Customer Reviews for Store Here Self Storage
(U-Haul Neighborhood Dealer)

26 reviews

2020 W Pioneer Pkwy   Pantego, TX 76013

(682) 305-3839

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(682) 305-3839

2020 W Pioneer Pkwy
Pantego, TX 76013

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jorden M. 
Rating:
1.0

The guy at the front desk was very rude. I scheduled my pick up time for 4:30pm and I arrived at 4:22pm to sign and pay and hopefully leave on time. The man at the desk was away, the sign on the door said “call this number if we are not here” after calling multiple times (the number did not work and rang once then said “the caller does not have a mailbox set up - goodbye” Once he returned at 4:46 he was extremely rude and blamed me for “not calling the number” he seemed like he was having a bad day but there was no need for his bad attitude when I reserved the U-Hual more than 24 hours in advance.

Justine A. 
Rating:
3.0

Google maps seems to be having an issue with where the entrances wants you to access the facility through a back entrance that doesn't even exist.

Georgina H. 
Rating:
1.0

The man was rude and told me to get out

SHAMIKA M. 
Rating:
5.0

Customer service was nice and friendly, fast and efficient.The office was closed when I returned just didn't like all the process I had to do to return uhaual.

Annette H. 
Rating:
5.0

Thanks for being so helpful

Maurice P. 
Rating:
3.0

This is a self storage place and the parking is only available for one truck. Even though we have called upon arrival, we had to park at some un-parking space. Also, we used a couple of miles extra and the surcharge took a long time to complete.

SHUO W. 
Rating:
4.0

After hours Customer service was near nonexistent. Finally got to Maria after an hour, who was a big help in solving the problems we had unlocking the truck.

Amanda T. 
Rating:
3.0

The person doing the check in wasn't sure how to do the paperwork.

HARRY HUGH H. 
Rating:
5.0

Nothing at the location I rented from..Janie was friendly...told me what to expect cost wise an any adjustments they may accrue with miles an so forth..

KIMI M. 
Rating:
5.0

Customer did not leave a comment.

Angelina B. 
Rating:
3.0

Customer did not leave a comment.

Emma M. 
Rating:
4.0

Customer did not leave a comment.

Carl I. 
Rating:
4.0

I had a problem with uploading my driver's license. It would be helpful when I made the reservation to make it clear that this would need to be done.

Andrew U. 
Rating:
5.0

Customer did not leave a comment.

sergio W. 
Rating:
4.0

Make checking the vehicle in. I don't feel it was this locations fault but your mobile check in process would not find my location when I tried. I made sure it was turned on in my settings it just didn't work. So I had to go back a second day to get it checked back in. That's ridiculous. That process shouldn't be that much of a hassle

Brendan W. 
Rating:
5.0

Customer did not leave a comment.

Brenda A. 
Rating:
5.0

This location was great, even though I used the mobile app, I needed to go in and get the lock combination, the staff was friendly and attentive, one of the staff members escorted me to the lock, explained how it worked and opened it for me.

damion S. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
1.0

Customer did not leave a comment.

Jacquelin D. 
Rating:
5.0

This lady was one of the nicest people I have ever encountered.

Karla T. 
Rating:
5.0

Customer did not leave a comment.

Jessica J. 
Rating:
5.0

Wish I had been notified where my truck was this am. Took me 45 minutes to find the location. I must have missed something in the on line ordering setting up this rental.

Don G. 
Rating:
5.0

2nd time I rented a truck here, very quick in and out, great to deal with. Highly recommended.

Mark G. 
Rating:
4.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Carol K. 
No reviews have been submitted for this location.

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