The agent used an old phone with a cracked screen to attempt to sign me in. He had to call someone else to finalize. I tried to choose a drop off location and the phone did not accept. Then he just gave me the phone to check out a convenience store customer. The windshield was cracked. Seats and floor were dirty. Clock did not work properly. Ignition was tricky to use.
Denise Y
Customer Reviews for Stop & Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trying to get my deposit back has been a long process, still waiting.
Thomas TGentlemen behind the counter needed more training. I had to wait an hour and 15 minutes to pick up a vehicle. Finally, he called someone from U-Haul and got it done.
Larry AGreat & Friendly service
WILLIAM Cgreat service
Donald DHorrible service, really sketchy and unprofessional
Yakema R