Agent went out of her way to accommodate my needs
TIMOTHY R
Customer Reviews for Store N Stuff of Wapak LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dropped off the dolly in Wapakoneta, Ohio 45895 Saturday evening. A couple of things to be aware of, this is the worst U-Haul experience I have ever had, I have rented several dolly’s and car haulers over the last 10 years or so. The dolly gave me fits all day long, the passenger side strap that tightens the wheel in place kept loosening up, probably stopped 8-10 between Hilliard, Ohio and Wapak doubling the time it take to make that drive. The passenger side tail light, brake light and flasher quit working and the dolly was missing a license plate, not sure if one is needed for a dolly. . Quite the experience. Todd
Todd RBest help I got renting U-HAUL truck She set this all up for me when I picked the truck up in Illinois. Fast friendly informative service!!!! Great job!
William SBoth pick up and drop off was most pleasant they listened and gave great advice and I felt well taken care of in wapakoneta ohio and calico rock arkansas
AMY CShe called me about the cart. I told her that I didn’t pick up a cart. She was going to try and get it removed for me so I didn’t get charged to buy the cart.
DAVID TAndrea is very good and also super nice and helpful!!
RUSSELL PThe woman that helped me with check in was very helpful, informative and really very kind.
Joyce KCustomer service agents rude and not helpful at all. Worst service ever experienced since dealing with uhaul.
QUELAR MVery helpful both picking up and dropping off. Thank you for all your help
FRANK BThe UHaul app has a user-friendly list to follow for dropping off equipment after hours.
Douglas AThey need furniture pads, they haven't had any for weeks (per the lady working there) and hab=ven't been able to get any brought to them. U-Haul, help these nice people please.
David A