Customer Reviews for Storage Solutions of Hays
(U-Haul Neighborhood Dealer)

765 reviews

765 E 41st St   Hays, KS 67601
(Just N of Hwy I-70 East of Home Depot)

(785) 261-4611

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(785) 261-4611

765 E 41st St
Hays, KS 67601
(Just N of Hwy I-70 East of Home Depot)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

GREGORY R. 
Rating:
5.0

Polite staff for the one I talked to. Told him everything wrong with the repairs and he apologized about them. Said he would get the truck fixed ASAP.

Orion H. 
Rating:
5.0

Great as always

BRADLEY B. 
Rating:
4.0

Difficult to reach by phone, otherwise excellent service! Highly recommend!

PAMELA H. 
Rating:
5.0

Customer did not leave a comment.

ROY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHLEY A. 
Rating:
4.0

Customer did not leave a comment.

SHERRY S. 
Rating:
5.0

nothing the help was outstanding

VERNON B. 
Rating:
5.0

Nothing at this location. John was superior to rent from. Great customer skills unlike the Scotts Bluff location with Peggy never returned a call from Monday until Wednesday. Very poor customer service. She needs more training!

MARILYN S. 
Rating:
5.0

John treated me great! Great, fast and courteous experience!

LOYALL N. 
Rating:
5.0

NA

RYAN W. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

John at the U-Haul place couldn't be any nicer and so organized!

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Storage Solutions of Hays was there when I needed a last minute storage unit and communicated well during move in and move out.

Myranda M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley F. 
Rating:
5.0

Run by top notch people. John is really nice and helpful for whatever your needs are.

Erik S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dedrick H. 
Rating:
5.0

Fast return service. Respectful and helpful customer service.

Vickie W. 
Rating:
4.0

Customer did not leave a comment.

Apryl S. 
Rating:
5.0

Customer did not leave a comment.

John Z. 
Rating:
5.0

Customer did not leave a comment.

CAMRYN C. 
Rating:
3.0

They are nice but the truck didn't run all that great and while loading we had to use the cargo lights which ran the batteries dead. Had to find someone to jump start us.

Jason J. 
Rating:
5.0

Customer did not leave a comment.

Savannah S. 
Rating:
5.0

Customer did not leave a comment.

JOLENEMARIE M. 
Rating:
5.0

Quick and friendly check in. When we returned the truck check out was very quick and we were on our way. Thank you U-Haul.

DAVID F. 
Rating:
4.0

Customer did not leave a comment.

Jack V. 
Rating:
5.0

Customer did not leave a comment.

Jessica H.  |  Overall Experience 
Rating:
5.0

John and his staff are always KU d and accommodating. We are blessed to have them in Hays.

Jeremy M. 
Rating:
3.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Great storage facility, secured location

Salvador C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
4.0

Outside of truck could be washed but otherwise everything was great. Service was very friendly and understanding.

Jeffrey G. 
Rating:
5.0

Excellent service. Couldn't be happier.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

LANCE S. 
Rating:
5.0

The Hays UHaul facility is by far the best service I've experienced. They're efficient with the process and keep their equipment in near-new condition. I knew my rentals would always be ready to roll at the quoted times, also clean, safety inspected, and in working order. Their standards are above all others; their towing/hauling suggestions have always been helpful, sometimes humorous, and delivered with genuine concern. Storage Solutions of Hays is simply a step above the others.

RONALD R. 
Rating:
5.0

The Hays UHaul facility is by far the best service I've experienced. They're efficient with the process and keep their equipment in near-new condition. I knew my rentals would always be ready to roll at the quoted times, also clean, safety inspected, and in working order. Their standards are above all others; their towing/hauling suggestions have always been helpful, sometimes humorous, and delivered with genuine concern. Storage Solutions of Hays is simply a step above the others.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

JEREMY B. 
Rating:
1.0

Do the prices you quoted

RANDY A. 
Rating:
5.0

Best experience. Don't change a thing! Thank-you

Stephen C. 
Rating:
5.0

just keep doing what you are doing

DAVID H. 
Rating:
5.0

Nothing

LARRY S. 
Rating:
5.0

CHECK OUT ALL EQUIPMENT BEBORE CUSTO.ERArrives to rent it PMEMT

ALAN F. 
Rating:
5.0

Fast and friendly for both trips; one to unhook car carrier, the other to turn in truck after unloading it.

Arthur L. 
Rating:
5.0

John was great and took care oif us a very efficient manner.

RICHARD Z. 
Rating:
5.0

Customer did not leave a comment.

ron R. 
Rating:
5.0

Always super nice and really relaxed. I've been there twice already and I will be back! Makes spending money easy with how nice they are!

ZACHARY G. 
Rating:
5.0

NO PROBLEMS!

Alan W. 
Rating:
5.0

Best uhaul rental site I've ever been to

ZACHARY G. 
Rating:
3.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Terrence H. 
Rating:
5.0

Very friendly. Let me turn the truck in early, met me at the door with his face mask on to take the keys. Great people

Jessica J. 
Rating:
2.0

Owner had a problem understanding why I was dropping it back off with him, also told me that if he only had one or two he would save it for someone else.

NATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Martin L. 
Rating:
4.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

JACK W. 
Rating:
5.0

Customer did not leave a comment.

Kelly D. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

BRENDAN M. 
Rating:
5.0

Customer did not leave a comment.

Douglas T. 
Rating:
5.0

Customer did not leave a comment.

Tanya K. 
Rating:
5.0

Excellent service! The rental agent went above and beyond to help resolve issues with getting brake lights and turn signals working properly so I could keep on schedule!

Barbara C. 
Rating:
5.0

Customer did not leave a comment.

Jose H. 
Rating:
5.0

Customer did not leave a comment.

DARIN N. 
Rating:
5.0

Awesome service

James M. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE H. 
Rating:
5.0

Customer did not leave a comment.

JAMIE H. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

gerald R. 
Rating:
5.0

Customer did not leave a comment.

Samuel S. 
Rating:
5.0

We were able to reserve a pickup on very short notice on Sunday. Will definitely use them again!

Lynn Z. 
Rating:
5.0

No problems at this end other than the fact that the original location had never updated the order and told them that the trailer (which didn't fit the truck we were transporting) was not picked up and therefore would not be dropped off.

david C. 
Rating:
3.0

Customer did not leave a comment.

Jerome V. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA G. 
Rating:
5.0

Moving can be and for me was a very stressful time however this guy at this U-Haul is amazing. He was kind, helpful and honest. Absolutely NO hidden charges. The truck was in pristine condition. Thank you again!

Kassey O. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Shelton R. 
Rating:
5.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

John was friendly and very helpful. Great experience.

ALAN S. 
Rating:
3.0

Customer did not leave a comment.

Brynn M. 
Rating:
5.0

This uhaul location is awesome. John is very friendly and helpful. Would definately rent here again.

Christine D. 
Rating:
5.0

All i can say is i am very happy with the experience with the man in charge and the pickup was fantastic.My main vehicle of transportation is a 1971 Chevy 1 ton with no air conditioning so i enjoyed your new truck with the air on full blast.

NICHOLAS D. 
Rating:
5.0

Great customer service- would definitely recommend this location to everyone!

Paul K. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL W. 
Rating:
5.0

The representative at this location was quite kind, courteous, and helpful. I look forward to visiting this location again when I need a truck rental.

Rebecca K. 
Rating:
5.0

Customer did not leave a comment.

TANNER R. 
Rating:
5.0

Superb customer care! I was fortunate to have John, the owner, assisting me during my move to Hays. He provides outstanding service and he's always on top of his business to make sure your needs are met. Even when no vehicles were available for my last move from his storage units to my house, he saved my number and called me to let me know one pick-up had become available. He provided me with contacts to help me with lifting/moving my boxes to my final destination (he actually was extremely nice to coordinate with them too). What else do I need to mention? This is by far the best Uhaul location I've ever been to

EDGARDO O. 
Rating:
4.0

Customer did not leave a comment.

Lance P. 
Rating:
3.0

Customer did not leave a comment.

Sherri L. 
Rating:
5.0

Customer did not leave a comment.

Katiara P. 
Rating:
5.0

John at the Hays U-Haul is wonderful...……..very kind and professional.

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

DALE M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH P. 
Rating:
5.0

Customer did not leave a comment.

Louis R. 
Rating:
3.0

Make sure ac works it worked only part of the time.

LARRY R. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

JEREMY D. 
Rating:
5.0

Customer did not leave a comment.

BRADLY S. 
Rating:
5.0

My experience was great.

RAYMOND C. 
Rating:
5.0

No improvements necessary! John and Tyler are always so courteous and professional! We enjoy doing business with them and will continue to refer others their way!!!

JENNIE A. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

The owner/ manager was always very friendly and helpful. He offered any assistance he could provide and gave us some lock spray to free the frozen lock. I am very pleased with his facility and service

Randall J.  |  Overall Experience 
Rating:
5.0

Amazing and very friendly people. Would come again.

Ayden S.  |  Overall Experience 
Rating:
5.0

We appreciate this well-run facility and the friendly manager . . . and the root beer barrel candies!

CHRISTINE E W.  |  Overall Experience 
Rating:
5.0

Pleasant staff.

Nolan J.  |  Overall Experience 
Rating:
5.0

This storage facility is the best one we have used so far. The owner was so friendly and very helpful to all our needs. I give this place an excellent rating!

todd m.  |  Overall Experience 
Rating:
5.0

Had a great storage experience!

Breanna K.  |  Overall Experience 
Rating:
5.0

They were amazing to work with! Would definitely recommend them to anyone looking for a storage shed.

Best W.  |  Overall Experience 
Rating:
5.0

Great and friendly service.

JOSH M.  |  Overall Experience 
Rating:
5.0

We enjoyed their business and assistance.

Angela C.  |  Overall Experience 
Rating:
5.0

John was extremely helpful whenever we needed something and very pleasant to work with. A great experience.

Deborah P.  |  Overall Experience 
Rating:
5.0

If we ever need storage space again, this is definitely where we'll go!

Joye W.  |  Overall Experience 
Rating:
3.0

Very nice facility

SAM P.  |  First Impressions 
Rating:
5.0

Unit was clean and undamaged. Easy to access. Staff very friendly and helpful.

ADAM S.  |  First Impressions 
Rating:
5.0

John was awesome. Super nice guy. Took me to find my unit, explained everything in great detail. Unit was cleam and we`ll kept. Thanks

STEPHANIE C.  |  First Impressions 
No reviews have been submitted for this location.

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