Customer Reviews for Storage Solutions Nine Mile
(U-Haul Neighborhood Dealer)

7 reviews

5920 Hwy 291   Nine Mile Falls, WA 99026

(509) 590-1642

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(509) 590-1642

5920 Hwy 291
Nine Mile Falls, WA 99026

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The truck stunk of an alcoholic chain smoker. And there was a smashed light bulb in the back.

REBECCA HELEN G. 
Rating:
5.0

Customer did not leave a comment.

Brenda C. 
Rating:
5.0

The lady that helped us was very nice and had beautiful location with very easy access for a large truck. Can't thank Courtney enough for all her help.

RANDALL J. 
Rating:
5.0

Customer did not leave a comment.

Jamie O. 
Rating:
3.0

I am disputing the mileage. In less than 45 minutes driving on winding, icy roads, with a 50 mph speed limit, I was billed for 70 miles. That is absolutely absurd.

Travis A. 
Rating:
1.0

Uhaul is disgraceful! My reservation summary showed an estimated tax of $15.94. When I picked up the truck, the tax ballooned to $58.06. When I asked if it was a sales tax, I was told it was a "Uhaul tax". In other words, a rip-off. I was allowed 5 days to make my trip although I was sure I could do it in 4. The agent said not to worry because I would be refunded $40 for each day that I didn't use. I returned the truck in 3 days but got no refund. The truck I rented was clean on the inside but filthy on the outside. I know that it wasn't a fast turnaround because the truck was on-site at least a day before I rented it. Uhaul failed or misled me in nearly every aspect of this rental.

John Y. 
Rating:
5.0

Very friendly and helpful staff!!!

GREG S. 
No reviews have been submitted for this location.

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