Customer Reviews for Storage at Lake Wales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All goodANTON W.
Excellent friendly staff!!!KIMBERLY ROCHELL S.
Customer did not leave a comment.REGINA P.
Customer did not leave a comment.JIMMIE W.
Everyone was SO INCREDIBLY helpful, kind and professional just made the entire experience SO MUCH EASIER! Moving is NOT enjoyable, but the staff MADE this THE MOST comfortable and as stress free as possible for myself and my family.Jimmie W.
Customer did not leave a comment.JORGE L.
Great friendly staff.LONNIE P.
Truck was great and both individuals I dealt with picking up the truck and dropping it off. But I called over a period of an hour to Uhaul and could not get anyone to answer the phone. So I would rate the phone service with terrible service.FRANK S.
Customer did not leave a comment.James K.
The customer service here was exceptional. She was courteous & professional. Highly recommend.Desiree J.
Customer did not leave a comment.LEONARD S.
The lady was friendly and helpful. The equipment was very good shape and did what I needed with no problems. Return of the trailer was fast and easy.Bruce D.
Customer did not leave a comment.Alan C.
Customer did not leave a comment.William C.
Check in was greatJennifer H.
Customer did not leave a comment.Paula M.
Customer did not leave a comment.Charlotte B.
Stay open when you claim you are open.joe A.
Customer did not leave a comment.Paul H.
Came in close to closing and was greeted with a smile. Great facility and friendly staff.Patrick H S.
Dropped the truck off but the mobile truck return app could not find my location so could not return it that way (tried that night and next morning with no luck) so I called and a very pleasant person handled it over the phone with no additional charges applied.EDWARD K.
Customer did not leave a comment.Charles P.
Silvy and Becky was a great help couldn't of had a better serviceLuke G.
Customer did not leave a comment.Edwina M.
Customer did not leave a comment.Cathy H.
Customer did not leave a comment.DANA S.
Customer did not leave a comment.JUDY S.
Customer did not leave a comment.Derek F.
Customer did not leave a comment.Luis B.
Many thanks to the lady in the office for working with us and all her assistance. Very professional and polite. Would definitely recommend this facility location to anyone wanting a u-haul rental.Raymond G.
Customer did not leave a comment.Erik D.
Customer did not leave a comment.Betsy P.
Customer did not leave a comment.Nicholas F.
I don't know if inside truck was cleaned I found a dirty mask on dashboard I wiped down the whole truckVincent S.
Customer did not leave a comment.Kyle M.
Customer did not leave a comment.PAUL R.
Didn't realize that they close at 5:30 and we got there at 5:29. She was leaving but helped me to drop off the trailer and went out of her way to accommodate us. Thank you!!Patricia B.
Very helpful for!Anthony E.
Customer did not leave a comment.george W.
Price adjust for shorter use.Michael F.
Outstanding customer service!!!James F.
Staff was amazing. Helpful, friendly, and on the ball.Julie A.
Customer did not leave a comment.Scott C.
Customer did not leave a comment.Walter J.
Customer did not leave a comment.mack B.
Customer did not leave a comment.Lindsey G.
This location was helpful. Before this we had a reservation at a different location then our reservation was changed by uhaul to another location. We arrived there at the time of pick up and they were closed. We call the number and he told us he decided not to come in today and to go to a motel down the street and pick up a trailer. I called uhaul again and then sent us to this location.Andrew M.
Customer did not leave a comment.Sandra P.
Very nice, helpful, welcoming. Met us at the front door to greet us.Tom G.
Customer did not leave a comment.Efrain R.
Customer did not leave a comment.Robert C.
Customer did not leave a comment.PHILIP Z.
Everything was perfect, it was a pleasure doing business with you.Kathleen J.