Customer did not leave a comment.Shaun R.
Customer Reviews for Stateline Super Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I got this u-haul there was no gas in it what so ever I paid for the truck at the location and to find out I have been billed again for 52$ I have tried to call but I have had no luck contacting you guys I am very upset so If someone could contact me that would be wonderful email@example.comRandall S.
Hire a nicer, friendlier, more helpful area field manager because the one you have (Darren Dragich) is very mean and unhelpful.abigail L.
Customer did not leave a comment.TODD C.
Took me an hour to get my rental. I had to call in because she wouldn't give me the keys, sjf uhaul had to tell her to hand them to me. I also rented two dollies, neither of which were supplied to me. I had to go spend over 100 dollars and buy my own dolly for one days use.Shayla M.
Very friendly people. Open long hours.scott K.
Employee did not know anything. Had to call her supervisor. Did not go over any instructions. Vehicle was filthy on the inside. Got overcharged for everything! Someone at this location forged my signature!Bethany W.
I was told rental would be $19.99 , plus .97 a mile.( I was charged .99) I was billed close to $50, none of the other charges were ever mentioned. I also saw a sign inside the van stating I could save $25 if I swept out truck and folded blankets, which I did.JAMES K.
Location was the middle of nowhere and further away then the location we had discussed. Not an issue, just didn't feel like a safer neighborhood.Dante L.
Customer did not leave a comment.Richard R.
The staff was friendly and professionaldana D.
Customer did not leave a comment.DAWN S.
Customer did not leave a comment.Christina S.
Very helpful at the Masury location, nice trucks, highly recommend!!Brian D.
Customer did not leave a comment.Penny S.
Customer did not leave a comment.Vic H.
Customer did not leave a comment.Scott G.
Customer did not leave a comment.Glenn C.
Customer did not leave a comment.Justin Adam V.
Customer did not leave a comment.john F.
Our pick-up location was changed. Their computer was not working and it took way to long to complete.Austin O.
Customer did not leave a comment.Rouhi C.
Customer did not leave a comment.Christina M.
Attendant didn't know how to check in the equipment.lynn M.
A new employee was left alone and didnt know how to return the truck. Also the web site and 800 line services were down. Employee call his boss to do the return over the phone. Boss said he would email me the confirmation. Hours later and still have not received it.RENEE W.
Customer did not leave a comment.CLAIRE V.
Customer did not leave a comment.Audrey R.
This was are second time renting a truck. The first time, the employee didn't know how to do the checkout, we had to come back two hours later. This time we had no problems until we returned the truck & again we got the same employee who didn't know how to check in the truck & we had to come back the next day because the owner's son would be there & take care of our returning the truck. TRAIN YOUR EMPLOYEES.Frank B.
The gentlemen at the location spoke very little english, and had no idea how to get me my truck, ended up calling customer service and i dis it myself with a rep. I payed for a furniture dolly and when i asked the guy for my dolly he tried to give me a shopping cart. He ended up giving me a carton dolly from the store. He never checked the mileage, and i had to pick out the correct truck keys from the pile he set on the counter. I would like to say he was very nice, and it is not his fault he was not trained. But it was frustrating, time consuming, and i did not get all the equipment i paid for and needed.alfred B.
Customer did not leave a comment.Audrey R.
I like to know why I paid that much 108.57 from Friday evening 4pm until sun morning plus another 8.77 I'm not happy at all that I paid that much plus put gas in it 10.00 I only went 36 miles in to days.wendy S.
Customer did not leave a comment.Richard T.
Customer did not leave a comment.Eric R.
Customer did not leave a comment.Tara A.
the location is in the middle of nowhere, the personnel acted like it was a chore to wait on me and get me checked out.Ray D.
Always a great experience with uhaul. Smoth pickup and great service.Jose P.
The personnel was stupendous and patient, but the interior was not pleasant to the eye as other uhaul locations that I have seen in the past. It loiked like an old gas station.Rayford H.