Customer Reviews for Storage & More of Canfield
(U-Haul Neighborhood Dealer)

377 reviews

8696 Columbiana Canfield Rd   Canfield, OH 44406

(330) 286-9986

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 3 pm
  • Sun: 10 am - 1 pm

Services at this Location:

Contact Us

(330) 286-9986

8696 Columbiana Canfield Rd
Canfield, OH 44406

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 3 pm
  • Sun: 10 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CORNELIUS K. 
Rating:
5.0

Customer did not leave a comment.

KENNETH G. 
Rating:
5.0

Great location, great staff, and well maintained. 😊

Lori A. M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN K. 
Rating:
5.0

I dropped off the truck after hours on a Sunday, but my experience with people here is always first class.

GARY S. 
Rating:
5.0

When I returned the truck I pointed out some hidden rust. Opening and closing the big back door was showering chunks of rust. Hard to spot unless you're actually using the truck.

PAUL W. 
Rating:
5.0

This is the best, secure and well managed storage facility that I have used. Staff was helpful and friendly. Easy access to all units. Thank you for our experience

Joe C.  |  Overall Experience 
Rating:
5.0

The only thing I could say is that making the process of returning after hours easier would make this more customer friendly.

KIMBERLEY A. 
Rating:
5.0

I've used this location several times. They have always had the equipment that I need, and they're service is great!

CAROLYN S. 
Rating:
5.0

Customer did not leave a comment.

Benjamin B.  |  Overall Experience 
Rating:
5.0

Use the storage units for 2 1/2 years great working with them and knew that our stuff was safe and would be well taken care of and if there was an issue we talked to them and they worked with use through these trying time was a great experience and would recommend them to family and friends

Jeffrey R.  |  Overall Experience 
Rating:
5.0

Great

Charles P. 
Rating:
5.0

Excellent experience for the 10 months we used this facility. Will definitely be back if storage is needed and would recommend to everyone. Having the Uhaul rental on site is super convenient!

GARY P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

For five days I was charged the whole month and $ 20 for delay I got the car five a month I'm so sorry you just lost a customer it was not fair you should have charged the five days and $ 20 due to late payment but not charge the whole month

Stavros K.  |  Overall Experience 
Rating:
1.0

They loaded carts that I did not need, they removed the blankets I needed also. I called and they said it was an honest mistake. Well my furniture is damaged because of an honest mistake..... the refund of the blankets is for shit. My damaged furniture is much more expensive, the solutions provided where piss poor and provide no resolution that fit the customers schedule. Last time I go with u hual, shit service, shit solutions, make for a shitty move! Thanks for nothing but fucked up furniture.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Randy B.  |  Overall Experience 
Rating:
5.0

Easy and convenient from start to finish. I will use this facility again.

Randy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD T.  |  Overall Experience 
Rating:
5.0

GREAT PLACE TO STORE .I HAD A STORED MY CAR PLENTY OF ROOM NO ISSUES ,GOOD OFFICE PERSONEL

Robert K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mickey P.  |  Overall Experience 
Rating:
5.0

This storage facility was very clean and well maintained. Never a sign of any rodents or even any bugs. No water leakage anywhere. Very secure and well lit. Staff was very friendly, helpful and accessible every time! Would highly recommend this place, and would definitely use them again in the future if needed!!

Brennelle O.  |  Overall Experience 
Rating:
5.0

Took care of issue with rodent.

Larissa S.  |  Overall Experience 
Rating:
5.0

Friendly and very helpful

William R. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA R. 
Rating:
5.0

I want to thank all of the staff for always being helpful and friendly. You made the entire process convenient from the beginning paperwork and monthly transactions and the ability to access our unit. Definitely a good business experience. Thank you

Denise H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda A. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM J. 
Rating:
5.0

Customer did not leave a comment.

Cheryl K. 
Rating:
5.0

impecable!!!!!

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Glenn B. 
Rating:
5.0

zip

David J. 
Rating:
4.0

Gas gauge! I only drove the truck 32 miles but when I replaced the gas it took over 9 GALLONS!!! That's less than 4 miles PER GALLON. Obviously the truck was not completely full when I took possession of it. Instead of paying for 3 gallons of gas I paid for over 9!!!

Doris R. 
Rating:
5.0

Very easy and quick drop off.

Hope R. 
Rating:
5.0

Super easy process to pick up and drop off the rented truck...would definitely use this location again.

DEBORAH Z. 
Rating:
5.0

Easy to use. Clean. Very pleased!

Ryan S. 
Rating:
5.0

Very easy to use and the operation here works seamlessly.

DONALD A. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Friendly staff

Gerald K. 
Rating:
5.0

Customer did not leave a comment.

CAROL W. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Lucas G. 
Rating:
4.0

Customer did not leave a comment.

SCOTT A. 
Rating:
5.0

The desk staff was great (Jodie) answered all questions. Facility And storage unit was clean and easy to get to. Truck rental also was spot on for what we needed. If you are in area of Buckeye rental and are in need of a storage unit stop and ask questions about your needs.

JOSEPH C. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C. 
Rating:
4.0

Never use any of the moving services

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Randy E. 
Rating:
5.0

Customer did not leave a comment.

Jesse S. 
Rating:
4.0

Move the transponder for the locator to where the trucks are so the app doesn't tell people that they are not at the right location, and make them walk to the building.....or tell them to do that first, not go to the truck

TERESA B. 
Rating:
4.0

Customer did not leave a comment.

Jamie S. 
Rating:
5.0

Customer did not leave a comment.

Nicholas T. 
Rating:
4.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Great service. Let me in an hour early to accommodate my schedule. Thanks Jenn

Don B. 
Rating:
5.0

Customer did not leave a comment.

Ronald J. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

Everything went very smoothly

Patricia T. 
Rating:
5.0

Staff was very pleasant and the booking process was seamless. There was a winter storm on my pickup date and they scraped the windows and warmed the truck up prior to my arrival. Great service highly recommended them.

David R. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Very professional. Did not give me any problems. Straight forward and honest. Had to return after office hrs, went well.

Arnel C. 
Rating:
5.0

Customer did not leave a comment.

Jayson F. 
Rating:
5.0

The ailment felt off in the truck. Very hard to keep between the lines. Also when filling back to 3/4 tank of gas, the fill line moved at snail speed which was not explained. Only used 1/4 tank of gas but ended up refilling to a whole tank of gas due to gauge. Spent an extra $25 at least since it was $50 to fill completely with no refundable amount.

Michelle M. 
Rating:
5.0

Friendly people good place to rent from

GLENN B. 
Rating:
5.0

Customer did not leave a comment.

Curt W. 
Rating:
2.0

Customer did not leave a comment.

Shondale P. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
3.0

I did not have an issue with the people or the experience with the people, they were very nice. The truck on the other hand, should be taken off the road and put in a scrap pile. When I picked it up, it seemed kind of loud. Mid-way through the trip, the exhaust fell off. I was on a tight time line and had to get my haul done, so I had to keep going and get it done. The truck's steering was also all over the place and it needs aligned bad. I am not sure what Uhaul's quality assurance is on checking out these trucks before they hit the road, but this was a horrible experience and certainly does not make me want to rent from UHaul again.

Matthew S. 
Rating:
3.0

I used the online service thinking it would be faster, but it just meant me sitting in the parking lot next to my rental truck waiting for approval and having to upload multiple pictures of my license because it ‘could not be verified'. Maybe it would be faster if you had people upload the license and it verify it when they book rather than when they're at the pickup location.

Leigh V. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

NICOLE P. 
Rating:
5.0

Help with loading and securing of tow dolly

Michael W. 
Rating:
5.0

They were great since my original reservation had me at a place in nearby North Lima that DIDN'T HAVE A TRUCK! Nice people at this place in Canfield.

Tim H. 
Rating:
5.0

The woman that helped us with the rental was extremely courteous and helpful

Michael O. 
Rating:
5.0

The staff at Storage and More were outstanding!

Joseph P. 
Rating:
3.0

Our uhaul trailer leaked got some of our stuff wet.

Susan C. 
Rating:
5.0

Nothing. Everything was great already. Great truck, extremely friendly office personnel, fair price. I will be back.

Gary S. 
Rating:
5.0

The entire rental process was very easy, and the rental agent was very friendly and helpful. Thank you.

Sara P. 
Rating:
4.0

Customer did not leave a comment.

Debbie W. 
Rating:
5.0

The young lady I dealt with was very nice and professional

Scott A. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer service was outstanding! Highly recommended dealership!

Arthur S. 
Rating:
5.0

Customer did not leave a comment.

Ray H. 
Rating:
5.0

Buckeye storage did fantastic !

charles C. 
Rating:
5.0

Not much these people are nice and clean

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Service was excellent

Ruby B. 
Rating:
5.0

Customer did not leave a comment.

Renea W. 
Rating:
5.0

Customer did not leave a comment.

Kristen B. 
Rating:
5.0

Customer did not leave a comment.

Colin C. 
Rating:
5.0

The person-to-person experience was top notch! Very professional and friendly. The people are what make the difference!

Art S. 
Rating:
4.0

Customer did not leave a comment.

Jeanne M. 
Rating:
4.0

Very nice and friendly customer service..

Marcus J. 
Rating:
5.0

$0.99/mile seems excessive for local mileage. I would rather see $39/day rental with the first 50 miles free, then $0.99/mile for extra. With no gas station close to the rental facility it cost $5 just to go get gas.

Art S. 
Rating:
5.0

Equipment was good but the truck in itself needs to be serviced. The stearing was very hard and the engine would make noise as if it was about to blow. But I absolutely loved jodi who took care of us at the location.

tabitha B. 
Rating:
5.0

Fully satisfied - no improvement needed

Lynn P. 
Rating:
4.0

Customer did not leave a comment.

Tammy S. 
Rating:
5.0

Staff was very friendly nice to work with.

Jim W. 
Rating:
5.0

U-Haul knew that I was driving from Ohio to Texas and they gave me a vehicle without cruise control I had to drive 1500 miles without cruise control three days later my foot is still hurting it is questionable if I would recommend U-Haul to a friend

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Carmen C. 
Rating:
5.0

Very friendly and accommodating. The two ladies in the front office were easy to work with.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Customer did not leave a comment.

KATIE E. D. 
Rating:
3.0

Customer did not leave a comment.

LEROY M. 
Rating:
4.0

The inside of the trailer was all muddy and needed thouroughly swept out. Everything else at this location was great. One of the better ones yet. Had some bad experiences recently with a few of the local U-haul locations on renting these 5 x 8 trailers.

Raymond J. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

Double check, ordered equipment is loaded, especially when pick up is during non-business hours

David S. 
Rating:
4.0

Truck needed wheel alignment terribly. Steering wheel was turned half way around just to go straight!

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Stephenie M. 
Rating:
4.0

My BIGGEST complaint is that I requested the trailer to be at a location 10 minutes from my house. This was 40 minutes. This is the 2nd time that I requested a close location for rental and had to drive more than a half hour to pick it up. NOT COOL. ALSO charge more than double to drop off in a different location. So it was cheaper to rent for 4 days and haul all the way back (MORE than 4 hours) than to rent for 24 hours and drop in the location that I moved my son to for college. UHAUL, you need to accommodate better!!

Roxanna W. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Craig V. 
No reviews have been submitted for this location.

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