This was one of the hardest decisions to make in my life and Stan was absolutely wonderful and made this journey a lot easier.melissa P.
Stans Diesel & Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online check in was a little confusing for the first time. Wish there had been some face to face help.Cynthia G.
Customer did not leave a comment.Henry C.
Please look into this location. The guy was 2 HOURS late with no notice, wasn't answering calls, and other customers we're waiting as well. No apologies. No masks. Horrible horrible service.JOSE O.
He also operates a mechanic shop on the premises but he stopped what he was doing to check in the rental truck. Drop off was efficient.Karen R.
Customer did not leave a comment.Carly M.
Very helpful and professional!!CHUCK M.
Customer did not leave a comment.lugene M.
No one stays in the office so you have to get their attention. Before the guy who deals with rentals leaves. They also perfer online rentals if you are able to.JAITHEN W.
Stan was very busy and I waited about 1 hour to check it in. But he was courteous and helpful.Clay O.
Customer did not leave a comment.Danielle J.
When I arrived the mobile pick din't work .Your customer desk hung up on me three times without helping to resolve this .I lost two hours of work. UHAUL is a shithole place and compan.Thank god for Penske or RyderGunther H.
Customer did not leave a comment.Ray N.
Great service. I will return to this dealer.JOHN S.
Nothing...my experience was great, and Stanley was super helpful!!!MARYANN B.
Customer did not leave a comment.Ransom Z.
I had a reservation for 11 am and the uhaul agent in St Johns AZ told me we had to wait till he was done working on vehicles in the garage. This was after I was told via the phone at 10:20 to go pick up the truck. We got there and we had to wait til after 12. This is not good business. I tried to contact him by phone for a week and a half before I contacted uhaul.com. I am so glad I never have to deal with him again. I even told him that I have to get the truck and leave because I was running from domestic violence situation, and he still forced me to wait.Alice K.
Customer did not leave a comment.Jason M.
Cheaper rates because not everyone can afford the rate across 3 r more statesNolan M.
Customer did not leave a comment.Cheryl H.
You are costly to rent a can dolly, not a car carrier trailer, to drive 100 miles. Then when I went to return the equipment at the ONLY place to return, in Gallup, New Mexico, both employees went to lunch at the same time, and I had to wait 45 minutes. It took a good 20 minutes to do the paperwork to rent the car caddy in Saint Johns, and it cost me over $100.00 dollars. I have rented 26 foot trucks, 14 foot trucks, car caddy trailers, from U-haul, from Idaho, Colorado, and Arizona. I plan on renting a 26 foot truck to take from North East, Arizona, to the east Coast. Penske offered me a better deal then Uâ€”Haul. In 2009, I rented a 26 foot truck, a 14 foot truck, and a car caddy transport, from U-Haul. I timely returned all equipment, had U-haul signed the equipment in , conclude all paperwork. The following day I was called by U-haul, and was told that I did not return the car dolly, and it was reported as stollen. I am a retired attorney, 37 years of practice already, And I am not impressed by your customer service, and ability to maintain corporate inventory, records, and check back in returned equipment. Jeff Pollak, J.D. 480-662-5795Jeffrey P.
Customer did not leave a comment.Laure R.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.Lana P.
Not make customers feel like they are bothersome. Understandable a regular business is also being done, but don't ignore and make wait while talking non business to someone else.Gilbert P.
What a great place. The people and service was stellar. Highly recommend this place. Seriously they ROCKED!!!!!Sydne M.
Customer did not leave a comment.Barbara R.
Customer did not leave a comment.Gregory B.
Customer did not leave a comment.Mike C.
Very friendly and quick service.Teresa E.
Customer did not leave a comment.GAREL T.
Customer did not leave a comment.angelo M.
Customer did not leave a comment.Tyler M.
Customer did not leave a comment.jeffrey C.
Customer did not leave a comment.robert T.
Great service. Stayed well after closing time to get me set up with a trailer. Professional and knowledgeable.TODD H.
Best Uhaul experience I have ever had... Thank you so much Stan Cheers AngelaAngela D.
Customer did not leave a comment.Terry B.
I like it the way it is.Michael W.
Customer did not leave a comment.Jose S.
The one guy working stopped what he was doing and got the truck return processed right away. Best uhaul experience I've ever had.David T.
Customer did not leave a comment.Jose S.
Stans Diesel & Performance was so professional and helpful, I would highly recommend this location to anyone wanting to rent a U-Haul. They are an asset to the U-Haul brand! Thanks again!!Elizabeth P.
Worked very well with me, very helpful and convenient! Awesome!!!Brittany G.
The best, most helpful U-Haul as far as I can remember. Thank goodness we finally have a reliable dealer, and hreat customer service in our little townLisa B.
Nice guy in a small town, even the other customers were friendly and chatty. The return was quick and efficient and we were on our way in no time.lisa E.
Damaged vehicle when loading. Even though the ground was level the damaged occurred to the front of vehicle. The loading ramp had a damage to it and therefore caused the damaged on the car when loading there was a sticker on that also The owner Put a sticker on the rear tail light of the Car Dollie that it was damaged before we left on the trip. Tail light fell off a couple of times. We taped it on for the trip. Not happy at all with the service. Any damage should be repaired before having a customer use it!!!!Rocky H.
Customer did not leave a comment.Gina H.
this place is also a garage so they have a lot of tools and stuff laying around for they change tires and stuff so it makes it hard to say weather is nice and clean or not.sandra A.
Customer did not leave a comment.Nichole B.
Friendly, helpful staffJan L.
Customer did not leave a comment.Leo P.
Already said ain't repeating all againÃ½Scott A.
thank you. easy haul to goodyear.JOHN S.
Customer did not leave a comment.gene S.
Very Friendly young man !John P.