Very nice location. 10/10
William H
Storage Solutions Nine Mile
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nine Mile Falls, WA 99026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Very disappointed with U Haul central office customer service to be sent 15 minutes and 10 miles further away ( that’s an extra gallon of gas as well as time) and when I arrived that site had not been notified to expect me. A phone call and extra time to correct this oversight. Then because I had to drive further I was just below 1/2 on the gas gauge and was charged $13 extra. When I called to discuss this extra charge the person put me on hold and then a female supervisor came on and rather rudely told me my contract does not guarantee the drop off location but does say I must return with half a tank. I then drove to a gas station and added 1.2 gallons for $4.60 and then it was 1/2 tank. Overall took me 40 minutes to return plus extra 30 minutes to drive the extra distance back and forth
Edward RScott was friendly knowledgeable and on the ball. excellent service thanks
Ronald KIt was closed when I got there and there was no clear instructions on where to leave the truck key.
Chelsea LIt's nice having the storage company integrated with the U-Haul company. In this case it was the 9 Mile Storage Solutions. The representative I worked with helped me change my order on the day of pickup, and was nice about it. He also helped me figure out some of the trucks mechanical things - how to release the parking brake, and how to put my padlock on the sliding door. Thank you!
Susan O