Customer did not leave a comment.Mark Z.
Customer Reviews for Stone & Son Remodeling
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They should remind people not to drive on parkways. I knew it but wonder if everyone knows. Man at desk was exceptional on Aug 6. Will definitely use again and recommend. .Hilma D.
Customer did not leave a comment.Kimberly F.
Customer did not leave a comment.Jeanette P.
I recieved a 10' truck instead of my reserved van which turned out for the best as I needed the room The Uhaul team adjusted the rates and took great care of me.Gary L.
all went very smoothMarc M.
Customer did not leave a comment.Ceryl S.
I reserved 24 moving blankets and none were available, so I had to buy them at my own expense at Home DepotKenneth W.
Customer did not leave a comment.Adam B.
Customer did not leave a comment.Gary L.
I made a reservation to pick up a truck at this location at 6:30 am but the store did open until 8:00 am. The location provided excellent service once open but I wasted 1 1/2 hours waiting for the location to open which cost me money and obviously time.COURTNEYR R.
Customer service was amazing at Stone & Son. He explained the process clearly, very patient, and helpful. Definitely recommend renting from here.Chiu T.
The person who helped us was very nice. They made the process easy and painless. The truck was dirty: the cup holders were visibly soiled with old sticky leaked beverage. The check engine light was on The air conditioning did not work. The inside of the truck was clean and we were able to complete our move successfully.owen M.
The inside of the van was clean. The cab needed to be clean. There was a check engine light on that I was told to ignore. The automatic shifting of gears was poor.Lawrence M.
All good all around!!!! Thank youAntonio R.
Great experience! Thank you.Hemendra S.
Customer did not leave a comment.debra L.
Customer did not leave a comment.Jay H.
A pleasure to deal with, answered any questions, explained drop off procedures.Louis C.
Customer did not leave a comment.DANIEL C.
Only issue I had was I drive 4 miles and was charged for 7. Otherwise, a great experience.Ian H.
Customer did not leave a comment.Meredith T.
Customer did not leave a comment.Michelle P.
I recommend this place very helpful they make everything easy for youmilot K.
Very professional and courteous staffAl C.
Representative was very helpful and professionalJames M.
Customer did not leave a comment.Scott R.
Customer did not leave a comment.Peter M.
Great serviceHenry F.
Customer did not leave a comment.Adam R.
Customer did not leave a comment.Eric P.
Customer did not leave a comment.Scott K.
The gentleman who helped me was very knowledgeable and very helpful in all aspects. It was my first towing and wasn't confident in hooking it up, but he guided me through it.SANTO S.
Joe is very friendly and courteous. He assisted with setting up the trailer and attaching the trailer to the vehicle. The location had a friendly neighborhood feel to it.Kostantinos S.
The associate was very helpfulLouis D.
Customer did not leave a comment.Benjamin A.
Customer did not leave a comment.Eddie F.
It was closed for Easter when we went to return the truckJoshua P.
They could not have been more helpful.-I highly recommend.terry R.
Customer did not leave a comment.Nicholas P.
Person in charge very helpful.. Smooth experience.. AAA+++Joseph M.
I did not accept the CDW insurance but was charged $15 anyway. Not sure what happened there or if it can be refunded?Russell W.
Great friendly serviceGe A.
Customer did not leave a comment.Jonah R.
Customer did not leave a comment.ERNST L.
Customer did not leave a comment.david S.
Joe is greatPatrick B.
Customer did not leave a comment.Robert C.
Customer did not leave a comment.Scott P.
Customer did not leave a comment.DAVID P.
Customer did not leave a comment.KYLEA S.
Customer did not leave a comment.FRANK T.
Customer did not leave a comment.PAULS W.
Good service very cleanELADIOBIANEY H.
Customer did not leave a comment.JOSEPHF D.
Customer did not leave a comment.william B.
John was very considerate and offered us to return the rental past the agreed time due to the weather conditions without a late fee. We still made it on time...Value of a true business person!HERMAN JR D.
Customer did not leave a comment.GARDAVASKYCHE J.
Customer did not leave a comment.PAOLO P.
at this time everything is fineWILLIAMSA N.
Customer did not leave a comment.Michael D.
Clean, prompt and courteous serviceSteven D.
Great service and nice guy!EDWARD G.
East, smooth transaction coming and going 5 stars.WILLIAMA C.
nice jobMark L.
Customer did not leave a comment.PETERJOHN-LEON S.
Customer did not leave a comment.NICHOLAS I.
Customer did not leave a comment.Gregory F.
Customer did not leave a comment.MICHAELA S.
Customer did not leave a comment.VICTORIOSSAVELLA P.
Customer did not leave a comment.VIVIANA F.
Customer did not leave a comment.Paul G.
Customer did not leave a comment.ZACHARY G.
need tow hitch equipment available with pick up truckQUANTYN T.
Customer did not leave a comment.KENNETHJ V.
Customer did not leave a comment.ZACHARYJ M.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.KENNETHF C.
Customer did not leave a comment.PATRICIAA O.
Customer did not leave a comment.DARRELLMAURICE E.
Customer did not leave a comment.JOSHUAE M.
Check engine light was on , told where to park and couldn't fit it in spotMATTHEWCHARLES L.
Customer did not leave a comment.Nicole B.
Customer did not leave a comment.JEFFREY V.
When we arrived the man was very, very rude. He never tried to call me and I never got a call from a representative the day before telling me or confirming my pick up. Once we arrived he aggressively told me to "HURRY UP" because we were 5 minutes late for our 5:45 pick up and he told me he was closing at 5:30. No where on the website when I booked did it say "please be sure to arrive before..." - nothing. Then, when we opened the truck it was FILLED with wood and dust and nails. The guy quickly swept it but I had to sweep it again to get it out because it was so filthy. Then, we turned out truck in WELL before 24 hours was up and we were charged an extra day and an extra day of insurance. I am currently waiting online to talk to customer service because they never responded via email. Really disappointed with UHAUL and will never recommend this location to anyone.DANIELJOSEPH M.
Customer did not leave a comment.ROBERTWILLIAM K.
Customer did not leave a comment.ANTONIOE D.
Customer did not leave a comment.bruce L.
Customer did not leave a comment.John D.
Customer did not leave a comment.Robert C.
The staff was very friendly and nice.RODELY R.
Not the locations fault, but when I ordered on uhaul I declined the extra insurance and was charged for it. We picked up the truck with 1/4 of the tank filled and the contract said that we had to return it with 3/4 full. We only drive about 7 miles total and had to put in $50 of gas. Since it wasn't an actual uhaul location they said couldn't do anything about it.SEANT G.
Customer service was Excellent and the Guy working the Counter was Great at his Job!!👍👍MICHAELF N.
Joe was awesome. Knowledgeable personable and very helpful. Totally recommend this place.JOSEPHS M.
Nothing - these guys were helpful, attentive to detail, prepared, courteous, and really engaged. They seriously stand out way above other locations I have used. I would use them again anytime.Adam F.
All goodRAYMOND S.
Clean truck, more organization. A little confusion with the whole processmichael D.