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Carrie S
Customer Reviews for Star Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When returning the U-Haul they told me that the truck had a full tank. Returned the tuck back with same amount of gas that we left in. I had pictures of how much gas it had and they still charged a gas service fee on top of 10 gallons of gas.
Valerie GThe people were very courteous and very helpful
PATRICIA DClerk was rude and talk real slow and I need to go
Michael DThey're not clear speaking English and they are argumentive and don't value the customer experience.
AUDLEY RGentleman behind the counter was helpful and great personality. Made stressful moving day more pleasant.
Rebecca HDespite completing the check-in process online , pickup still took an hour. We had reserved moving blankets, but there were none. This caused us to have to go buy some at a much higher price and delayed our move, all while we were paying movers by the hour.
Daniel pBest process i ever had very smooth
Bobby A