Good morning. I returned the truck yesterday in West Palm Beach, Florida. The 10 foot truck had numerous safety deficiencies. The right rear tail light was out. The right rear turn signal light was out. Probably the same bulb as the stop light. The front steering was erratic and a lot of play in it. There was an electric problem which controlled the dashboard lights and the radio. There was also an electrical problem trying to charge the cell phone. The phone charge did not work. There are wires hanging down on the center dash console which had the on-star and hazard buttons. The suspension was shot. Very bumpy on the open road. It is very hard to believe that this is an over the road truck. It was treacherous in and out of the rain. We are very fortunate that we made it to Our destination in West Palm Beach Florida safely. Our Lord had to be watching over us for the truck was a treacherous experience. I have filed a complaint and I am waiting for a response within 72 hours . I expect some monetary compensation for this vehicle for it was not worth the money I was charged. Kindly have a rep. In UHaul corporate call to discuss this unsafe situation I experienced with this U-Haul 10 foot truck and monetary compensation. Thank you, Charles Hannon 516-666-7333
CHARLES H
Stone & Son Remodeling
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellmore, NY 11710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good service
ALFONSO MOwner is a true professional Very helpful
STEVEN PThe gentleman who helped us was super nice and helpful! The process was super easy.
Sophia KLocation was quick and efficient
Jacob H