better control and disclosure of pre-existing damage
Brian W.
Customer Reviews for Storage X
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Muy bueno lo recomiendo, no hablo el inglés pero su empleado habla un poco, me explico todo de manera fácil y lo mejor es qué hay donde parquear mientras rentas la Vans, es seguro y permitido dejarlo por varios dÃas la mayorÃa de veces lo rento por 2 dÃas, llego en mi carro lo dejo parqueado los dos dias y lo recojo cuando dejo la Vans y no he tenido problema alguno. 100% recomendado. Very good I recommend, I do not speak English but your employee speaks a little, I explain everything easily and the best thing is what is where to park while you rent the Vans, it is safe and allowed to leave it for several days most of the time I rent it for 2 days, I arrive in my car I leave it parked the two days and I pick it up when I leave the Vans and I have not had any problem. 100% recommended.
Camilo J.Congratulations for the customer service provided by his staff Mr. Brian explained everything to me and they delivered the car which was mechanically excellent and very clean, the best thing is the added service that I was able to leave my vehicle in their facilities while using the Vans. 100% recommend it.
Camilo J.Congratulations for the customer service provided by his staff Mr. Brian explained everything to me and they delivered the car which was mechanically excellent and very clean, the best thing is the added service that I was able to leave my vehicle in their facilities while using the Vans. 100% recommend it.
Camilo J.Incredible customer service experience at Port Washington!!
Manijeh B.The pickup location was for 9:30 but the location did not open until 10. The person who processed my pickup did not know anything about operating the vehicle and put down a different dropoff location without telling me which I am now fighting as I was charged for an alternative drop-off when my confirmation clearly shows the intended drop-off. The 3rd party operators of both places told me that U-Haul's system is poor and they get complaints all the time. When your own partners complain about you, it cannot be a good thing.
Peter G.They went above and beyond to accommodate. Everything was seamless, quick, and easy. Personal touch.
Diana G.All good ..very professional
CESAR J.great
John R.Super helpful in getting the trailer unhooked, easy check-out process
Jennifer C.Owner/manager was very helpful, and accommodating. A very good no excellent experience
Alan S.Great Service!
Jose S.Excellent service at this U-Haul location. Easy to make reservation, Easy to rent, Easy to return. The truck was clean and well maintained. David was extremely helpful from start to finish.
Brooks W.Great customer service by Brian. We got our truck and trailer very fast. It was clean and almost brand new. Brian also helped us reverse a small storage room in Port Washington at a very fair price. Great experience.
JUANCARLOS V.fast pick-up clean truck easy return very good pricing
BARRYL J.The truck would not start while temporarily parked with flashers on in the middle of the street & it took close to 3 hours for Road Service to come & get it started. The serviceman sugessted that the truck should be swapped out since he could not figure out why it happened but they would not do it. Thank God the truck started fine the rest of the rental time. Needless to say, I lost multiple trips while the truck was disabled.
STEVENCHARLES C.Great customer service!
Nicole K.5 stars all the way. Excellent! Experience could not have been any easier or smoother.
PETER DAVID M.Brian was very responsive to my calls and got me into a vehicle when another UHaul dealer was unresponsive.
AUDREY BETH S.Absolutely phenomenal customer service from Brian. Extremely professional and would recommend to anyone!
MICHAELJAMES C.Bryan was awesome! Very accommodating and helped make our move seamless!
Billy C.Very helpful and courteous! 👍
Doug Z.David did a great job. was prompt and respectful and answered all questions politely and professionally. Would highlly recommend this location as best service I've had at a u haul. Aldo iacono
Aldo I.Best U-Haul location in Nassau.
Manijeh B.Storage X is now the most convenient place to rent a van/moving truck in Port Washington. Brian, the owner, is friendly and professional.
Victor S.Brian and the staff at Storage X made the transaction very easy. Will definitely rent a truck from them again.
Salvatore J.The staff was extremely helpful. From hooking up the trailer, testing lights and brakes it was incredible first class service.
John C.Brian was very helpful. Please note that the Google street view pics are old; he has fixed up the place!
Neill E P.Staff was super friendly and helpful. The location was very convenient. From pick up to drop off - Overall a great experience with U-Haul.
IANS H.My dealings with Brian were exceptional. He was caring and thoughtful and did everything he could to insure that we were satisfied. Kudos!!!
Eric Scott P.Owner is very friendly. Cargo van was very clean and well maintained. Will come here again.
Gilbert F.A+ Service.
Brian S.