Customer Reviews for Storage Authority

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Authority

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Noah B. on

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Customer did not leave a comment.

Samuel B. on

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Nothing

Marek C. on

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Scott was very friendly and told me all my options. The truck was spotless, brand new, and very well maintained. Highly recommended this U-Haul location.

JOE V. on

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Was very friendly and helpful, the place was brand new looking and the service was top notch.

Marek C. on

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Staff was very friendly, the vehicle was pretty much brand new. I had zero issues and the whole process from start to finish was great.

Ruben R. on

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Good people to do business with. The facility is well maintained.

Ronnie D. on

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Great service! Great HELPFUL CARING employees! Mt Appreciate to everyone @ u haul who helped me have a Wonderful Experience there! ??

amanda R. on

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Everything was great! Thank you

Anthony I. on

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Customer did not leave a comment.

RON S. on

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An earlier open on Sunday

Terry S. on

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Everything went well and quick. The people were very pleasant.

paul B. on

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Mark B. on

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Cullen B. on

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be more compentent and have a better attitude

mark T. on

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Robert M. on

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Friendly staff and clean location. Very helpful. I'd recommend Storage Authority in Mulberry to anyone. Great job guys! Keep up the great work!

tina W. on

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carlos H. on

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Customer service is amazing. Huge thanks to Kathy. Scott will do what he can to accommodate your needs. Awesome place!

Rex L. on

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Without going into our personal details, management at different levels went above and beyond for us with great customer service! We highly recommend U-Haul to everyone!

DIANA L. on

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Not anything I can think of right now. Just keep the happy friendly ways you handle your customers and you will do just great. Thanks for all your help. GOD BLESS your new business.

Pervy W. on

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derreck M. on

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The staff are very professional and will go above and beyond to make sure you are happy. The storage units are spacious And very clean with easy access throughout the facility. Keep up the good work Mulberry group.

anthony S. on

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Bad service...

Chris M. on

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Angel S. on

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Great costumer service provided at this located Scott was very helpful.

Edwin M. on

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Not a thing. Very pleased with the customer service.

Carlette M. on

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Customer did not leave a comment.

Pervy W. on

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I can not of anything that could be improved. The truck and dolly we ready to go when I arrived. Everything went according to the contract.

Sherryl R. on

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This is a new store in my neighborhood. They had plentiful stock. My rental only had 93 miles new vehicle. It was perfect for apartment move. The employees were very helpful, knowledgeable with what I needed for move. I will definitely be a return customer & quick to refer family & friends!

Joseph D. on

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Robert V. on

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Shawn Christophe F. on

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Brett B. on

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Juan G. on

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Delbert A. on

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Crap they charged my credit card 21 dollars over the cost of the rental and refused to say why. Never use this place again

Keith C. on

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Damian S. on

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Excellent customer service

KARLA M. on

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bradley T. on

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Douglas D. on

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Kevin M. on

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patrick J. on

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Beautiful new facility. Return process was handled smoothly and professionally. This facility and staff members are an asset to U-Haul.

Angel P. on

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Great customer service. The lady in high heels got under the trailer to unhook the chains.

Farrah T. on

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Hold time when you call is way too long,

Bryan P. on

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amanda R. on

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Mark W. on

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