Got charged extra for being over the mileage when pick up location was changed the day before. Loaded in owasso, unloaded in locust grove, returned truck to chouteau but got charged extra for being over the mileage?? I have used U-Haul for years, but this will be my last time. Changes are always made after I book online and extra charges always added. Lost a long time customer over this one.
Jennifer S
Steddum Wrecker Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chouteau, OK 74337
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Customer Reviews
- 4.0 Average Customer Rating
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There isn't much room for improvement. Personnel, equipment,process were all outstanding.
Kelly LGuy working was kind & helpful however the trailer was INFESTED with ants & got into all our stuff
MATT Pthis was the worst experience with any company that i have ever had. terrible customer service. i was there for two hours trying to pickup the truck with this dumbass 24/7 shit. then an hour just trying to return the damn thing. i will never ever be doing anything with a uhaul ever again.
samantha SEasy drop off
Jesse E