Customer Reviews for Store 66 Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Store 66 Inc

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Alice K. on

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The staff at this location were very professional.

mike O. on

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Customer did not leave a comment.

Lucien B. on

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The equipment has no bearing on the location which had good service and were very friendly. (1) The truck had 139,000 miles, & smelled horrible, (2) The truck handled like a 30 year old vehicle and felt very unsafe. (3) The truck was so worn that the steering wheel literally had rubbed off and was filthy. 1 ?? for the equipment. Should get a free rental for future to try again.

Mark S. on

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I was very impressed with the service

Peter C. on

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It’s is truly a pleasure to rent from this location. Make a reservation and you are in and out in minutes. Drop off is even quicker. Thanks

Keith D. on

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It is really about the trailer that was provided to me. It seems to be on it's last leg. The straps continually slipped and had to be re-tightened. It is amazing that my vehicle did not come off of the trailer during transport. I suspect the location where I picked up that trailer gave me the biggest piece of junk they had to get rid of it.

Valerie J. on

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Customer did not leave a comment.

Armando P. on

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...PERFECT....

Justin K. on

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Customer did not leave a comment.

Jose O. on

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Nothing

Kimberly D. on

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Awesome customer service

Todd H. on

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Customer did not leave a comment.

willard B. on

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Rene G. on

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Natalia V. on

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I went to this locations since I needed to get a furniture dolly; however, when I received the truck they did not have the furniture dolly, it was broken.

Justin K. on

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Customer did not leave a comment.

Todd H. on

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Harold M. on

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TODD T H. on

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Hayden C. on

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Service is always the best, truck is always ready on time and clean as expected. No hiccups. This is my third time using this U-Haul Center, and I recommend it to everyone in the area

Claudette S. on

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Customer did not leave a comment.

Sharon S. on

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Store 66 - on Forest Hill Blvd in West Palm Beach is a wonderful place to rent a Uhual. The staff is friendly, the van was spotless and their bathroom was very clean. My experience was very good. I highly recommend you choose this location.

ED J. on

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Customer did not leave a comment.

Stewart M. on

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Nothing, everything was perfect.

Dora E R. on

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Drop off on different location would help

DASHELL L. on

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Superb! Locked overnight box was easy to find TY!!

STEPHANIE A B. on

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Great customer service very friendly

Matthew W. on

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Line was crazy long, they do not appreciate or honor your technology. I downloaded the app, went through every single step, took photos of ID, found my vehicle, went to collect it and a kid says, oh I just rented that. To which I said, well I had this truck reserved, then they said the app doesn’t matter and you need to stand in this 30 minute line. Once I finally got to the line the woman was like, oh you have already signed the waiver, but I don’t have this vehicle I will give you another. I tried to explain that they gave away my vehicle but no one seemed to care. I believe that U-Haul corporate put the app in place to relieve stress for the people that run these stores but they don’t see it that way. They see it as more complicated and not worth it. Perhaps they just need to understand it better or see the big picture. The truck I had was beautiful, clean, well maintained, drove perfectly for such a large truck. I liked the app and it’s usability even though it did freeze several times. Overall my only issue was the store people.

Aaron B. on

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Customer did not leave a comment.

michael L. on

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Customer did not leave a comment.

GUSTAVO G. on

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The waiting time was terrible I was supposed to be in and out and took me 2 hrs to pick up and 1 hrs to dropping off Terrible

ROBERT H. on

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Everything was very good

Adam S. on

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Uhaul needs to help this franchise. Computers were running extremely slow and apparently it was a problem with the Uhaul system

REED C. on

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Exceptional and personal service

john G. on

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I would prefer a different checkout procedure or the ability to check in the vehicle with a live person.

Kyle K. on

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Make sure customers returning trucks don't park in ways that block other customers' cars. I had to extend my rental an extra day because when I went to return the truck after business hours, multiple U-haul trucks had been parked surrounding my car. Clear signage in parking lot would be nice.