Customer Reviews for Stanley Mini Storage
(U-Haul Neighborhood Dealer)

21 reviews

3542 Colorado Ave   Lorain, OH 44054

(440) 949-1267

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(440) 949-1267

3542 Colorado Ave
Lorain, OH 44054

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

the truck should have a full tank of gas- otherwise trying to match where the fuel gauge was while pumping is not easy-

Donald M. 
Rating:
5.0

Customer did not leave a comment.

bianca R. 
Rating:
4.0

Customer did not leave a comment.

Stephanie Q. 
Rating:
5.0

Customer did not leave a comment.

Brittany B. 
Rating:
3.0

Customer did not leave a comment.

Rick W. 
Rating:
3.0

You could not wait until the day before the rental to inform the customer that they have to go to another city to pick up the equipment. The other customer I met while I was picking up my equipment received theirs for half off due to this inconvenience but I did not. I did not receive a dolly or furniture pass at pick up and had to visit two more locations to get them after spending a half hour on the phone with uhaul to resolve this. Overall, I lost half a day of time to load the truck and ended up having to pay for an additional day of rental. Just not happy.

Dennis S. 
Rating:
5.0

Nothing

Steve K. 
Rating:
5.0

Very Professional

Shadikia C. 
Rating:
5.0

The online pickup took more time than I thought it should be

jEFFREY J. 
Rating:
5.0

Customer did not leave a comment.

Otilio D. 
Rating:
3.0

Customer did not leave a comment.

Janet M. 
Rating:
5.0

Awkward location, hard to pull trailer into parking area.!

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Windshield was dirty inside and out. One headlight was dim.

jose M. 
Rating:
5.0

The owner personally greeted me and assisted with removal of the trailer! I highly recommend Stanley Mini Storage!

John M. 
Rating:
2.0

Employee gave little direction as to where to put the trailer and the location is not easy to put a trailer in anyway.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO P. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Nothing. Everything was perfect. Thank you!

Iris N. 
Rating:
1.0

Know what you are doing- they put us an hour behind schedule because they did not know what they were doing. We were supposed to be in Avon but swirtched to here(no real notice) more miles and more money for you

christopher V. 
Rating:
3.0

I understand that this was the first time they were using the U-Haul system. the employees needed to be more trained. More employees were needed to take care of the customers

JUAN D. 
No reviews have been submitted for this location.

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