Customer Reviews for Stewarts Towing
(U-Haul Neighborhood Dealer)

Rating:

3.0

Two guard dogs roam freely in the yard. I had to yell out my truck window to get them put behind closed doors.

Rating:

2.0

I think the employees need better training on rental procedure. Instead of a deposit I was required to pay full estimated amount. Returned truck on time on a Sunday to find out office was closed which I was not informed of. Received a phone call Monday stating they owed me money as I overpaid, Employee tried to refund on my card but could not do so. Now I am waiting for a call from them to tell me how and when I will get refund. I feel better training on procedure is required for employees working weekends. I will not rent another truck from this location.

Rating:

4.0

Make sure that when someone has a timed pickup and or dropoff time, that other people respect that. I'm only saying this, because I was on time to pick up the uhaul that I rented. The person ahead of me was almost an hour late for the drop off and on top of that they forgot to do that. So I had to wait some more until they came back from refilling the truck.

Rating:

5.0

Finding the address is a little tough as the 911 number isn’t at the roadside near the entrance to their driveway..

Rating:

5.0

Nothing

Rating:

3.0

When picked up the vehicle it was covered with 6 inches of snow. There was no snow brush/Scraper in the truck. If they proprietors knew the truck was booked why did they not take 5 minutes and clear the snow off the truck?

Rating:

5.0

I was very pleased with the trailer I rented, and the service from this dealer.

Rating:

3.0

The location was great. As for the pricing, it was an extra $100 from what i was quoted on pick up