Customer Reviews for Storage Made EZ

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Made EZ

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Luis R. on

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Great aervice

Nathan H. on

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Customer did not leave a comment.

Guy J. on

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ALEXANDER T. on

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Make sure you tell the truth to customers. I was told I have extra days for the truck but was questioned and money deducted from my account when I returned the truck. Too bad

Nicoals O. on

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I dropped the truck off after-hours in a drop box. It was fine, and I had no major issues.

Jose S. on

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Nice employees, help me a lot with my moving experience

samuel K. on

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Amazing customer support, my #1 choice in the future

Rob S. on

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RHEAL P. on

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Kevin S. on

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The trailer had 2 feet of snow on it when we got there. Should have been cleaned before we arriveded.

marymargaret F. on

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jimmy A. on

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Jacob J. on

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The management team at this location did go above and beyond to help me with out having to call any other place or go antother place when I had an unexpected breakdown and in need of of help and I have rented from Uhaul Nationwide over the years and have never been so pleased.

tom S. on

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They had my equipment, as promised, when I needed it! Very friendly and helpful staff.

Gina R. on

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Nothing! Staff was amazing and so is the place. The benefits you offer for veterans made us feel truly appreciated!

Jane M. on

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Customer did not leave a comment.

Nathan H. on

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Melinda provided above excellent customer service and was detailed when explaining the rental agreement and took the time to walk around the truck with me.

Melinda J. on

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Jame W. on

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Kreg P. on

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We bought the uhaul insurance because we had a long trip. A rock hit the windshield (of course), but since it wasn't our fault and we had insurance we thought we were covered. We turned it in and we're still charged a $150 deductible. We have been on hold with uhaul for over an hour trying to get a refund of the deductible since the drop off location said uhaul would refund us because it wasn't our fault. Apparently that isn't possible. We are now paying $290 for a small crack. The 2 locations we dealt with were excellent. Customer service has been awful and will not be using them again.

John A. on

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The folks there made sure that my truck and trailer was ready for pick-up when I arrived. The equipment was in excellent shape and clean.

Jessica B. on

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Awesome customer service! Headlight on truck was out and wipers could be changed. Overall great location. Would use again.

Roy D. on

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ralph M. on

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cindy W. on

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Just clarify to customers that pickup time is an actual “appointment” and not a fluctuating time. ie: any time after the time set up. Since the customer may loose the vehicle reservation if they do not pick up the vehicle within an hour after the set time.

Aneda M. on

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Customer did not leave a comment.

Michael S. on

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Friendly help

Jean L. on

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Extreme unsatisfactory condition of the truck. This was a 1-way rental for just over 400 miles and the truck ran AWFUL. I’ve never been so unhappy with a truck rental from u-haul. What should’ve been a 6 hour trip took 9 hours with 2 children and 2 animals following behind because I struggled so much with the truck. The brakes were sticking very bad, engine had no power and the steering was extremely loose. On top of that, oil was leaking all over the outside of engine. I do not know that I will ever rent or recommend U-Haul after dealing with this truck.

SUSAN S. on

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William H. on

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Anthony C. on

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Sean H. on

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