Excellent serviceCRAVAN C.
Customer Reviews for Steddum Wrecker Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Called number as instructed and no answer. Called number second time and was told they don't open till 10:00 a.m. just leave it out front and drop key in box this was 9:45 a.m. Then got charged $20 after hour fee. The place is a dump and not inviting at all.RICHARD S.
Great place friendly people trailer was clean and in great shapeALLEN S.
These people have charged my acct for damages we did not do. I will be calling to inquire how to dispute the $380 this drop off location charged me. There is no way we did the damage he is claiming.GINA M.
Decent facility just didn't listen and charged me for unnecessary productsNoah W.
Customer did not leave a comment.Robert W.
You need to be more organized, and have people that know what they are doing. It should not take over an hour to get your equipment when you have reservationsCHERYL M.
Person who helped us was very nice and took good care of us!!CANDACE P.
Customer did not leave a comment.Nathan M.
We had animal pawprints all over the seats. However, the truck itself was fine.Rhonda K.
Customer did not leave a comment.Perry F.
The store supposed to be open. We show up with our reservation and no one was there to help us. Call customer service kept transfering us around. Took 2 and a half hour to get our truck. You guys freaking sucks.eduardo G.
Could approve on when a person is getting the uhaul it can be more easier it took me almost two hours trying to get the uhaulFredericka H.
Customer did not leave a comment.Vici B.
Customer did not leave a comment.jerry F.
The location is easy to get to. We have dropped of trailers here on multiple occasions and are met with mixed results. Mostly they are a hands-off location. This trip I was able to get assistance dropping the trailer as I couldn't lift it off the ball on my own. This is the first time I've been able to get any help from anyone here.Bree E.
I dropped after hours in a rain storm and couldn't connect online so I called 1800 u haul to let them know since I was a day early. They had the nerve to charge me a $20 after hours fee in which they did nothing after hours the site didn't even check it in till after the scheduled drop time. U-HAUL HAS LOST A LIFE LONG CUSTOMER and everyone I know will know to .Michael F.
Customer did not leave a comment.Allen S.