I think the truck should be checked out with the employee and customer.. Not thru a email. But my experience was all good
Lynette C.
Customer Reviews for Storage Solutions Deer Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service
SHARON S.Jackie does a wonderful job. No problems whatsoever!
ELIZABETH S.Thank you
WILLIAM R.The girl that set me up with the rental said that the card that I gave them as I was renting it would not get charged. And that they can charge a different card when we return the uhaul. She was wrong or lied and uhaul immediately charged that card and overdrafted my account. I obviously would not have used that card if I would have known. I was charged a 35$ overdraft charge. Also it took 35 minutes to get me into the only uhaul they had at this location. She said the system was slow. But who knows.
CHAD F.everyone was professional and courteous
EDWIN P.Very good experience. Courtney was very helpful. Will rent from this location again. Thanks.
Philip J.Exceptional customer service, knowledgable and friendly. Great location.
Shannon C.I am disabled and a senior. The 15" moving truck I had, had no running board and to get in and out was a painful nightmare. I didn't even fill with gas because getting in and out was so painful.
Barbara W.Make sure the fuel tank is full when equipment is picked up.
Danny H.Perfectly good.
Glenn A.Great service.
Robert R.I rented a U-haul for a day a week prior to having to move from my house I sold so that I could get a few things moved before the following weekend when I had to be out of my home. I had to rent a Budget truck the following weekend because another U-Haul rental location (DP Storage in Deer Park) failed to take a credit card when I phoned 2 weeks prior to reserve a truck therefore, there was not truck available. Budget charges $0.99 a mile in addition to making you fill the gas tank. Much more expensive than U-Haul. Next time I will rent a U-Haul from Storage Solutions.
Laura C.