The only thing I could say is that making the process of returning after hours easier would make this more customer friendly.KIMBERLEY A.
Customer Reviews for Storage & More of Canfield
(U-Haul Neighborhood Dealer)
Canfield, OH 44406
Services at this Location:
- Mon-Fri: 9 am - 4:30 pm
- Sat: 9 am - 3 pm
- Sun: 10 am - 1 pm
Special Operating Hours
- 7/4/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
I've used this location several times. They have always had the equipment that I need, and they're service is great!CAROLYN S.
Customer did not leave a comment.Benjamin B. | Overall Experience
Use the storage units for 2 1/2 years great working with them and knew that our stuff was safe and would be well taken care of and if there was an issue we talked to them and they worked with use through these trying time was a great experience and would recommend them to family and friendsJeffrey R. | Overall Experience
Excellent experience for the 10 months we used this facility. Will definitely be back if storage is needed and would recommend to everyone. Having the Uhaul rental on site is super convenient!GARY P. | Overall Experience
Customer did not leave a comment.Greg R.
Customer did not leave a comment.Jennifer D.
Customer did not leave a comment.Elizabeth H. | Overall Experience
Customer did not leave a comment.Thomas W.
For five days I was charged the whole month and $ 20 for delay I got the car five a month I'm so sorry you just lost a customer it was not fair you should have charged the five days and $ 20 due to late payment but not charge the whole monthStavros K. | Overall Experience
They loaded carts that I did not need, they removed the blankets I needed also. I called and they said it was an honest mistake. Well my furniture is damaged because of an honest mistake..... the refund of the blankets is for shit. My damaged furniture is much more expensive, the solutions provided where piss poor and provide no resolution that fit the customers schedule. Last time I go with u hual, shit service, shit solutions, make for a shitty move! Thanks for nothing but fucked up furniture.CHRISTOPHER M.
Customer did not leave a comment.Randy B. | Overall Experience
Easy and convenient from start to finish. I will use this facility again.Randy L. | Overall Experience
Customer did not leave a comment.RONALD T. | Overall Experience
GREAT PLACE TO STORE .I HAD A STORED MY CAR PLENTY OF ROOM NO ISSUES ,GOOD OFFICE PERSONELRobert K. | Overall Experience
Customer did not leave a comment.Mickey P. | Overall Experience
This storage facility was very clean and well maintained. Never a sign of any rodents or even any bugs. No water leakage anywhere. Very secure and well lit. Staff was very friendly, helpful and accessible every time! Would highly recommend this place, and would definitely use them again in the future if needed!!Brennelle O. | Overall Experience
Took care of issue with rodent.Larissa S. | Overall Experience
Friendly and very helpfulWilliam R.
Customer did not leave a comment.PATRICIA R.
I want to thank all of the staff for always being helpful and friendly. You made the entire process convenient from the beginning paperwork and monthly transactions and the ability to access our unit. Definitely a good business experience. Thank youDenise H. | Overall Experience
Customer did not leave a comment.Linda A.
Customer did not leave a comment.WILLIAM J.
Customer did not leave a comment.Cheryl K.
Customer did not leave a comment.Glenn B.
Gas gauge! I only drove the truck 32 miles but when I replaced the gas it took over 9 GALLONS!!! That's less than 4 miles PER GALLON. Obviously the truck was not completely full when I took possession of it. Instead of paying for 3 gallons of gas I paid for over 9!!!Doris R.
Very easy and quick drop off.Hope R.
Super easy process to pick up and drop off the rented truck...would definitely use this location again.DEBORAH Z.
Easy to use. Clean. Very pleased!Ryan S.
Very easy to use and the operation here works seamlessly.DONALD A.
Customer did not leave a comment.Andrew M.
Friendly staffGerald K.
Customer did not leave a comment.CAROL W.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Lucas G.
Customer did not leave a comment.SCOTT A.
The desk staff was great (Jodie) answered all questions. Facility And storage unit was clean and easy to get to. Truck rental also was spot on for what we needed. If you are in area of Buckeye rental and are in need of a storage unit stop and ask questions about your needs.JOSEPH C.
Customer did not leave a comment.ANTHONY C.
Never use any of the moving servicesMichael S.
Customer did not leave a comment.Randy E.
Customer did not leave a comment.Jesse S.
Move the transponder for the locator to where the trucks are so the app doesn't tell people that they are not at the right location, and make them walk to the building.....or tell them to do that first, not go to the truckTERESA B.
Customer did not leave a comment.Jamie S.
Customer did not leave a comment.Nicholas T.
Customer did not leave a comment.Justin M.
Great service. Let me in an hour early to accommodate my schedule. Thanks JennDon B.
Customer did not leave a comment.Ronald J.
Customer did not leave a comment.David J.
Customer did not leave a comment.Jennifer D.
Everything went very smoothlyPatricia T.
Staff was very pleasant and the booking process was seamless. There was a winter storm on my pickup date and they scraped the windows and warmed the truck up prior to my arrival. Great service highly recommended them.David R.
Customer did not leave a comment.John B.
Very professional. Did not give me any problems. Straight forward and honest. Had to return after office hrs, went well.Arnel C.
Customer did not leave a comment.Jayson F.
The ailment felt off in the truck. Very hard to keep between the lines. Also when filling back to 3/4 tank of gas, the fill line moved at snail speed which was not explained. Only used 1/4 tank of gas but ended up refilling to a whole tank of gas due to gauge. Spent an extra $25 at least since it was $50 to fill completely with no refundable amount.Michelle M.
Friendly people good place to rent fromGLENN B.
Customer did not leave a comment.Curt W.
Customer did not leave a comment.Shondale P.
Customer did not leave a comment.Richard P.
I did not have an issue with the people or the experience with the people, they were very nice. The truck on the other hand, should be taken off the road and put in a scrap pile. When I picked it up, it seemed kind of loud. Mid-way through the trip, the exhaust fell off. I was on a tight time line and had to get my haul done, so I had to keep going and get it done. The truck's steering was also all over the place and it needs aligned bad. I am not sure what Uhaul's quality assurance is on checking out these trucks before they hit the road, but this was a horrible experience and certainly does not make me want to rent from UHaul again.Matthew S.
I used the online service thinking it would be faster, but it just meant me sitting in the parking lot next to my rental truck waiting for approval and having to upload multiple pictures of my license because it â€˜could not be verified'. Maybe it would be faster if you had people upload the license and it verify it when they book rather than when they're at the pickup location.Leigh V.
Customer did not leave a comment.John B.
Customer did not leave a comment.NICOLE P.
Help with loading and securing of tow dollyMichael W.
They were great since my original reservation had me at a place in nearby North Lima that DIDN'T HAVE A TRUCK! Nice people at this place in Canfield.Tim H.
The woman that helped us with the rental was extremely courteous and helpfulMichael O.
The staff at Storage and More were outstanding!Joseph P.
Our uhaul trailer leaked got some of our stuff wet.Susan C.
Nothing. Everything was great already. Great truck, extremely friendly office personnel, fair price. I will be back.Gary S.
The entire rental process was very easy, and the rental agent was very friendly and helpful. Thank you.Sara P.
Customer did not leave a comment.Debbie W.
The young lady I dealt with was very nice and professionalScott A.
Customer did not leave a comment.John B.
Customer service was outstanding! Highly recommended dealership!Arthur S.
Customer did not leave a comment.Ray H.
Buckeye storage did fantastic !charles C.
Not much these people are nice and cleanRodney S.
Customer did not leave a comment.Jennifer L.
Customer did not leave a comment.John W.
Service was excellentRuby B.
Customer did not leave a comment.Renea W.
Customer did not leave a comment.Kristen B.
Customer did not leave a comment.Colin C.
The person-to-person experience was top notch! Very professional and friendly. The people are what make the difference!Art S.
Customer did not leave a comment.Jeanne M.
Very nice and friendly customer service..Marcus J.
$0.99/mile seems excessive for local mileage. I would rather see $39/day rental with the first 50 miles free, then $0.99/mile for extra. With no gas station close to the rental facility it cost $5 just to go get gas.Art S.
Equipment was good but the truck in itself needs to be serviced. The stearing was very hard and the engine would make noise as if it was about to blow. But I absolutely loved jodi who took care of us at the location.tabitha B.
Fully satisfied - no improvement neededLynn P.
Customer did not leave a comment.Tammy S.
Staff was very friendly nice to work with.Jim W.
U-Haul knew that I was driving from Ohio to Texas and they gave me a vehicle without cruise control I had to drive 1500 miles without cruise control three days later my foot is still hurting it is questionable if I would recommend U-Haul to a friendGary B.
Everyone here was so nice and helpful. The rates are affordable and the storage unit itself was clean.Meagan U. | Overall Experience
Customer did not leave a comment.Carmen C.
Very friendly and accommodating. The two ladies in the front office were easy to work with.DAVID P.
Customer did not leave a comment.john B.
Absolutely no problems while using the storage for over a year of time ... I would use it again and will definitely recommend you to anyone in need of a storage facility. Thank youCindy P. | Overall Experience
Very pleased with storage facility. It met our needs during home renovation.DAVID C. | Overall Experience
Customer did not leave a comment.KATIE E. D.
Customer did not leave a comment.LEROY M.
The inside of the trailer was all muddy and needed thouroughly swept out. Everything else at this location was great. One of the better ones yet. Had some bad experiences recently with a few of the local U-haul locations on renting these 5 x 8 trailers.Raymond J.
We had an excellent experience. The facilities were good and the staff was very helpful.Daniel S. | Overall Experience
I had a good experience and no complaints with this companyStacie M. | Overall Experience
Customer did not leave a comment.James S.
We moved out early in the month but they take pmt. for whole month so we lost our money. But they rented our 3 units to other people and got double the money for them and no refund to us. Dishonest!Mark & Laurie R. | Overall Experience
Great facility. Well maintained and secure. Never an issue.Sherman Ray S. | Overall Experience
Double check, ordered equipment is loaded, especially when pick up is during non-business hoursDavid S.
Truck needed wheel alignment terribly. Steering wheel was turned half way around just to go straight!Gary G.
Disappointed that I was charged $20 for being 1 day late on the rental fee, office knew unit would be emptied by the 19th of the month, this was my daughter's belongings, I was moving.also.Margaret P. | Overall Experience
Excellent storage facility. Prices were very competitive. Will use againJerry S. | Overall Experience
This was a safe and clean facility manned by a caring staff. If we were not moving out of state, we would still be using this facility.Paul M. | Overall Experience
Customer did not leave a comment.Stephenie M.
My BIGGEST complaint is that I requested the trailer to be at a location 10 minutes from my house. This was 40 minutes. This is the 2nd time that I requested a close location for rental and had to drive more than a half hour to pick it up. NOT COOL. ALSO charge more than double to drop off in a different location. So it was cheaper to rent for 4 days and haul all the way back (MORE than 4 hours) than to rent for 24 hours and drop in the location that I moved my son to for college. UHAUL, you need to accommodate better!!Roxanna W.
Customer did not leave a comment.Gary G.
Customer did not leave a comment.Craig V.
Customer did not leave a comment.Daniel F.
Customer did not leave a comment.Brent C.
Staff was very friendly and worked with me on getting a smaller unit.allen S.
I was greeted by the staff on duty and asked to take the trailer across the inside parking lot (as expected). I drove the trailer over to the spot I was asked to take it to, but the staff didn't follow me. I had to remove the trailer and push it slightly uphill to its spot w/o any assistance. The last time I dropped off a trailer here, two staff followed me over to the drop off spot and removed/handled the trailer for me.Carl L.
Customer did not leave a comment.Theodore S.