Expect the manager at Storage Solutions to be kind, polite and efficient ~ Always a good U-Haul rental experience at Storage Solutions in McComb, Mississippi!SAMUEL B.
Customer Reviews for Storage Solutions of McComb
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Lisa L.
Customer did not leave a comment.WILLIAM EDWARD C.
The attendant was a little rude. I said I just received a call to go pick up the truck and she said she didn't talk to me. We keep going back and forth and then she finally listened to me and go my name correct.Mary-Anne T.
The manager was excellent. I would use this Uhaul / storage again.Sonya W.
Very clean and easy access for the pickup.Scott H.
Great experience throughout!Rosealyn M.
Nothing, it was the first move l had. It was awesome. Thank you. Got the job done early then expected. Will use again for future needs.Deborah M.
Customer did not leave a comment.johnnie C.
Customer did not leave a comment.Lila T.
Local location was awesome. Went above and beyond. Big issue I had with uhaul as a company is that I reserved a 26' truck well in advance and I wouldn't have called on 8/6 to confirm my unit I wouldn't have known that a truck was NOT available until I showed up at 630am to pick up. This is shameful during a stressful like moving. Local location saved the day by coming in early to clean and have a 20' available.Michael R.
Kathy is an exceptional Representative for Uhaul/McComb. If other locations were as speedy and efficient as Kathy Uhaul would be great!!Troy D.
My dad ( Ronald Moore) went in to pay the bill and arrived at 11:10 and the lady was walking out and told him that he could pay his bill online and that they closed at 11:30. She didn't offer to go back in and take his payment. I am looking online to see how to get this paid for them but I can't find a total or option to pay. Very Frustrating! Wouldn't have taken the lady much time to just take his payment and be done with it, especially with it being 20 minutes before they were suppose to close anyway.Ronald M.
Customer did not leave a comment.Tammie H.
I first made reservations for truck rental at u-haul wanda's Flea market on heat 51 in Mccomb,ms about 2weeks ago. I show up to pick the truck up. Uhaul rental business is closed. I call the owner & she said my reservation was not in compter. I watched the girl down load my data in the computer with a committment to picked the rental @3:30 pm. I get a call from home office in Jackson ms to pickup the truck @ 2:00 pm. I then had to call another u-haul dealer and luckily this is where my reservation was sent to! I had no one call me. I located the truck due to my dilgence and it was dirty inside. The lady at Storage solutions was nice! uhaul Corp. should revoke Wanda,s handling there business!dale P.
We picked up outside of normal business hours and spent a lot of time on the phone with 24/7 service. If the email would have contained instruction on how to ensure your location on your phone was configured correctly it would have avoided a lengthy call and the hold time was excessive. The service rep on the phone was extremely pleasant and helpful.Michael R.
Customer did not leave a comment.Kimberly B.
Customer did not leave a comment.David H.
The pickup location was nice. But the customer service line to help was awful. It was not a good experience. The emergency line , was answered by a man who â€œ didn't work for uhaul anymoreâ€ so we were stranded for a while. The lady at the Hattiesburg location was helpful and compensated my unit that was â€œ unrentaableâ€ so she upgraded for free. Nice.Eric H.
Customer did not leave a comment.Krystal M.
The customer service was great I got my uhaul at a reasonable price and pick up and drop off times were very convenient.Latasha S.
Customer did not leave a comment.David W.
Customer did not leave a comment.Kelby B.
Customer did not leave a comment.david W.
Nice ladyJack M.
Customer did not leave a comment.Sophia W.
Customer did not leave a comment.Stacy W.
Customer did not leave a comment.THERESA B.
Our reservation was bounced around and we were charged more for mileage because of the move of our reservation.John K.
You need some pick ups available in McComb.edward H.
Customer did not leave a comment.Lynn G.
Customer did not leave a comment.katrina B.
Very fast and easy pickup and drop off! Great people to deal with!Jake R.
Customer did not leave a comment.Muriel S.
Customer did not leave a comment.Charles P.
Customer did not leave a comment.Michael H.
THE TRUCK WAS OLD AND MADE ALOT OF RATTLINGGARRY S.
Customer did not leave a comment.shawn H.
Customer did not leave a comment.TIM P.
nice facility very cleanHAROLD T. | First Impressions
The trailer was terrible. It felt dangerous to drive with. Would never rent another trailer based on this experience.Pyran T.
Customer did not leave a comment.Mark A.
Customer did not leave a comment.Cheryl L.
Customer did not leave a comment.Timothy P.
Customer did not leave a comment.Noris L.
Customer did not leave a comment.Neantron J.
Customer did not leave a comment.James L.
Customer did not leave a comment.Mark A.
Customer did not leave a comment.Amanda L.
Speedy and courteous customer service, it was a wonderful customer service experience.SYLVIA W.
There is nothing Your Sale person at the place was very nice. Had the truck ready to go.Rhonda N.
Customer did not leave a comment.JEFF C.
Customer did not leave a comment.Frank R.
Customer did not leave a comment.Laura V.
This location, Storage Solutions of McComb, is excellent. The facility is clean, well-maintained, and secure. The management is top notch, friendly, and very professional. I highly recommend this location to anyone.Mike L.
Online will sign in as a problem Also it asked me where I was moving to But I was not moving to anywhere But I was forced to put an address in the box Maybe there should be a choicethat says I'm notRandall T.
Customer did not leave a comment.MAKITA W.
When I picked up the trailer Kathy (the agent) said there was a notation that UHaul would like it returned to a Hartford location rather than my local office which wouldn't have been a problem. But when I called the 800# there was no record or note of that in the system.Stevan F.
Customer did not leave a comment.Katrina W.
Customer did not leave a comment.freddye G.
Customer did not leave a comment.Sherry S.
The place I picked up the truck from was great. But I need to say that U-Haul needs to fire every person in their Jackson,Mississippi office. These are the worst, I think AT&T does a better job than these people. I will never rent from U-HAUL againNoah C.
Customer did not leave a comment.STACY D.
Mileage should be UNLIMITED due to U-Hauls being used for Out Of Town Purpose As Well.No problems with the Vehicle just the charge for the mileage is Ridiculous when traveling out of town.anglia H.
Always willing to helpLinda J.
Customer did not leave a comment.BECKY W.
Kathy was awesome! Highly recommend.Greg K.
Customer did not leave a comment.Harold T.
Customer did not leave a comment.Marilyn V.
Customer did not leave a comment.Tiffany C.
This rental was handled primarily by people on the 1-800 line. The employees could not have been any nicer. Each one I talked to was very professional, kind, and helpful. The entire process went as smooth as anyone could ask for and I was very pleased.Dale S.
Picking up the truck and transport was much harder than it should have been. Communication goes a long way! It was the worst experience ever.Chad W.
Customer did not leave a comment.Diana B.
The office is extremely small.andy K.
Great Customer serviceKenton C.
Customer did not leave a comment.Mike H.
Customer did not leave a comment.cyril A.
Customer did not leave a comment.Jeremiah P.
Customer did not leave a comment.DAVID W.
Everything was good except for this location didn't have one of the equipments that I needed, which was the furniture dolly. But other than that, please keep up the good work.Renet C.
Customer did not leave a comment.PAUL B.
The agent was very helpful and to the point. She answered all my questions and explained everything well. I reserved a 15 ft truck but received a 20 foot as this is what was available.RJ P.
This site was the second drop-off site. Final site was EXCELLENT. The first drop off site provided by UHAUL is no longer affiliated. Had to call the UHAUL customer number TWICE to get redirected. First time was sent to voice mail and call never returned.Michael M.
Customer did not leave a comment.DONALD C.
Wonderful service!!Bridgett L.
Customer did not leave a comment.SAMMY R.
Kathy was great to work with. She was very sweet and helpful.robin M.
Customer did not leave a comment.Nancy B.
Customer did not leave a comment.Richard M.
Customer did not leave a comment.Charles S.
Customer did not leave a comment.Cheryl G.
Very professional, 10 minutes in and 10 minutes out. Would rate them a12 on a scale from 1-10Robert K.
Customer did not leave a comment.lawanda H.
Everything was excellenttamara A.
Customer did not leave a comment.Art C.
Please lower your per-mile charges, $.99/mile isn't affordable to many of people. Almost $90 to rent a 15-ft truck for just one day is very expensive.Giles S.
Easy and quick return. ThanksMicheal A.
Customer did not leave a comment.Robert H.