Customer Reviews for Storage at Summerlin

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage at Summerlin

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Chire M.
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Update your system so it doesn't crash my acct is negative because it charged me twice

Donna C. | Overall Experience |
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I have used storage here before. I will be back. Thank you

Valerie R.
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Customer did not leave a comment.

Dana C.
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More parking for overnight drop off.

TYRONE VINCENT C.
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Customer did not leave a comment.

NOVELNATHANIEL B.
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Customer did not leave a comment.

DONALD B.
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As a Business owner of a Moving Company. God's Moving Helpers. I know good Customer service. I applaud the Quality Customer Services that the staff at the Lake Mead Blvd Location gives me each and every time I come in to do business with them. They are always Kind, friendly, knowledgeable and a pleasure to work with. I have and will continue to recommend this location to my customers and business associates. To the ladies and gentleman at this location. Continue to do what you do best? Provide Good quality Customer services to your customers. If so, I will be a happy customers for life. Thank you for making my job easier. I give them a 5 STAR. More if I could. They are amazing. God Bless you all. Take care and have a Bless day. Donald, Owner of GOD'S MOVING HELPERS

RUTH HELEN M.
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Customer did not leave a comment.

MICHAEL JOSEPH D.
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Our experience was quick and easy

ZANDRA ELIZABETH G.
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Staff is friendly professional and punctual, I've been there 4 times and made a reservation and I'm in and out in no time:) love it!!

DANIEL OWEN G.
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Customer did not leave a comment.

MICEALA DANIELLE M.
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Jeremy was super nice and helpful! Definitely going back

CRYSTAL NOEL LIS B.
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Extremely attentive and professional staff.

Edwin G.
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Kelly R.
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EUGENE RICHARD H.
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MALCOLM B. | Overall Experience |
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It also was well located

sidney W.
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Michael M.
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FRANK O.
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JOHN PATRICK T.
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MELVIN JOE L.
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Brian M.
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AMBER JO W.
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LOIS FRANCES H.
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STEPHEN JOHN M.
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Vicki and Ron run a first class operation trucks are clean, you are in and out the door in a timely fashion. I have used them on many occasions, very happy with the service at this location....

Martina L.
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Customer did not leave a comment.

DANNY M.
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Everything is working just fine. Very Courteous and Professional Staff which make the Transaction simple. Thank You

NANCY KAYE S.
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Everything was great!

Dale f. | Overall Experience |
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Customer did not leave a comment.

RODNEY BLAKE S.
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Derrick R.
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Super friendly staff. Easy check out process

lamonte c. | Overall Experience |
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Customer did not leave a comment.

MICEALA DANIELLE M.
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Jeremy was awesome, he helped me get what I needed quick

MATTHEW CONNOR B.
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Jeremy was a pleasure to deal with. Great personality and very knowledgeable. Would rent with uhaul again because of this employee.

NADINE MARIE T.
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Very nice workers

Tiffany G.
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Customer did not leave a comment.

alfonso D.
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Clean the unit have more parking and measure right the gas because i put more haga an also still charge me for 2 gallons I have pictures how they give me the gas they need to improve in quality service also I leave the truck where they ask me to leave it and still call me to ask when I'm going to drop the truck

GARY PAUL L.
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Customer did not leave a comment.

LISA G. | Overall Experience |
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Jose V.
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DONDI RAMEL T.
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PEGGY LEE E.
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GEORGE KENNETH R.
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I received additional charges for a dolly & furniture pads, that I did not use. I called this location & spoke to the manager Vicky, who was very harsh and reluctant to waive the fee. I told her nothing extra was used & she basically said I was lying, which as a customer is very disheartening. A sneaky $10 extra fee will make or break your relationship with a customer, this definitely changed my view on your company as a whole. If that is your manager at a location, I feel very sorry for the employees & customers that have to deal with her. I would like to confirm my refund of $10, since she was not the easiest person to talk to. For any additional questions, feel free to reach out (661)305-4884 or georgereed10495@gmail.com. Thank you!

DANIEL MICHAEL D.
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No customer service at all. Price was fair though.

Jon D.
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Customer did not leave a comment.

Cristian S.
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Arthur R.
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CHERYL RENARDA M.
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DENEEN J L.
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ROBERT ADDISON H.
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Jon D.
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DAVID R.
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Amazing staff!!

MICHELLE ANGELA S.
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deanna W.
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Do the same thing you did for me! Provide excellent customer service! Thank you

George B.
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DENNIS EUGENE C.
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Darryl T.
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LORENA LUISA S.
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DEBRA SUE D.
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Beverly B.
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VITOR MANUEL LOP D.
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CHARLES ANTHONY W.
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TRAVIS CLIFFORD L.
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Truck was very clean and ran well

ROBERT JOHN O.
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Susan C.
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ROCKY R.
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To small of a location and very hard to get in and out. Location was to close at 4 we arrived before 4 and they were already closed and gone. People were piling up trying to return. Equipment

DEBRA SUE D.
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Customer did not leave a comment.

KIMBERLY RAE F.
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Clean, friendly

MARY ELIZABETH S.
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Excellent customer service!!

JEFFREY SCOTT P.
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Customer did not leave a comment.

MOISES H.
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No spanish speaking and didn't help us very well , we said no on insurance and they charged it anyway went from 29.95 to 80 dollars for what ..? Bad bad bad and they talk back to you when you try ti fix the problem we returned very good and in time

DODIE JESSICA T.
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Ryan V.
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Jennifer C.
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LATANYA ROCHELLE L.
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kiera D.
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We have such a bad experience they over charged us and lied to the company saying it was Empty fuel when we filled it in before We dropped it off so they charged us 135 dollar More .

KENNETH RUSSELL M.
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Customer did not leave a comment.

Misty F.
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24/7 checkout was not working. I could not get past the location portion of the process ... I even used two devices to try. Please update the process to allow us to type in the location or select from a drop down.

JAY F F.
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Parking was very limited

AMARE CHUKWUMA A.
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RICHARD C.
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NORA P.
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Randall S.
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The owners care about their business!! And they care about their customers.

Philip G.
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F Peter J.
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Vehicle was a danger to be on the road. The steering had 30-35 degrees of free play without moving the wheels. When the steering engaged the wheels, it was sloppy even more. Then, the sliding door to the storage area got stuck up in the ceiling. I could not get it down no matter what I tried. The spring and roller were covered with scaly rust. Then, I had issues with getting the equipment I ordered. Major issues there. They forgot to give me an appliance dolly. I specifically ordered it. Long story.

SANDRA LIZETT G.
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Customer did not leave a comment.

MARC DAVID D.
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Jon D.
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ANNA M E.
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They were very nice and helpful and I will go back to rent trucks from them for future moves.

DONNA JEAN F.
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Nice people, fair rates, easy return. Thanks 😊

CAROLYN G.
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The 26' truck I was returning after 5PM basically had no place to be parked...too little space outside the storage area. The office was closed at 5 PM.

SHANNON YVONNE L S.
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alanna J.
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TRACEE LAVEDA S.
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RANDY ARNOLD M.
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TERRY LYNN T.
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KATHLEEN ALICE J.
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Nice functional van

DARIN ARTHUR M.
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It's rare that I have an experience like this with a company. Customer service in my opinion has hit an all time low in society today. So when I have an experience like the one with this company certainly appreciate it and pass on my experience with upper management. Everyone at this UHaul location especially Brandy were so kind and considerate that it truly made my experience a pleasure. I will faithfully use this location for all my truck rental needs and will go out of my way recommend them to anyone. Thanks again for such a wonderful experience and brightening up my day it's greatly appreciated.

STEPHEN JOHN M.
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Clean, accommodating, fun atmosphere

Lisa P.
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Customer did not leave a comment.

Dawn P.
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Eric M.
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Joseph J.
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Used this location one other time and had a problem but this time it was perfect. Thank You Ladies for fast service. Just wish there was more room to move around but it does work.

MATTHEW DAVID M.
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Customer did not leave a comment.

Douglas B. | Reservation |
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Although we did not ultimately use the storage, my experience with UHaul representatives was nothing short of exemplary customer service.

Yvette M. | Reservation |
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The manager or young lady was nasty and uninviting. I rented from another location.

KEISHNA L B. | Overall Experience |
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My belongings were in the same condition as when I first started services with you all..no water damage, no mice, no mold.. KEEP UP THE GOOD WORK GUYS..AND A SPECIAL THANKS TO BRANDY AND MARTIN..

THEODORE KARLETTA W. | Overall Experience |
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Very nice people. Always helpful when it’s someth they control. Have used the facility twice now as well as our sons family so yes we will use them again if the need arises

NORA P. | Overall Experience |
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I was happy with my storage unit and you have a great team support.

PLUMING P. | Overall Experience |
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I wasn't happy with the firing of Martin. Owner needs to understand that he had been very loyal to them. He was protecting "Their" property as well as others. That's what he was employed to do!

BLAIR DIANNE C. | Overall Experience |
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My motorhome was broken into 2 times over a 2 year period of time. This is the reason I left and moved my RV to a different storage location. I am not the only one who has had this problem.

James R. | Overall Experience |
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This is my second time doing business with this location and my in-laws have stored here as well. Staff is friendly and accommodating, facility feels safe and secure.

steven k. | Overall Experience |
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Needed 24 hour access. Rates were raised by notice in the mail. Other than that the place is very well kept good staff and good security. If you can pay their rate and deal with 6-9 access it’s great

CHARLENE D. | Overall Experience |
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I recently sent in an email explaining how I've been trying to get a larger unit closer to my home every since I opened the storage. The storage is located at 1650 Crestdale Lane Las Vegas. Respond!!

RAYMOND P P. | Overall Experience |
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the girls and carl do a great job!!!! Brandy and Cristie are the best!!!!

John Z. | Overall Experience |
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The staff was very friendly!

anthony R. | Overall Experience |
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I went to move out of there storage and thought I had an extra day before rent was due .. they told me it was due that day but gave me an extra day to empty it and still didn’t charge me for the month

JAMES ORVILLE D. | Overall Experience |
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The entrance was often block by u haul trucks and private vehicles. One time I had to ask 3 people to move their cars to get out!

No reviews have been submitted for this location.

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