Customer Reviews for Stellas Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stellas Storage

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Raquel R. on

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Customer did not leave a comment.

michael L. on

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The person that checked us out was fast and friendly

michael L. on

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Great, nice new truck

Nancy D. on

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First of all we could only rent the truck for 24 hours which really wasn’t enough time for moving an entire house. I guess because it was a holiday weekend. Also I ordered moving blankets which weren’t available because they were given to another customer. The charge was taken off my total bill. The truck was fine.

sandra B. on

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Very helpful.

STACY N. on

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I would like to thank the women who checked me in. My truck was late due to Uhaul Roadside assistance not assisting me and leaving me stranded on the side of the road for almost 24 hours. A late fee of over $300 came up and she promptly adjusted it and removed it from my total. She was very understanding and nice! Thank you!

Gary C. on

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Customer did not leave a comment.

Mellissa B. on

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The office closes a bit early, at 5 p.m., and the trucks are located across a main road from the office. There doesn't seem much that can be done for that other than perhaps asking the city to add a striped crosswalk for better safety.

dean S. on

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dean S. on

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dean S. on

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Ron H. on

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Paul M. on

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SUMMER D. on

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Customer service was excellent. Thank you.

carrie D. on

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I’ve rented twice and was very smooth and pleasant customer service.

ALBERT N. on

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Tyler S. on

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sandra B. on

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Barbara D. on

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Location was closed when I arrived. Easily parked vehicle and found drop box.

KAT E. on

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Mathew K. on

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scott R. on

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Unknowingly was charged the full "estimated" amount WITHOUT my approval. I was told my card would not be charged until I return the unit …. as normal. I am NOT happy !!!

Andrew P. on

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service was great.

Timothy M. on

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catherine M. on

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I was not happy getting a smaller truck when I asked for a bigger one.

Robin K. on

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DALE H. on

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Great experience

Bill R. on

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Great service - truck was clean and ready for use on the day and time requested. I would recommend Stella's Storage to other U-Haul customers.

Carl C. on

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everything excellent

Jerica B. on

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The service was excellent! The only con was all of her trucks on hand were assigned to her shop so I couldn't return any of them anywhere but back to her store.

John W. on

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would recommend havin a running board for the chevy silverado. my fionce had a hard time gettin into the truck

michael L. on

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Customer did not leave a comment.