Andrea was amazing! Although my experience was less than desirable due to things out of Andrea’s control. I was supposed to pick up the U-Haul at 8:00am and someone within U-Haul messed up causing me to be late to my client and pay labor to 4 guys for an hour. Whomever Andrea had to deal with didn’t care about us as the customer nor was timely in trying to fix the issue. Andrea on the other hand went above and beyond. I would recommend the facility in Wapakoneta, but not U-Haul as a whole.
Ryan C
Store N Stuff of Wapak LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wapakoneta, OH 45895
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent drop off easy location well maintained and friendly. Would definitely drop off or pick up again.
Andrew NService was wonderful, U-HAUL did the job, and the worker that helped us was so great!
Jacob LMake sure the tires are in good condition before renting equipment. Other than that the service was excellent.
George GAndrea was incredibly helpful during my truck pickup. My phone was dying, and she made sure I had a way to charge it while efficiently getting everything taken care of. She even stayed late to ensure I had no issues picking up the truck, knowing there are cell service problems in the area. Her kindness, professionalism, and exceptional customer service were greatly appreciated. Thank you, Andrea!
Taylor C