitch needed some cleaning

Barbara S. 
Rating:
5.0

Tina and Harvey were wonderful to work with. So very pleasant and helpful. The equipment was ready and the check out and check in of the truck was painless.

Martin B. 
Rating:
5.0

Very responsive and accommodating for our truck dropoff.

Marilyn M. 
Rating:
4.0

I requested a specific pick up location and I was sent to another location further from my home. Very frustrating to be sent elsewhere and will think twice before using U-haul again. This location didn't have anything to do with changing my pick up location. Only issue was while finalizing check in and payment, their computer froze/just spinning. Gentleman did best he could getting help via the phone.

JOCELYN W. 
Rating:
5.0

Friendly staff and hassle free experience.

Nathan H. 
Rating:
4.0

The customer service was great- they were kind and willing to listen offering me an opportunity to call customer service and receive.support for the invoice error. She listened most importantly! She understood moving was stressful enough without U-Haul hiccups.

HEATHER W. 
Rating:
3.0

People were nice but location was sketchy.

ERIC ALLEN S. 
Rating:
5.0

I have already recommended it to my son!

Sharon L. 
Rating:
5.0

They met me at the door, quickly check everything out and very helpful. Great service.

David F. 
Rating:
5.0

Drop off was so easy

Jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Kristin T. 
Rating:
5.0

The staff here were great. Welcoming me from the time I walked in the door. They were helpful with turning the truck in and walked me through the check in process. I was very happy with this service.

ROBERT R. 
Rating:
5.0

Super easy

BETH B. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Raymond M. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
4.0

smooth and easy - friendly.

LEE R. 
Rating:
5.0

This was my best uhaul experience! Would rent from them again for sure!

LAURA C. 
Rating:
5.0

Customer did not leave a comment.

Bing D. 
Rating:
5.0

Customer did not leave a comment.

Cindy O. 
Rating:
5.0

Excellent friendly customer service. Can't wait to work with them again!

AARON L. 
Rating:
5.0

Awesome customer service and friendly staff ! Pick-up was a smooth and easy process. Would definitely rent through this location again!

JORDYN H. 
Rating:
5.0

This neighborhood dealer, Stallworh Reo, demonstrated excellent customer service. They were friendly and flexible with us. I would recommend this location to anyone needing to rent a Uhaul.

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

Janis S. 
Rating:
5.0

Excellent customer service. Went out of their way to get a truck and a tow dolly in the same location. Received three calls from regional manager who made it happen. New U-Haul location... very friendly... wish them much success as they get their new business up and running.

Dirk M. 
No reviews have been submitted for this location.

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